Lexus of Naperville

Purchase of a Lexus Cerytified Pre owned ES350 Hani has made the purchase not only this car but others years ago. Over the years he has professionally kept in touch with myself and my wife. His k Hani has made the purchase not only this car but others years ago. Over the years he has professionally kept in touch with myself and my wife. His knowledge and elegant persistence kept us informed and when we needed help was there . The negotiation process was straight forward and lacked that "Back and Forth" with the sales manager. The experience was positive and would recommend Hani for a person to help you purchase a Lexus in your next endeavour. More

excellence Hani Dolat guided us through purchasing our 2012 Lexus 350 with impeccable care, listening skills, knowledge of the vehicle, ease in the financing po Hani Dolat guided us through purchasing our 2012 Lexus 350 with impeccable care, listening skills, knowledge of the vehicle, ease in the financing portion, full knowledge of the specific vehicle type, quick clear response to our range of questions, and personal interest enough. to show genuine care without contrived interest. The dealership itself being family owned, over the top customer friendly in different areas of service and aesthetics towards comfort made it a wonderful experience. We live in Higjland Patk and Naperville Lexus is well worth our drive. More

Best car buying experience ever. Started with an online request that was handled by Chris. Experience was great from the minute he contacted us. Got to the point quickly, focused on m Started with an online request that was handled by Chris. Experience was great from the minute he contacted us. Got to the point quickly, focused on meeting my request and we reached a great deal for us in minutes. No long drawn out affair which was greatly appreciated. When we went to the dealership to look at the cars Chris had us work with Robin Zachary you was just as helpful as Chris. No high pressure sales job just a good informative conversation and as I said the deal was done in minutes. Highly recommend this dealership. If I could I would rate them 6 stars for approach and price. More

I have NO Reason to go anywhere else, they are the best. I just bought out my 2016 RX from my lease end. Lexus of Naperville is simple the Best. I have leased or purchased 11 Vehicles over the last 25 years I just bought out my 2016 RX from my lease end. Lexus of Naperville is simple the Best. I have leased or purchased 11 Vehicles over the last 25 years from Rick Van Pelt. He gives me the best price "every Time". But its the complete friendly experience at this dealership that makes me go back time and time again. When I want to get out of a lease early they accommodate me,They pick up my car for service at my house or business, leave me a loaner ( which I seldom use but a nice touch just in case ) then call me with an update of what the service will be, return my car serviced, cleaned inside / out and are happy to do it. Why would I ( or you ) ever go anywhere else ? More

Smooth Went back to this dealer to replace my 2006 RX330 with 2018 RX 450h. The experience was top notch. Every care was taken by Michael Comer to explain th Went back to this dealer to replace my 2006 RX330 with 2018 RX 450h. The experience was top notch. Every care was taken by Michael Comer to explain the plethora of new features in the new model with his lilting cadence. He has exemplary customer orientation. He introduced us to Tony and Gary, who chipped in as required.Advance information was also collected over phone to make the final transfer a very enjoyable experience with no pressure. Recommend this place to all. More

Fantastic experience with NX300 lease This is the second vehicle we leased from Lexus of Naperville (previously leased an RX350) and once again we were very happy with the process. Our sa This is the second vehicle we leased from Lexus of Naperville (previously leased an RX350) and once again we were very happy with the process. Our sales rep (Jon Krier) was very thorough, answered all of our questions and explained the many features of the NX300. We are very impressed with the product, Jon and this dealership. More

Excellent Sal was our salesman to help us with the car. I highly recommended. Professional and friendly way to do the business. Patently explain a lot of stuff Sal was our salesman to help us with the car. I highly recommended. Professional and friendly way to do the business. Patently explain a lot of stuff to my wife how to operate the car. Very knowledgeable person. More

Tech. help & Service Your tech. support person ( Violet Vrsek ) was a major help with my new phone (setting up hands free) I would of not been able to do it without her. Your tech. support person ( Violet Vrsek ) was a major help with my new phone (setting up hands free) I would of not been able to do it without her. I would also like to pass on help for me above and beyond.(Daryl Nelson) A couple of weeks ago he saved a trip for my family and myself. Thank You for these 2 outstanding reps. of your company. More

Excellent Lala was the salesman to help me with my car and I highly recommend. Professional and friendly way to do business . Overall you have a 10. Thank you Lala was the salesman to help me with my car and I highly recommend. Professional and friendly way to do business . Overall you have a 10. Thank you . More