Back

Lexus of Naperville - Service Center

Naperville, IL

4.4
110 Reviews

110 Reviews of Lexus of Naperville - Service Center

Sort by
July 03, 2023

I will never take the time to fill out this survey again if I am required to write an essay before I can submit it. More

by VINCENT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above.
June 30, 2023

Robin was so helpful and professional it made my last two service appointment easy. Her caring personality makes you very comfortable. More

by crofalikos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin in the service department
June 30, 2023

Robin Clark was great to work with! Thank you so much Robin for the excellent service experience! More

by anishpatel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Clark
June 30, 2023

Service was ok. This visit the service team wasn’t as welcoming as my last visit. No smiles or warm welcome. Hopefully next time. More

by abritegirl2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I was not convinced I needed the wheel alignment. I still got it done. When I drove back through the device, it still showed misalignment More

by keshain
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mohammad Taiym
June 29, 2023

It is truly at pleasure to have all my Lexus vehicles services at the Wolf dealership. They actually care about their customers. Always a friendly, competent and experienced team. More

by eugene.hunziker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Service was fast and professional. The service rep reviewed all of the items requiring service and the time for servicing my vehicle was appropriated. More

by CTHILLARD701
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
May 08, 2023

Great staffs and technicians. The waiting rooms are spacious. Highly recommended. Keep up the good work! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
April 30, 2023

Great Service. The service rep was very cheerful & helpful. Overall very satisfied with the service received More

by SIDDHARTHSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the person's name
April 29, 2023

Simple appointment setup when done online. Checkin was pleasant and easy. The servicing was performed flawlessly. More

by fraser_hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person not listed.
...
6
...