Lexus of Naperville - Service Center

Lexus of Naperville always provides great service, including thorough inspection of vehicles, estimates of work recommended, keeping the customer informed of service issues and status, completing nece including thorough inspection of vehicles, estimates of work recommended, keeping the customer informed of service issues and status, completing necessary work on time, providing a loaner vehicle, and delivering a clean serviced vehicle. The service advisor, Cindy Wilson, working on my service order is to be commended for providing an excellent customer experience, and going above and beyond to ensure the customer experience was outstanding from start to finish. The service professionals working on my care not only resolved all issues satisfactorily, but ensured my Lexus was returned it in clean and pristine condition. More

Excellent job with the service on my car. They were very responsive to my needs.,.. They were very responsive to my needs.,.. More

friendly informed staff with interest in the customers needs. Willing to work with the client to sort through options. and choices. needs. Willing to work with the client to sort through options. and choices. More

Working with Eric was great. He was thorough in his review of what was to be done. His kind and caring approach put me at ease…as cars and maintenance needs create angst for me He was thorough in his review of what was to be done. His kind and caring approach put me at ease…as cars and maintenance needs create angst for me. Lexus is fortunate to have him! More

Lexus Naperville have a great service as customer I like to recommend my friends and family to recommend my friends and family More

This was my 5000 mile service on my new car. The service assoicate was helpful and got me in and out within a hour. The service assoicate was helpful and got me in and out within a hour. More

Friendly staff. Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend More

Cindy Wilson was great. Explained the service I need and didn’t need. You need more people like her. Explained the service I need and didn’t need. You need more people like her. More

Attendance are very courteous. Waiting place is clean and comfortable. The check-out was excellent and with computer updated. Waiting place is clean and comfortable. The check-out was excellent and with computer updated. More

Lexus of Naperville is very clean and nice . All the staff is friendly and helpful. All the staff is friendly and helpful. More