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Lexus of Naperville - Service Center

Naperville, IL

4.4
110 Reviews

110 Reviews of Lexus of Naperville - Service Center

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September 04, 2023

Working with Eric was great. He was thorough in his review of what was to be done. His kind and caring approach put me at ease…as cars and maintenance needs create angst for me More

by becalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Lexus Naperville have a great service as customer I like to recommend my friends and family More

by RONEYTHAKOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

This was my 5000 mile service on my new car. The service assoicate was helpful and got me in and out within a hour. More

by scottzweep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Friendly staff. Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend More

by ADSUSAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Lexus of Naperville is very clean and nice . All the staff is friendly and helpful. More

by JODIMBOHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Attendance are very courteous. Waiting place is clean and comfortable. The check-out was excellent and with computer updated. More

by FOLVENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Cindy Wilson was great. Explained the service I need and didn’t need. You need more people like her. More

by t.mila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
August 29, 2023

First when I arrived the advisor never brought me inside his booth he talked to me in lobby RUDE.!!! But I watched him take every person inside but me. Maybe prejudice. Next I get to car still dirty The More

by dalekoscina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisors
August 20, 2023

My compliant is your credit policy. You’re the only company I deal with that charges to use a credit card. This is the second time you sent me this review request. You need not send ano More

by Fckral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General management
July 04, 2023

The dealership was very friendly and accommodating. Kevin was very helpful. The dealership was very comfortable. More

by velvet2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Kevin Martinez
Jul 04, 2023 -

velvet2390 responded

Thanks for speedy service.

Jul 04, 2023 -

velvet2390 responded

Thanks

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