Lexus of New Orleans

A very human experience! I worked with Ms. Shelli Ali from the sales department. She is a consummate professional and an honest, kind, and concerned person. She made the entir I worked with Ms. Shelli Ali from the sales department. She is a consummate professional and an honest, kind, and concerned person. She made the entire buying experience enjoyable and the vehicle I purchased was delivered as promised! More

Beyla Alvarado was amazing. It was first experience. She was wonderful. She made my dreams come true. She stayed on top of things after several call. was wonderful. She made my dreams come true. She stayed on top of things after several call. More

My experience at Lexus of New Orleans was amazing. Adam was a great salesman. Everyone there where very nice and friendly I would definitely recommend my friends and family to go to Lexus of New Orleans. was a great salesman. Everyone there where very nice and friendly I would definitely recommend my friends and family to go to Lexus of New Orleans. More

*Internet sale- Professional salesmanship & accommodating! I began my purchase process via Internet. On my first internet request, I was asked how I'd preferred to communicate. I requested to be contacted via I began my purchase process via Internet. On my first internet request, I was asked how I'd preferred to communicate. I requested to be contacted via text. I was very appreciative the internet sales department at Lexus of Nola, honored my request! The internet sales professionals, Davin and Shelli, also tagged teamed between them to keep the process rolling when the other was not available. Other dealerships did NOT honor my request. It was frustrating as I was not able to accept phone calls at the time, thus my request for text. Davin and Shelli with Lexus of Nola communicated with me via text through out the entire sales process. They are both professional as well as accommodating. Their sales professionalisms was by far one of the highest I've seen in a long time. They worked around my schedule, which was late evenings. I was late arriving to my appointments as I was driving into Nola from out of town. They always made me feel welcome, even when it may have disrupted their other commitments. I’ve been in sales for 35 years. I know it is not always a pleasant experience as not all internet request on genuine. I can’t tell you how often I run across people in sales that have no idea how a professional should conduct themselves. They concord; making me feel like I was their only concerned, when I knew that was not the case. It is my option, that is the #1 rule for a successful sales person. I speak from years experience in sales and I truly recognized a dedicated sales professional when I see one, in his case two! I'd also like to recognize the Finance Manager, Melanie Smith. My purchase was wrapping up on the last day of the month and it was pass closing time. I could tell Melanie was exhausted, as was I. With that being said, she still rolled out the red carpet. Melanie was not only professional, she was patient and did not rush over any details. She answered all my questions and made me feel very comfortable. Lexus of Nola must send every staff member to a Professional/Courtesy class. Everyone from the sales team, service department, finance department, receptionist as well as the janitor, were ALL extremely professional, friendly and helpful in all aspect of my visits to this dealership. I would defiantly refer this dealership to anyone that is looking for a different kinda of buying experience from the norm. It was a wonderful and accommodating experience all around! More

My experience at Lexus of New Orleans was amazing. Our sales associate Jonatan made the purchase of our new vehicle smooth. He was very knowledgable and always courteous. sales associate Jonatan made the purchase of our new vehicle smooth. He was very knowledgable and always courteous. More

Jonatan at Lexus of New Orleans had great customer service. He made my car search less stressful. I am very satisfied with his service! I highly recommend him. service. He made my car search less stressful. I am very satisfied with his service! I highly recommend him. More

Excellent Dealer Can’t say enough great things about this dealer. Went on my lunch break to look at a certified pre-owned Lexus ES 350. Jonatan was very easy to work w Can’t say enough great things about this dealer. Went on my lunch break to look at a certified pre-owned Lexus ES 350. Jonatan was very easy to work with and very knowledgeable. We came to a deal that day. Melanie in finance was very thorough and handled all the paperwork in no amount of time. Highly recommend this dealer for very fair prices and all the staff is friendly and accommodating. Hands down easiest car purchase I’ve ever made and love my new Lexus. More

My husband and I had a very pleasant experience yesterday when we purchased our new vehicle. Beyla Alvarado assisted us and she was exceptional. She was quick to take care of our needs. I will r yesterday when we purchased our new vehicle. Beyla Alvarado assisted us and she was exceptional. She was quick to take care of our needs. I will recommend Beyla to my friends. More

Bought my first car from Lexus of New Orleans. I started out a little nervous but my buying experience couldn’t have been easier! Bo Williams made it a smooth process and the dealership is beautiful after t out a little nervous but my buying experience couldn’t have been easier! Bo Williams made it a smooth process and the dealership is beautiful after the new renovations. More

Exceptional Buying Experience We leased our first Lexus vehicle 3 years ago and were lucky enough to meet and do business with Jonatan Rodriguez. He was friendly, polite and profes We leased our first Lexus vehicle 3 years ago and were lucky enough to meet and do business with Jonatan Rodriguez. He was friendly, polite and professional as well as very knowledgeable about the vehicle that we were interested in. He never tried to pressure us or manipulate us like we had experienced at other dealers so many times before. We exchanged multiple emails during the buying process and he surprised us with his prompt attention and thorough responses to our messages. Not only did he provide us with all of the information that we requested, he even offered to do more every step of the way. On top of that, we ended up getting a very good deal. We were so pleasantly surprised by the experience that we went back to Lexus a few weeks ago, requested Jonatan, and leased a new vehicle with him a second time. Once again, he created an excellent buying experience. We look forward to working with him again in the future. More