Lexus of Naperville - Service Center

I was not convinced I needed the wheel alignment. I still got it done. When I drove back through the device, it still showed misalignment I still got it done. When I drove back through the device, it still showed misalignment More

Service was fast and professional. The service rep reviewed all of the items requiring service and the time for servicing my vehicle was appropriated. The service rep reviewed all of the items requiring service and the time for servicing my vehicle was appropriated. More

Great staffs and technicians. The waiting rooms are spacious. Highly recommended. Keep up the good work! The waiting rooms are spacious. Highly recommended. Keep up the good work! More

Great Service. The service rep was very cheerful & helpful. Overall very satisfied with the service received The service rep was very cheerful & helpful. Overall very satisfied with the service received More

Simple appointment setup when done online. Checkin was pleasant and easy. The servicing was performed flawlessly. Checkin was pleasant and easy. The servicing was performed flawlessly. More

of course i got my car back dirty like mf oil and grease in many spots i guess the xxxxen dealership will never fix the issue in many spots i guess the xxxxen dealership will never fix the issue More

As always, Robin was thorough and her communication was excellent! The work was completed in a timely manner. excellent! The work was completed in a timely manner. More

I went in for service of my RX 350 and at the end. I had a question regarding pairing my remote and received an awesome explanation learning a lot. He was very patient and explained in detail. I wish I had a question regarding pairing my remote and received an awesome explanation learning a lot. He was very patient and explained in detail. I wish I had the owners email he awesome! Thank you so much! More

Have been coming to Lexus of Naperville for 22 years. Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for tha Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for that day. When I arrived, on time, I was told I could not have the use of a car - because of a certain policy the company had. I let it be known I was NOT happy. Ben Curcio, in time, found a solution for the issue and I thank him for doing so. More