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Lexus of New Orleans

Metairie, LA

4.9
360 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 360 reviews

March 23, 2025

🌟 Excited to share our amazing experience at Lexus of New Orleans! 🌟 A huge shoutout to Chad Kent, the General Manager, and our fantastic salesperson, Salman Chawick! Their dedication to excellent s More

by shawnm79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kent
Mar 24, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that Chad Kent and Salman Chawick were able to make your car buying journey exceptional. Your kind words and recommendation mean a lot to us. We take great pride in providing outstanding service and are delighted that we exceeded your expectations. Enjoy your new vehicle!

March 20, 2025

Beyla and Chadwick helped deliver the best car buying experience possible. I purchased a car with Lexus of New Orleans and will continue to return because of the customer service, time invested and clari More

by laeisha_barnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla and Chadwick
Mar 20, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your positive experience with Beyla and Chadwick at Lexus of New Orleans. It's wonderful to hear that their dedication and professionalism made your car buying process enjoyable and clear. We truly value your kind words and are thrilled to know that you plan to return because of the exceptional service provided. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

March 05, 2025

I had a great experience buying my first Lexus. My salesperson Beyla was with me from start to finish . She made the entire process easy, efficient and enjoyable! More

by Elizabeth M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado, Steven in Tech,
Mar 10, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your positive experience, Elizabeth! We're thrilled to hear that Beyla provided you with exceptional service and made your first Lexus purchase enjoyable and efficient. It's wonderful to know that our team could contribute to such a memorable experience for you.

January 01, 2025

My experience started with the owner of the dealership greeting me and introducing me to Brandon Goines, salesman. Brandon was absolutely amazing and I could not have asked for better. We were super comfo More

by Daniel Bostic
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandon Goines
Jan 03, 2025 -

Lexus of New Orleans responded

Thank you for taking the time to share your feedback with us, Daniel. We apologize for any inconvenience or discomfort you experienced during your visit to our dealership. We appreciate your kind words about Brandon and will be sure to pass along your compliments to him. Your comments regarding your interaction with Mr. Bailey have been noted, and we are very sorry to hear that your experience with him didn't end well. We are upset to hear that you did not take home a new Lexus but we hope we can hear from you again soon. To elaborate more on your experience with our General Manager, Chad Kent, you can give him a call at (504) 207-3100. Thank you so much for taking the time to give your feedback, and we hope to talk soon.

November 17, 2024

Mr. Brandon Goines was awesomely professional, personable and a "no pressure" Salesman. This is my third Lexus and this experience was supremely my BEST experience. Mr. Brandon Goines possesses honesty and More

by Steelwheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Goines
Nov 18, 2024 -

Lexus of New Orleans responded

Thank you for taking the time to share your wonderful experience with Mr. Brandon Goines and Lexus of New Orleans. It's so great to hear that you had such a positive and stress-free purchasing experience. It is our goal to provide top-notch service to all of our customers, and we are delighted to hear that Mr. Goines exceeded your expectations. We truly appreciate your recommendation and look forward to serving you and your family.

November 14, 2024

I recently had the pleasure of working with Renee W. while purchasing my new car, and I couldn't be happier with the experience. From the moment I walked into the dealership, Renee was welcoming and att More

by ncadet001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Watkins
Nov 14, 2024 -

Lexus of New Orleans responded

Thank you for taking the time to share your positive experience with Renee W. at Lexus of New Orleans. We are so pleased to hear that she provided exceptional customer service and made your car-buying process enjoyable and stress-free. We appreciate your recommendation and hope you continue to enjoy your new car.

October 17, 2024

Donnie was GREAT Genuine Sincere Informed of my needs I LOVE my new car Yayyy More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Picou
Oct 18, 2024 -

Lexus of New Orleans responded

Thank you so much for your kind words, JB! We are thrilled to hear that Donnie provided you with exceptional service and helped you find the perfect car. Enjoy your new ride!

July 01, 2024

Dominique was great! The process was smooth and easy. I'll recommend him to everyone! I'm excited about my new car! More

by Monique
Recommend Dealer
Yes
Employees Worked With
Dominique
Jul 01, 2024 -

Lexus of New Orleans responded

Enjoy your new car, and don't hesitate to reach out if you have any questions or need assistance in the future! Thank you for coming in, Monique.

April 30, 2024

Brandon Goines and Lexus of New Orleans made the car buying process seamless from the very start! He was patient with my family and I, took the time to understand our needs/interests and made sure we fo More

by Mcampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Goines
May 01, 2024 -

Lexus of New Orleans responded

Thank you for leaving us with such pleasant feedback! We are happy to know you had a positive and smooth purchase at Lexus of New Orleans.

March 11, 2024

This was the easiest car purchase I have ever had ! juliet wasvery knowlegeable about the autos and was very helpfull !! More

by hejones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliet Shelli Ali
Mar 12, 2024 -

Lexus of New Orleans responded

We appreciate your feedback and hope you are enjoying your new Lexus! Thank you for choosing Lexus of New Orleans.

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