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Lexus of Naperville - Service Center

Naperville, IL

4.5
113 Reviews

113 Reviews of Lexus of Naperville - Service Center

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March 22, 2025

I worked with Mike Comer after purchasing my Lexus. He is very knowledgeable and patient. He helped me get the app going and showed me features I didn't know existed on the car. He is definitely an ass More

by kwkirschbaum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Mike Comer is patient, smart and kind. His help with explaining the tech features of our new car have been priceless. Mike answers every question no matter how easy the answer would be t More

by Lyons
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

This dealership is the BEST! Staff and service is wonderful. I am driving the 3rd car I purchased from this dealership. It has been a terrific 20 year relationship. Michael Comer More

by bdalaskey
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

This was my 5K service visit, and all it did was solidify everything I’ve loved about the new Lexus NX 350 Premium I bought from this dealership. My service advisor Ethan was knowledgeable, patient and answe More

by Lexus_Luthor_Superman_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Stephenson
January 13, 2025

Michael Comer did an excellent job of explaining the many features of our new car. He was patient, clear and thorough. I thank him and the dealership. More

by zecgeotz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
January 11, 2025

Michael Comer was so helpful in clearly explaining and introducing the many technical and operational features of my car. We learned about many features we were unaware of. He was very knowledgeable. More

by Emogor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Comer
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Michael was very helpful in comprehensively explaining the features of my new RX350h-Sport, especially the nav. system. More

by AlBrunsting
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Michael Comer the Technology Specialist was extremely helpful in explaining all the features of my “new to me” Lexus NX. I’m quite happy with my first experience at Lexus of Naperville More

by jfrost345
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Comer
April 06, 2024

Very bad experience with this dealership! is all about being a human and having respect! all this is not about this dealership, they will smile you in the face and they will lie to you for th More

by discrus88
Recommend Dealer
No
Employees Worked With
Chris
March 01, 2024

Lexus of Naperville has one of the nicest dealerships I’ve ever been too also very generous/ very informative with vehicle ownership and credit building More

by Braijon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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