Lexus of Naperville

Finally I tried to get someone from McGrath to help with connectingI my new iPhone for 3 months-i could not Get the phone to work on my own & couldn't get a I tried to get someone from McGrath to help with connectingI my new iPhone for 3 months-i could not Get the phone to work on my own & couldn't get anyone from McGrath to respond to my many calls & visits. U called apple & the tie tech person connected the phone with my car. So I switched dealerships for service & went to the Naperville store. Violet took time to ensure that I could take advantage of the available features on the phone as it integrated with the RX. Finally. More

Our sales person, Mr Jon Krier, was excellent to work with. Mr. Jon Krier was extremely helpful in helping my wife and I to decide on which certified used car to purchase. He spent a great deal of time with us Mr. Jon Krier was extremely helpful in helping my wife and I to decide on which certified used car to purchase. He spent a great deal of time with us, taking test drives and checking their inventory to find cars we were interested in. In the end, we could not find the car we wanted, but Mr. Krier was so helpful in explaining everything about the Lexus RX350 that I had to write this review commending him. I would highly recommend him to any of my family and friends should they be interested in purchasing a Lexus vehicle in the future. Thanks for your help! More

my first buy at Lexus of Naperville I was looking for RX 350 about 6 months, waiting for 2016 model. My son and me talked to Jon Krier. Visited dealership, and got every information I w I was looking for RX 350 about 6 months, waiting for 2016 model. My son and me talked to Jon Krier. Visited dealership, and got every information I was looking for about the vehicle. It was great experience and a week after, I met again and made orader what options and color i was looking and finalized. Michael Comer helped in understanding key technical features with BSM, Navigation, setting up remote start in mobile etc. Thankful to both Jon and Michael. More

Great buying experience - 2016 Lexus RX350 Excellent buying experience. Mohammad in sales was very informative - not pushy - and very patient especially when choosing a color. He parked my ch Excellent buying experience. Mohammad in sales was very informative - not pushy - and very patient especially when choosing a color. He parked my choices next to each other on 2 separate occasions inside and out so I was confident in my final choice. He was willing to negotiate - beating other dealership prices. The overnight test drive was invaluable. And he even came in on his vacation to close the deal so I could take possession of my new car as soon as it was ready. Bill in Finance was quick and knowledgeable - breezed right through. And Violet was outstanding. Took so much time to go over the car - the technology is crazy. She welcomes as many return visits as I need with questions. Purchasing a car can be overwhelming - but at Lexus of Naperville they really made it easy and enjoyable. More

Great experience with sales and after sale with Violet from Sales team was very professional and support after sale and price was very competitive I enjoyed the added touch- car wash- no charge for floor mats Sales team was very professional and support after sale and price was very competitive I enjoyed the added touch- car wash- no charge for floor mats - and complete inspection of car post sale More

First class Lexus IS well represented in Naperville. Repeat buyer received excellent support online and in person. Jon Kreir juggled multiple clients on a bad wea Lexus IS well represented in Naperville. Repeat buyer received excellent support online and in person. Jon Kreir juggled multiple clients on a bad weather day to treat me very well. Dealership has the best facility and staff that I have dealt with past 15 years. More

Best car buying experience yet Lexus of Naperville is impeccable with service and professionalism. I worked with Nick Gerlak and he made my car buying experience the best I've had y Lexus of Naperville is impeccable with service and professionalism. I worked with Nick Gerlak and he made my car buying experience the best I've had yet. They really strive to make their clients happy. Beautiful facility. Great people. I would not hesitate to purchase a car here again More

Great - loved it Steve was nice to deal . Everyone was very Proffesional . I now know why Lexus IS the brand it is - great service while treating the customer great : Steve was nice to deal . Everyone was very Proffesional . I now know why Lexus IS the brand it is - great service while treating the customer great : ) More

Very pleasurable low pressure experience We have been satisfied customers at Lexus of Naperville for our last couple of vehicles. We are pleased that we are NOT frequent car shoppers and hav We have been satisfied customers at Lexus of Naperville for our last couple of vehicles. We are pleased that we are NOT frequent car shoppers and have learned that Our relationships with dealerships have been positive. The product is reputable and the people are great. More