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Lexus of Naperville - Service Center

Naperville, IL

4.4
110 Reviews

110 Reviews of Lexus of Naperville - Service Center

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September 09, 2023

Service at Lexus of Naperville is always a very satisfying, professional experience. I would highly recommend this dealership. More

by RJJDLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
September 09, 2023

Service consultant Robin was polite, helpful, and professional. I would recommend this dealership. I drove an hour to get there. It's worth it. More

by MUIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin clark
September 09, 2023

Mike is great service adviser. He explains in simple terms and provides status frequently on estimated completion time More

by SAMRACONNECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike vestouto
September 09, 2023

Eric was prompt and courteous. I popped in on him without an appointment and managed to get my solution handled within 30 minutes and had my car washed and brought up front ready t More

by r.vanpelt2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ortez
September 08, 2023

after waiting 11 months for extra key not dealership fault. found information onAPP.lexus. corporate needs some work More

by mhkauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Service visits are always punctual, informative and I have complete confidence in the quality of service and repairs. I am especially impressed by Cindy and her thoroughness and informative advice. More

by MCKC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy in Service
September 07, 2023

Excellent service. Service was done quickly and communication was timely and professional as always. Thank you to Cindy and Jeff for always providing a great experien More

by Jen_ott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy and Jeff
September 07, 2023

Lexus of Naperville always provides great service, including thorough inspection of vehicles, estimates of work recommended, keeping the customer informed of service issues and status, completing nece More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
September 06, 2023

Excellent job with the service on my car. They were very responsive to my needs.,.. More

by HAMPTON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
September 05, 2023

friendly informed staff with interest in the customers needs. Willing to work with the client to sort through options. and choices. More

by jnavota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Longino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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