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Lexus of Naperville - Service Center

Naperville, IL

4.4
110 Reviews

110 Reviews of Lexus of Naperville - Service Center

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April 29, 2023

of course i got my car back dirty like mf oil and grease in many spots i guess the xxxxen dealership will never fix the issue More

by stx1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
April 29, 2023

As always, Robin was thorough and her communication was excellent! The work was completed in a timely manner. More

by SUSAN.PATTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
September 24, 2022

Mike Comer was amazing. I had a syncing problem with the garage door. He solved the problem and told me about additional features on my car I never knew about. He was ver pr More

by Rbslexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Rbslexus responded

Thanks for recommending Mike Comer to solve my sync problem with the garage door.

September 04, 2022

I went in for service of my RX 350 and at the end. I had a question regarding pairing my remote and received an awesome explanation learning a lot. He was very patient and explained in detail. I wish More

by Jbrewerjrfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Have been coming to Lexus of Naperville for 22 years. Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for tha More

by Loyal Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Curcio
November 18, 2021

Mike Comer was extremely helpful teaching me to learn features about my new RX 350L. Thank you Mike. Linda More

by owiowi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

It has been at least 14 hours since I spoke with Michael Comer, and I am still awe struck and astonished! Michael knows his product, the UX 250H, inside and out, backward and forward. His knowledge and expe More

by wielgos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

I recently purchased a Lexus NX 300 and Michael Comer was very personable. He went over all of the features of my car and helped me to have a better understanding of how to operate them. He was awesome! More

by Patlen1982
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Comer
July 24, 2021

I have been a loyal customer of Lexus of Naperville for 24 years, purchasing 2 ES350 sedans. I’ve never had anyone explain the particulars of the infotainment system so well. Michael was outstanding and I More

by libbyanneclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

I would like to take a moment to commend Michael Comer (Lexus Delivery Specialist). His extensive knowledge, passion & ability to communicate to the customer is certainly Best In Class. Lexus of Napervill More

by info
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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