Lexus of Naperville - Service Center

First when I arrived the advisor never brought me inside his booth he talked to me in lobby RUDE.!!! But I watched him take every person inside but me. Maybe prejudice. Next I get to car still dirty The his booth he talked to me in lobby RUDE.!!! But I watched him take every person inside but me. Maybe prejudice. Next I get to car still dirty The other guy said maybe because my window has a crack ok I understand that but why couldn’t I’ve been told that..!! More

My compliant is your credit policy. You’re the only company I deal with that charges to use a credit card. This is the second time you sent me this review request. You need not send ano You’re the only company I deal with that charges to use a credit card. This is the second time you sent me this review request. You need not send another. More

I will never take the time to fill out this survey again if I am required to write an essay before I can submit it. if I am required to write an essay before I can submit it. More

Robin was so helpful and professional it made my last two service appointment easy. Her caring personality makes you very comfortable. service appointment easy. Her caring personality makes you very comfortable. More

Robin Clark was great to work with! Thank you so much Robin for the excellent service experience! Thank you so much Robin for the excellent service experience! More

Service was ok. This visit the service team wasn’t as welcoming as my last visit. No smiles or warm welcome. Hopefully next time. This visit the service team wasn’t as welcoming as my last visit. No smiles or warm welcome. Hopefully next time. More

I was not convinced I needed the wheel alignment. I still got it done. When I drove back through the device, it still showed misalignment I still got it done. When I drove back through the device, it still showed misalignment More

It is truly at pleasure to have all my Lexus vehicles services at the Wolf dealership. They actually care about their customers. Always a friendly, competent and experienced team. services at the Wolf dealership. They actually care about their customers. Always a friendly, competent and experienced team. More

Service was fast and professional. The service rep reviewed all of the items requiring service and the time for servicing my vehicle was appropriated. The service rep reviewed all of the items requiring service and the time for servicing my vehicle was appropriated. More