Lexus of Naperville

Blatant lack of integrity After being promised that the online price advertised would be honored, my wife and I made the long drive to check out an RX350. The sales assistant After being promised that the online price advertised would be honored, my wife and I made the long drive to check out an RX350. The sales assistant was so insistent the price would be honored that we even took the car home overnight. Upon making the long trip again to finalize the deal the sales manager just said "sorry I'm not going to honor the price". This slug was willing to turn the sales assistant into a liar rather than act with integrity. The difference? A couple thousand dollars. BEWARE! This man will lie, cheat and steal. He is the epitome of a used car salesman. What an embarrassment to Dan Wolf Automotive. I feel bad for the sales assistant he threw under the bus. But I really feel bad for whomever listed the vehicle for the apparent wrong price, for I'm quite sure this sorry disgrace will feel the need to exact his pound of flesh in some belittling, misogynistc manner. He's just that kind of guy. More

New car Great experience great price. Very professional staff. Would recommend you go here for a car again. Thanks for great experience Hani! Hope to deal wi Great experience great price. Very professional staff. Would recommend you go here for a car again. Thanks for great experience Hani! Hope to deal with you again in future More

Good Experience Overall good experience especially for someone who has not had a car note in 10 years. The salesperson was very knowledgeable about the Rx 350 and rev Overall good experience especially for someone who has not had a car note in 10 years. The salesperson was very knowledgeable about the Rx 350 and reviewed all it's functions with me. The finance person was able to get me a lower rate than what my bank offered. More

The Right Car I was interested in purchasing a hybrid car. Hani was just the right person to help me and walk me through the process. He was most helpful in providi I was interested in purchasing a hybrid car. Hani was just the right person to help me and walk me through the process. He was most helpful in providing information for me to decide on the features that met my needs and came closest to my budget. My experience purchasing my first Lexus was smooth and without pressure. Hani was informative and provided a knowledge base for us to make the best decision in purchasing my ES300Hybrid. I have been very happy with my choice of cars. More

Fantastic in every way!!! This dealership has it all. From friendlyness, cleanliness, accomadating, greatly priced and variety. this dealership doesn't stop at the sale! Everyo This dealership has it all. From friendlyness, cleanliness, accomadating, greatly priced and variety. this dealership doesn't stop at the sale! Everyone I talked to was friendly and was very genuine. I was helped from price to charging my iphone. It turned my whole outlook of sales people and car buying from a hassle, and hustling to a great experience. I was a walk in. Actually had an appointment with another dealership (that I didn't even bother to go to after stopping here) I had just gotten in an accident, and was afraid that I wouldn't be approved for a loan with my credit. I was still helped, and taken care of. Hani (sales), knew exactly what he was talking about, and answered all the questions I had. He even kept my spirits high while I waited for approval. When I finally got my gorgeous, well kept, luxurious Lexus, Hani even helped me connect the vehicle's Bluetooth to my iphone, and explained everything about the sweet things in/on the vehicle - even tho it was late at night. Then after I had driven away, I was called the next day to be told that I had received an opportunity to have a lower monthly payment. Bruce continued to look out for me, even after the sale was final. When you go to this dealership you will feel like you made great friends, not just a great car. Go make a great friend!!!! More

Great experience Went to look for 2014 CT200H, and met with Sal Lala. He is your guy let me tell you that!. Great experience and they will work with your budget. "GQ" Went to look for 2014 CT200H, and met with Sal Lala. He is your guy let me tell you that!. Great experience and they will work with your budget. "GQ" More

Great Experience - Scott Darts was Fantastic Scott Darst was a true professional, very informative and great to work with. This was our first Lexus and the experience from when we walked in the d Scott Darst was a true professional, very informative and great to work with. This was our first Lexus and the experience from when we walked in the door through negotiations and the training of how to use the technology in the car was top notch. Everyone we worked with was fantastic and made the whole purchasing car experience enjoyable. I expect to buy our next car at the Lexus of Naperville. Thank You Scott. More

Wonderful buying experience at Lexus of Naperville! We looked at BMW, Audi, Mercedes, Toyota. But when we arrived at Lexus, met Scott Darst, and test drove the RX350, we were finished shopping around - We looked at BMW, Audi, Mercedes, Toyota. But when we arrived at Lexus, met Scott Darst, and test drove the RX350, we were finished shopping around - the RX350 was exactly what I had been looking for. Scott was a wonderful salesman - no pressure, friendly, knowledgeable, accommodating. Our new car arrived on his day off, but he came in just so we could have our car that same day. We highly recommend Scott if you are looking for a car salesman you can trust. From our first visit to when we drove our new car off the lot, everyone was friendly and helpful. Bill Cranley made the financing portion of the transaction easy and even fun! More

This was the best car buying experience I have ever had! Online shopping for a Subaru brought us to Lexus of Naperville and Dan Foster. As it turned out, we found the best deal in all of Chicagoland, fantas Online shopping for a Subaru brought us to Lexus of Naperville and Dan Foster. As it turned out, we found the best deal in all of Chicagoland, fantastic customer service and an immaculate car and store. While it's still possible to find a good pre-owned car anywhere thanks to Car Fax and other car history reports, it now becomes all about getting an honest bottom line price before you make the trip to any dealership along with the quality of customer care once you arrive. It took us well over an hour to get there and there were plenty of the same model closer but Dan's genuine follow up convinced us to give him a shot. We are so pleased with every aspect of our experience with Dan and the staff that stuck around one hour after closing so we wouldn't have to return the next day. This will definitely be our first stop for all our family's cars in the future, even though we have a Lexus dealer a mile from home. More

They worked hard to get me the car I wanted I stumbled across the car that I wanted to purchase while browsing the internet. Although I knew that I wanted to purchase my Acura most dealerships w I stumbled across the car that I wanted to purchase while browsing the internet. Although I knew that I wanted to purchase my Acura most dealerships were priced quite high until I found my new car at Lexus of Naperville. My situation was unique having just moved out of my apartment and being in between living arrangements. Not only did Nick keep me updated with all potential problems he was very active in making sure that I had everything I needed to make the purchase easy. Bill Cranley was also instrumental in making sure the financing went through without a hitch. Thank you Nick for going out of your way to make sure I could leave with the car that I wanted. More