Lexus of Naperville

Excellent / Fabulous Experience This dealership should be re-named to "Premier" Lexus of Naperville. The entire buying experience was excellent. The individuals I worked with--Jon Kr This dealership should be re-named to "Premier" Lexus of Naperville. The entire buying experience was excellent. The individuals I worked with--Jon Krier, Tony Stewart--were absolutely excellent. I purchased a 2016 Lexus GS350 demonstrator that required a few minor fixes and there was no hesitation to accommodate my request. The work performed exceeded my expectations. I have been going to this dealership since 2006 and everyone is friendly and accommodating. The Lexus experience is like no other. The cars are extremely reliable and require little to no maintenance. This was a fabulous experience. More

Excellent from 1st phone contact to getting features demoed Everyone was friendly and extremely helpful from Mark, our first contact, to Paul, our sales rep., office help at payments, to Violet, who Paul asked Everyone was friendly and extremely helpful from Mark, our first contact, to Paul, our sales rep., office help at payments, to Violet, who Paul asked to demo and explain how some features work. They went out of their way to make this a very painless (and fun actually) experience! My grandson was kept entertained with educational apps on their iPads... which he loved! I truly believe we got the best deal out there. None of our issues were unimportant to them. We were very comfortable working with them. Go there!!!! Class acts all of them! More

Great Experience Buying a used car from the Lexus of Naperville as a great experience! Each employee I came in to contact with was friendly, helpful and knowledgeable. Buying a used car from the Lexus of Naperville as a great experience! Each employee I came in to contact with was friendly, helpful and knowledgeable. Also, the process of purchasing the car was simple and I was offered reasonable extended warranties and financing options. More

Easy to Make the Deal work and Fast! Have been here in Naperville for last 18 years or more and finally have found a local LEXUS dealer that will work with us. Everything in the experien Have been here in Naperville for last 18 years or more and finally have found a local LEXUS dealer that will work with us. Everything in the experience from first visit to the delivery was fantastic. Yes all was easy thanks to Sal Lala, a sales consultant that treated us exactly like it should be, no pressure plus extremely helpful during the entire process. So of course I highly recommend that you give Lexus of Naperville a chance and that you ask for Sal Lala when visiting the store. More

Excellent Dealership, Staff, Service My wife and I recently bought a new 2016 RX350. Worked with Sal Lala, Tony Stewart....Outstanding sales experience. Also traded in a 2003 Honda Od My wife and I recently bought a new 2016 RX350. Worked with Sal Lala, Tony Stewart....Outstanding sales experience. Also traded in a 2003 Honda Odyssey-and received a good price. Then worked with Michael Comer Delivery Specialist, again great experience.... More

Outstanding Process for a new car Professional, courteous and knowledgable. Never felt like i was being taken advantage of. I look forward to the new ownership of my vehicle, and exp Professional, courteous and knowledgable. Never felt like i was being taken advantage of. I look forward to the new ownership of my vehicle, and expect the level of service to continue. More

preowned car purchase I recently purchased a preowned Lexus. I previously owned a Lexus RX 330 & wanted the same thing because I was so happy with it. The salesman, Nick G I recently purchased a preowned Lexus. I previously owned a Lexus RX 330 & wanted the same thing because I was so happy with it. The salesman, Nick Gerlack was excellent & very helpful. He went out of his way to make me as satisfied as possible. More

Found the perfect car for us. Friendly, knowledgeable, no high pressure sales. Our salesman Nick Gerlak was great. Highly recommend him. Love my new car, Acura RDX. It is the perfe Friendly, knowledgeable, no high pressure sales. Our salesman Nick Gerlak was great. Highly recommend him. Love my new car, Acura RDX. It is the perfect car for me. More

My Experience The customer service I received from management, by Mr. Tony Stewart was excellent! The salesman he paired me with (Mr. Ali) was very knowledgeable, The customer service I received from management, by Mr. Tony Stewart was excellent! The salesman he paired me with (Mr. Ali) was very knowledgeable, and I would definitely recommend them to others! More

Great experience Went shopping for my 3rd Lexus in 18 years. Found the salesperson easy going with no pressure as we discussed what I was after and what he had. Got a Went shopping for my 3rd Lexus in 18 years. Found the salesperson easy going with no pressure as we discussed what I was after and what he had. Got a good deal on my 2008 trade in and good rebate for a 2016 model. The technical tutorial to train me on the new beast was phenomenal, far better than my spouse and I have had in the past ... a little humor, some specific examples, and chance for hands on. More