Lexus of Naperville

Experience was awsome Best car deal ever great price no Hard sell at all. Dan Forster best salesman ever went way out of his way to get me my car at a great price this is m Best car deal ever great price no Hard sell at all. Dan Forster best salesman ever went way out of his way to get me my car at a great price this is my third Lexus at this dealership no one compares With the value and service this dealership offers More

What a great experience I recently purchased a car from Lexus of Naperville and am well pleased the vehicle as well as the total purchase experience. The staff is kind, profe I recently purchased a car from Lexus of Naperville and am well pleased the vehicle as well as the total purchase experience. The staff is kind, professional and not overbearing. They treat their clients as old friend. Although I passed up many car dealerships in route to this one It was well worth the choice. More

Incredible customer service From my car buying experience to my experience with service, Rick VanPelt and his team have been amazing. His follow through and consistent communica From my car buying experience to my experience with service, Rick VanPelt and his team have been amazing. His follow through and consistent communications are appreciated. We will recommend Rick and Lexus of Naperville for sure! More

Rick VanPelt always willing to help Rick continues to be the biggest asset for Lexus of Naperville going out of his way to make sure that every costomer he works with feels like they are Rick continues to be the biggest asset for Lexus of Naperville going out of his way to make sure that every costomer he works with feels like they are special and deserve nothing but the best. In this world of online shopping and digital everything it is so refreshing to be able to meet with Rick or call him and know you will actually get a real human being day or night! More

Repeat customer I bought my second and third Lexus in Naperville I am fully satisfied with the brand The dealership is my choice for more reasons than “it’s near m I bought my second and third Lexus in Naperville I am fully satisfied with the brand The dealership is my choice for more reasons than “it’s near me” Quality service Prompt response Attention to detail Listen to the customer Quality all ariund More

Great place to buy a Car! Our family has purchased over 15 cars from your dealership primarily because of the excellence of Mr. Rick VanPelt - his knowledge of the product line Our family has purchased over 15 cars from your dealership primarily because of the excellence of Mr. Rick VanPelt - his knowledge of the product line and his knowledge of our needs. He does an excellent job suggesting the right car and purchase amount for each of our family members. The dealership itself also has provided excellent service and goes out of its way to make sure every this is satisfactory both during and after the sale. More

Outstanding customer service, highly recommend dealership I purchased my second Lexus from Naperville Lexus, and I will never purchase a Lexus at any dealership other than Naperville. I've always appreciat I purchased my second Lexus from Naperville Lexus, and I will never purchase a Lexus at any dealership other than Naperville. I've always appreciated their service department, and my service associate, Michael Pirelli. I trust Michael to be honest and not recommend services I don't need, and the service department has always done any work I needed in a timely and efficient manner. Sal Lala, my sales associate was fantastic! He was patient with me as we explored various options that I wanted for my car. He was a careful listener, and was able to suggest cars based on my preferences. He was generous with his time, and I never felt rushed. Sal was also extremely knowledgeable and not your "typical" pushy salesperson! When it came time to purchase the car, I felt that they were more than fair, and were very willing to negotiate a fair price. Sal represented my interests well to Tony Stewart, the new car sales manager. In my conversations with Tony, he was fair and willing to negotiate. I highly recommend Lexus of Naperville, and Sal Lala when looking for a car. More

Awesome customer service! We worked with Nick. He was absolutely incredible. He worked with our budget to give us our “dream car”. We will only buy from Lexus from now on! We worked with Nick. He was absolutely incredible. He worked with our budget to give us our “dream car”. We will only buy from Lexus from now on! More

Excellent customer service! My visit to the Lexus dealership was great! Everything was thoroughly explained to me, and I felt right at home. Hani helped my boyfriend and I, and o My visit to the Lexus dealership was great! Everything was thoroughly explained to me, and I felt right at home. Hani helped my boyfriend and I, and our test drive was great. I can’t wait to return soon! More

Excellent car buying experience !! Day 1 – Went to the dealership to browse some used cars & figure out which one meets our needs and budget. Even though I mentioned to Sal that we are Day 1 – Went to the dealership to browse some used cars & figure out which one meets our needs and budget. Even though I mentioned to Sal that we are only browsing, he let us look at several cars and took us on a test drive. He went over the several features of the car but never tried to sell us that car at 8.00pm that night. After visits to other car dealerships in the area and few follow up conversations with Sal, we decided to go back to Lexus of Naperville on a weekend. Day 2 – Sal took us for a test drive and never asked if we are ready to buy. Being very picky about the car, we spend couple more hours test driving & comparing few of the used cars in the lot, while Sal was absolutely patient with us. Eventually we picked the car we wanted to buy and even the financial part of the experience was very smooth. Having talked to several car salesmen & sales managers in the past couple of months, I am very pleased with Sal’s attention to detail, thoughtfulness to give us space to make decision & overall great customer service. More