Lexus of Naperville

Excellent salesman, sales department'- Samuel Bermudez "Great salesman, service dept, and overall experience" - Paula C I had the privilege meeting Frank Paul today. I purchased a 2008 Ran "Great salesman, service dept, and overall experience" - Paula C I had the privilege meeting Frank Paul today. I purchased a 2008 Range Rover, and while there I had a blast with his character. He has great knowledge, very courteous, and his work ethic was magnificent in helping me with my decision today. He provided me with the best experience in purchasing my vehicle. From my entrance through the door to my test drive, to information about the car, he was at his best. I also had a great experience with the staff that I came in contact with at this dealership. If you're looking to by a new Lexus or great quality pre owned vehicle this is the place and person that will answer and fulfil all your needs. Samuel Bermudez More

Excellent! Steve Mills did an excellent job during the sales process. Michael Comer did an excellent job teaching me how to use all of the gadgets. Steve Mills did an excellent job during the sales process. Michael Comer did an excellent job teaching me how to use all of the gadgets. More

Great salesman, service dept, and overall experience I recently purchased a GX460, and Frank Paull was the salesman I had the privilege meeting and working with. Frank provided me with the best experien I recently purchased a GX460, and Frank Paull was the salesman I had the privilege meeting and working with. Frank provided me with the best experience in purchasing the vehicle. From the test drive, to information about the car, to discussions regarding my trade in vehicle, he was the very best. I've also had a great experience with the service department and all staff I've come in contact with at this dealership. More

Wonderful experience! Steve Mills & Tony Stewart both were very helpful and nice with great customer services! Jake Baron did a great job explaining all the tech features o Steve Mills & Tony Stewart both were very helpful and nice with great customer services! Jake Baron did a great job explaining all the tech features of the car. I would defiantly be coming back again for our next car. More

Lease Everyone from our salesman to the sales manager to Violet Vrsek were great. We are a return customer and I plan to keep coming back. Everyone from our salesman to the sales manager to Violet Vrsek were great. We are a return customer and I plan to keep coming back. More

Great, Friendly Service Lexus of Naperville gave us a fair trade for our car. It was a no hassle experience working with Scott Sharrow. He made the process of trading and Lexus of Naperville gave us a fair trade for our car. It was a no hassle experience working with Scott Sharrow. He made the process of trading and buying a cr seamlessly smooth. There was not a lot of waiting. The care purchased was priced fairly as well.. We are very happy with this dealership and with the service Scott shadow provided. If there is another car on their lot, we will definitely visit Scott again. The car wash program is convenient and a definite plus! Thank you Scott! More

Outstanding experience I was looking for a good SUV and I started at Lexus of Naperville, Nick Gerlak met me at the dealership and provided me with a car for a test drive. I was looking for a good SUV and I started at Lexus of Naperville, Nick Gerlak met me at the dealership and provided me with a car for a test drive. I mentioned that I was going to try other cars and make the decision in about a week's time. The interaction was pleasant without any of the typical hard sell tatics. Nick mentioned that he would be happy to work with us in finding a car and completing the deal to my satisfaction. I came back a week after and this time I wanted to try yet another vehicle, Nick was there to help me with that. I decided eventually to go with a completely different vehicale from the first two ones I had test driven. Again Nick made sure that I got the vehicles that I wanted to test drive. Nick worked out the final numbers to our satisfaction. They even bettered the loan rate offered by my bank. The handling of the deal all the way from the point I first walked into the dealership to the time I drove off was a remarkable stress-free experience. Nick took the time to explain the cars and the features, without a moment's hesitation. He prepared the paperwork and the entire process was seamless. The finance manager was well prepared and took care of the paperwork and the application in very quick time. Violet Vrsek from the delivery team was out delivery expert and she did an outstanding job explain the features. She made sure that we were clear about the features. All said, I would recommend Lexus of Naperville for fostering an excellent customer service culture and Nick and his counterparts for their quality of work, friendliness and dedication to their jobs and to their customers. More

Excellent Steve worked with us until we were satisfied with the deal we got. Unlike other dealerships that let you walk away without trying, Steve went above a Steve worked with us until we were satisfied with the deal we got. Unlike other dealerships that let you walk away without trying, Steve went above and beyond. More

Execellent Hi Violet I find you to be very knowledgable and very helpful. I did not realize how much more I could do with the navigation system. I hope I can Hi Violet I find you to be very knowledgable and very helpful. I did not realize how much more I could do with the navigation system. I hope I can remember all you taught me. Thank You Lou Make it a GREAT Day! More

Confidence in my salesman I have never been more confident in purchasing a car than I was the second time I purchased a car from Lexus of Naperville. My salesman Salvador Lala I have never been more confident in purchasing a car than I was the second time I purchased a car from Lexus of Naperville. My salesman Salvador Lala was absolutely excellent. He is a Very patient and understanding knowledgeable man. Just talking to him he knew exactly what I was looking for. I never dealt with a salesman like that before. He helped me feel confident in my purchase and in the future purchase of another vehicle from Lexus of Naperville! Bella, Bella, Bella ???? More