Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Naperville
Naperville, IL
1,237 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,237 reviews
May 17, 2016
Service We were inform about the dealership from friends who purchased cars from them. Both Jon Krier (salesman) and Mike Comer ( Technology) special were e We were inform about the dealership from friends who purchased cars from them. Both Jon Krier (salesman) and Mike Comer ( Technology) special were especially helpful in selecting the car and helpful in explaining the electronics of the car. I would definitely recommend Lexus of Naperville. More
by timbucltwo
Employees Worked With
Mike Comer, Jon Krier
May 03, 2016
Second car purchased from this dealership and it never disap A couple months ago me and my wife were looking for a 2015 Lexus IS 250 all wheel drive. When we came into the dealership we met with Jon he was very A couple months ago me and my wife were looking for a 2015 Lexus IS 250 all wheel drive. When we came into the dealership we met with Jon he was very knowledgeable friendly and not pushy at all and also seemed very honest. We didn't buy that day but came back the next day and got the car. We got a fair amount for our trade,may be paid a little bit too much for the car but it was fair. We will definitely be recommending and returning to Lexus of Naperville... More
by Matt N.
Employees Worked With
Tim Murray, Jake Baron, Jon Krier
May 02, 2016
TLC experience. Arrived at a fair price for all parties concerned. The service and professional engagement was second to none. Chris Colsant is the standard to which Arrived at a fair price for all parties concerned. The service and professional engagement was second to none. Chris Colsant is the standard to which all dealerships should aspire. More
by Walt S.
Employees Worked With
Chris Colsant
April 30, 2016
good Experience This is our first experience with Lexus in general and of course Lexus of Naperville, we were looking for a small family car, met with Abdou Ali, he d This is our first experience with Lexus in general and of course Lexus of Naperville, we were looking for a small family car, met with Abdou Ali, he did a very good job understanding our needs, and guiding us to the right direction, we ended up leasing a Lexus NX200t, which we love so much, we definitely recommend Ali and Lexus of Naperville to anyone, we will be sending them tons of business and referrals More
by Daino100
Employees Worked With
ABDOU ALI
April 28, 2016
Smooth and Fair Transaction Abdou did a great job showing us the type of car we were looking for. He took his time with us from the test drive to the delivery. After we purchas Abdou did a great job showing us the type of car we were looking for. He took his time with us from the test drive to the delivery. After we purchased our ES350 Violet Vrsek did a thorough job showing us the cars amazing features and endless personal customization settings. We will definitely be buying another Lexus from Abdou and Lexus of Naperville More
by Tim Clarke
Employees Worked With
Violet Vrsek, ABDOU ALI, Chris Colsant
April 27, 2016
Respect, consideration and cooperation. We were treated with professionalism we have rarely experienced at other dealerships. All staff members,especially Ali, were courteous and did their v We were treated with professionalism we have rarely experienced at other dealerships. All staff members,especially Ali, were courteous and did their very best to make sure we were comfortable with the purchasing process. Thank you to all at Lexus of Naperville. You are heads above the rest. More
by Linda Marie
Employees Worked With
Alec, Brandon, Chandra, ABDOU ALI
April 25, 2016
Great experience and great service Both the sales person, Rick VanPelt and the Technology Specialist, Violet Vrsek were a pleasure to work with. Violet was very thorough and provided Both the sales person, Rick VanPelt and the Technology Specialist, Violet Vrsek were a pleasure to work with. Violet was very thorough and provided great explanations for the car's features. Rick provided good options and was very knowledgeable. More
by schweigs4
April 04, 2016
Jon Krier, Bill, and Tony make Lexus of Naperville the best! A few months ago, we were working a deal for a new 2015 RX for my mother. Due to proximity reasons (she lives in Indiana and had a trade), she ended A few months ago, we were working a deal for a new 2015 RX for my mother. Due to proximity reasons (she lives in Indiana and had a trade), she ended up purchasing from her local dealer (they had to match Naperville Lexus price, since it was much lower). However, the experience with Jon Krier (consultant) and Bill (General Sales Manager) was truly inspiring. So, when I was ready to purchase, I came back. We made a great deal, and the entire team made sure I was comfortable with the entire process. Thanks to Jon, Tony, and Bill! Regards, FK More
by Fk
March 28, 2016
Best dealer expirience that I ever had. Colsant, Christopher from lexus of naperville was very attentive and easy to deal with. I was pleasantly surprised by a dealership for the first time Colsant, Christopher from lexus of naperville was very attentive and easy to deal with. I was pleasantly surprised by a dealership for the first time in my life. Buying experiance was great. They helped with connecting of phone and explained all the features on the car, before we left the lot. LOVE THEM.!! More
by piotrus999
Employees Worked With
Colsant, Christopher ccolsant@lexusofnaperville.com, Mohammad Naim
March 18, 2016
Sal is the BEST!! Tonight we purchased our 5th Lexus vehicle from Lexus of Naperville's Sal Lala. Sal has been awesome over the years helping us find exactly what we ar Tonight we purchased our 5th Lexus vehicle from Lexus of Naperville's Sal Lala. Sal has been awesome over the years helping us find exactly what we are looking for. I would highly recommend Sal for anyone looking to purchase a new car! We love the service at Lexus of Naperville!! Thank you!! More
by Caldwellfamily
Employees Worked With
