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Lexus of New Orleans

Metairie, LA

4.8
369 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 369 reviews

September 02, 2025

My salesman Jonatan Rodriguez helped me get my Lexus TX 350 F Sport that I wanted. He has been our salesman since 2013. Jonatan is a great salesman and I will continue to ask for him. More

by gizmeaux2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Sep 02, 2025 -

Lexus of New Orleans responded

Thank you for sharing your wonderful feedback and for being a loyal guest since 2013. It’s fantastic to hear that Jonatan has consistently provided you with such excellent service and helped you find the Lexus TX 350 F Sport you were looking for. Your kind words mean a lot, and it’s always a pleasure to welcome you to our dealership.

September 02, 2025

Jonatan Rodriguez and every person on the Lexus team was fantastic in my recent experience. My GX Overtrail is our 6th car from Lexus of New Orleans. I’m certain the 7th will be from them also. A true cu More

by bobstone49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Sep 04, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your kind words and for your continued loyalty over the years. It's wonderful to hear that Jonatan Rodriguez and the entire team made your recent experience memorable. We're truly grateful to be your choice for so many vehicles and appreciate your recognition of our customer-focused approach.

August 01, 2025

Great experience once again! Easy, no hassle, and quick summarizes my purchase. My salesman, Jonatan Rodriguez, helped me get a new GX 550 Overland+. I wanted to see the Earth More

by mattjblalock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Aug 04, 2025 -

Lexus of New Orleans responded

Thank you for sharing such positive feedback, Matt. It’s wonderful to hear that Jonatan and the team provided an easy and enjoyable experience in finding your new GX 550 Overland+. Knowing that you and your wife have chosen us for your vehicles multiple times truly means a lot. We appreciate your kind words about our staff and the luxury experience you described during your visits.

August 01, 2025

Johnathan Rodrigues! !! Wonderful, insightful and an absolute pleasure!!! Forever a customer because of him. #teamjonathan More

by Shonguice1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodrigues
Aug 04, 2025 -

Lexus of New Orleans responded

We're happy to know that your experience was so positive and that Jonathan made such a lasting impression! Your kind words mean a lot to our team.

July 30, 2025

First! Buy a Lexus from Lexus of New Orleans and asks for Beyla Alvarado. She's the BEST!!! and the team who works with her Wow!!! Mr. Ralph Bailey, Mr. Ro More

by Anita Love her Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Jul 30, 2025 -

Lexus of New Orleans responded

Thank you so much for your enthusiastic and thoughtful review! It’s wonderful to hear how much you enjoyed working with Beyla Alvarado and the rest of the team. Your kind words about Beyla’s patience and dedication, as well as your shout-outs to Mr. Ralph Bailey, Mr. Robert Warren, and Melanie Smith, truly mean a lot. Your feedback is greatly appreciated.

July 30, 2025

Beyla Alvarado was a class act; great experience! I Highly recommend meeting with and buying from her. More

by shannonobrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Aug 04, 2025 -

Lexus of New Orleans responded

Thank you for sharing your wonderful feedback about your experience with Beyla Alvarado. It’s fantastic to hear that she made such a positive impression and that you enjoyed your time at Lexus of New Orleans. Your recommendation means a lot.

April 28, 2025

I am so pleased with my experience at Lexus of New Orleans and Beyla Alvarado helped make my experience so wonderful. She is so hard-working and nice. I felt she really wanted me to be happy along the More

by J Wag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Apr 29, 2025 -

Lexus of New Orleans responded

Thank you for sharing your positive experience with us. We are thrilled to hear that Beyla Alvarado made your car-buying journey so enjoyable and that you were impressed with our facility and team. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.

April 25, 2025

Lexus of NO and even Lexus corporate is the absolute worse! I have owned and had my vehicle serviced by Lexus and only Lexus of NO for yrs and i can honestly say this is the worst experience I have ever More

by saint002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex; Ashton at Lexus Corporate
Apr 28, 2025 -

Lexus of New Orleans responded

Thank you for taking the time to share your experience. We sincerely apologize for any frustration or confusion you have encountered during your recent visit. Our goal is to provide every customer with clear and consistent communication, and it seems we fell short in your case. Your feedback is invaluable, and we will use it to improve our services and ensure a more seamless experience for our customers in the future. If you have any questions or would like to further discuss your experience, then please give Andy Baltz a call at (504) 207-3219.

April 22, 2025

Beyla was very professional and nice to work with. She knows her products very well. Must see her for great experience with car purchase. More

by bencinlozanoBen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla
Apr 23, 2025 -

Lexus of New Orleans responded

Thank you for sharing your positive experience with Beyla. We're thrilled to hear that her professionalism and product knowledge made your car purchase enjoyable. Your kind words mean a lot to us and reinforce our commitment to providing exceptional service at Lexus of New Orleans.

March 23, 2025

🌟 Excited to share our amazing experience at Lexus of New Orleans! 🌟 A huge shoutout to Chad Kent, the General Manager, and our fantastic salesperson, Salman Chawick! Their dedication to excellent s More

by shawnm79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kent
Mar 24, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that Chad Kent and Salman Chawick were able to make your car buying journey exceptional. Your kind words and recommendation mean a lot to us. We take great pride in providing outstanding service and are delighted that we exceeded your expectations. Enjoy your new vehicle!

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