Lexus of Naperville | Page 88

Excellent buying experience Steve mills and his team made our experience very comfortable. Steve got me a great deal and really put a great effort to keep me from shopping from d Steve mills and his team made our experience very comfortable. Steve got me a great deal and really put a great effort to keep me from shopping from dealer to dealer. He will be my go to person from here on More

Great dealership, people and service This is the third car we've purchased from Lexus of Naperville. We continue to be impressed with the quality of service we receive from the porters to This is the third car we've purchased from Lexus of Naperville. We continue to be impressed with the quality of service we receive from the porters to the sales people to the cashiers...very professional and helpful! More

Car buying made easy Steve Mills was extremely helpful and accommodating in helping me find the right new car. Violet is a whiz at explaining the technology in an easy-to- Steve Mills was extremely helpful and accommodating in helping me find the right new car. Violet is a whiz at explaining the technology in an easy-to-understand manner. More

Amazing Experience Steve was tremendously helpful in trading and purchasing a new vehicle. He and the sales manager were relentless into seeing that I walked out with wh Steve was tremendously helpful in trading and purchasing a new vehicle. He and the sales manager were relentless into seeing that I walked out with what I was looking for. On top of all of that, they were friendly, courteous, and urgent in tending to my needs. Dealing with the finance department was also the quickest that I have ever dealt with at a dealership. I will be back again and will refer other people as well. More

great expirience courtous helpful helpful sales knowledgable people polite manager accomodative staff persistant staff i landed up buying here inspite live near oak brook de helpful sales knowledgable people polite manager accomodative staff persistant staff i landed up buying here inspite live near oak brook dealership recommend to other people More

Working with Steve was great experience Right when you walk in you feel welcomed by all of the staff. We were approached by Steve and we all felt the positive vibe, he was very professional. Right when you walk in you feel welcomed by all of the staff. We were approached by Steve and we all felt the positive vibe, he was very professional. While exceeding our expectations he also managed to please his boss with the car sale. He seemed to be very educated with a the car and sales. We even called him a few days later to get the car manual (that we forgot to ask about) he answered right away and when we went to pick it up, he was right there waiting for me with the book and to me that is awesome. In the end we are all very pleased with Steve, the car and overall the whole dealership. I will make sure to point all of my friends in his direction. In the future we will definitely purchase another car there and hopefully work with Steve again. More

Great All sales/staff members are very courteous and polite. Once we stick with a dealer, we stay kind of forever until something might happen (and we expe All sales/staff members are very courteous and polite. Once we stick with a dealer, we stay kind of forever until something might happen (and we expect do so). You have a great team. More

"Team Work" Where do I begin. I don't like car shopping. In fact I detest it. However, that all changed with Lexus Of Naperville. What a Class Act this dealership Where do I begin. I don't like car shopping. In fact I detest it. However, that all changed with Lexus Of Naperville. What a Class Act this dealership is. I purchased my first Lexus a 2016 ES350. I searched and searched many dealerships much closer to my home. All makes and models. None came close to the professionalism, that this dealership displays. Each and every person I encountered was professional, engaging and answered all my questions. The most important aspect to my car search was the Naperville "TEAM" took the time. They were not pushy and just concerned about making a sale, and moving on to the next customer. They took their time, to make sure that I was happy with my choice. (trust me I am picky and drive my self crazy and every one else in the process). Not this group of people. In the end they become like family. Thank you Andrew Farraher, (Business Development Manager) for greeting us when we entered your dealership. That first impression and the time you took to talk with us (when you clearly had a class presentation for new customers that your dealership provides.) showed me that I came to the right place. Thank you Sal LaLa my so very patient Sales Person. You performed beyond my expectations to help me find my perfect vehicle. Thank You, Bill Kuniej General Sales Manager for taking the time to answer all my questions when Sal was off for the day. In all the years I have purchased vehicles, never has any Sales Manager taken the time you had to personally assist with my questions. Thank You, Chandra Estrada Business Manager for going over all the finance paper work and explaining the different options of service contracts. Thank You Violet Versek, Delivery and Technology Specialist, you explained things so clearly, concise, and took your time with this Senior lady about the many features my vehicle has. Your engaging smile and bubbly personality is contagious. And thank you to all the other sales people and staff who just took the time to say hello and answer questions or just engage in conversation even though you knew I was working with someone else on a sale. You truly are a "TEAM" and that is one of the attributes that helps make a business successful. This is the reason that Naperville of Lexus sold me the first 2016 ES 350 of the year. You all made me so comfortable. I recommend if you are in the market for a vehicle come see this dealership you will not be disapointed. More

Great Customer Service We worked with Steve Mills for the purchase of my car. My husband and I had some pretty tough criteria that we presented to Steve in order for us to t We worked with Steve Mills for the purchase of my car. My husband and I had some pretty tough criteria that we presented to Steve in order for us to trade in my current Lexus for a new one. Steve assured us when we began talking that he could meet our needs, of course we were skeptical. We spent a great deal of time talking with Steve along with Chris the manager about our wants and concerns.They listened, conferred and were able to get me the car I wanted at the price I was comfortable with. Lexus was not the only make I was considering but after meeting with the other dealerships it was clear to me that Lexus was the only one that really cared about my total experience in the car buying process. I am happy I went with the Lexus. More

Amazing staff My sales associate Mohammed helped to create by far the best new car sales experience I've ever had. Very straightforward, caring and not pushy. I enj My sales associate Mohammed helped to create by far the best new car sales experience I've ever had. Very straightforward, caring and not pushy. I enjoyed his personality and years of expertise! I have purchased numerous luxury cars and never had the experience of a specialist do a vehicle orientation. What a difference that made! Violet definitely knew every detail of the vehicle and was considerate of my time and numerous questions. More