Lexus of Naperville

New car purchase I purchased a brand new 2015 Lexus GS 350 on May 21, 2015 from Lexus of Naperville. This was my second new car purchase over the last two years. My I purchased a brand new 2015 Lexus GS 350 on May 21, 2015 from Lexus of Naperville. This was my second new car purchase over the last two years. My sales rep Sal was extremely helpful throughout the process. I received a competitive sale price and a reasonable offer for my trade-in. Why would I recommend Sal and Lexus of Naperville to my friends ? They never high pressure you, their follow-up is excellent and they thoroughly explained all of the great new features that came with the car (thanks Jake). Sincerely, Craig Kochen More

Very positive experience This dealership was recommended to us by a family member. It was an overall positive experience that resulted in my becoming a Lexus owner. The staf This dealership was recommended to us by a family member. It was an overall positive experience that resulted in my becoming a Lexus owner. The staff was helpful, knowledgable and patient. More

My first Lexus after many German competitors My wife has bought 5 cars from Lexus in Naperville and Hani Dolat always made sure the got a good deal, excellent service and she always left the deal My wife has bought 5 cars from Lexus in Naperville and Hani Dolat always made sure the got a good deal, excellent service and she always left the dealership feeling she made a good decision. This was to a big part because of Hani's pleasant personality, his great subject matter expertise and patience. He displayed the same service excellence when helping me to get into my first Lexus after owning an Audi and a BMW. I couldn't be happier with my choice in car, dealership and Sales representative. I highly recommend Hani and Lexus of Naperville to anybody in search for a not just a great car but an overall great service experience. More

Great Customer Service From the time we walked into Lexus until we drove our new RX350 home we received excellent service first from Frank Paull our sales person and then Vi From the time we walked into Lexus until we drove our new RX350 home we received excellent service first from Frank Paull our sales person and then Violet who went through the workings of the car with knowledge and patience. Ian Hole More

Bought first "used" car for my daughter I could not of asked for better costumer serve, price and knowledge than I received from Lexus of Naperville. Since this car was a birthday present t I could not of asked for better costumer serve, price and knowledge than I received from Lexus of Naperville. Since this car was a birthday present to our daughter the staff wanted to help celebrate so drove the car to our house and put a giagantic red bow on top of the car. Im so pleased with everything that Im even writing this review before my daughter gets home from school. Thank you May and Andrew for making this was and special. More

3rd car bought from this dealer I bought my very first car from this dealer almost 11 years ago. My husband and I returned there 5 years ago to purchase my next car. It was our first I bought my very first car from this dealer almost 11 years ago. My husband and I returned there 5 years ago to purchase my next car. It was our first stop this time around. Unfortunately, they didn't have anything last week when we visited. This forced me out to 4-5 other dealerships....not good experiences! I searched Lexus of Naperville's website and found a car had been added to their inventory that we were interested in buying. So we headed out again....and hated that car! However, Dan recommended a car we had never considered, for $12,000 LESS....and we own it! More

Great Customer Service Philip is a rock star Philip took really good care of me. I leased a new 2015 gs 350 . All thought my monthly came out to be a little more then id like i got alot car for m Philip took really good care of me. I leased a new 2015 gs 350 . All thought my monthly came out to be a little more then id like i got alot car for my buck.He did a really good job explaining the process, and making sure I didn't have any questions along the way since it was my first lease. More

Friendly, Professional, Quick with Great Customer Service My wife and I were looking for a safe, affordable, and reliable used car for our daughter. Lexus of Naperville had a used Ford Escape we were conside My wife and I were looking for a safe, affordable, and reliable used car for our daughter. Lexus of Naperville had a used Ford Escape we were considering and since I was not familiar with that car we came in to do a test drive and 'kick the tires'. Laura Krist was our sales consultant and she was so easy to work with! Laura was very friendly and greeted us with a smile and professionalism. She went out of her way to make us comfortable and relaxed (we've had the typical unpleasant car buying experience at other dealers). Laura listened to our needs and in literally 10 min we agreed on a price that was acceptable - and that was it! It was very refreshing to have such a positive experience buying a car. I highly recommend Laura to anyone that wants a friendly, professional, quick car buying experience with great customer service. More

Great Customer Service! Didnt intend to buy a new car when we walked into the showroom! Nick Gerlack and Violet made our shopping experience worthwhile! Nick was very courteo Didnt intend to buy a new car when we walked into the showroom! Nick Gerlack and Violet made our shopping experience worthwhile! Nick was very courteous and frank in his opinions over my concerns More

Rick Van Pelt does it again! Who goes in for a car wash, runs into your previous salesperson and drives away in a new vehicle? Never underestimate the "talent" of Rick! This Who goes in for a car wash, runs into your previous salesperson and drives away in a new vehicle? Never underestimate the "talent" of Rick! This is our 9th Lexus, all purchased from Rick! He respects and understands his customer and appreciates their business. Rick is solid! Jake Baron provided us with information relating to the vehicle's technology. Jake was patient and concise in his explanations and demonstrations. Additionally, the Service Dept. at Lexus of Napervile typically does a great job as well. More