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Lexus of Naperville

Naperville, IL

4.8
1,224 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,224 reviews

July 01, 2024

Service and professionalism are evident at Lexus of Naperville, especially with Tiffany Humberstone. She is the main reason I came back to this dealership to buy my IS 500 F-Sport. The car was not in s More

by Master Po
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Excellent service all around. I was welcomed the moment I walked in, Kamil was attentive to what I was looking for and quickly arranged the test drive, and then he worked to make More

by ES
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Zydek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Main reason for my rating is my long relationship with Rick Van Pelt. His strong customer service orientation, his dedication and care for his clients, and his integrity all contribute to the rating. I've More

by jharms01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
George DeVries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Repeat buyer. Great experience with Tiffany Humberstone and AP Yagnick who I worked with two years ago to buy a car. Classy dealership with great service. More

by ssiddiq8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AP Yagnick
June 22, 2024

Monse was the most knowledgeable and professional car sales person I have ever encountered. No nonsense, or gimmicks you encounter elsewhere. Could not have had a better car buying experience and highl More

by Kim B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Monse was very pleasant to work with. We never felt rushed or pressured. She was very knowledgeable and down to earth. The dealership was nice, and our experience was very positive. More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Jesse was so welcoming, patient and informative. He knew what he was talking about. Really liked working with him. More

by ksgoins25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
June 18, 2024

EXTREMELY helpful in a multitude of ways as we had a few “ glitches “ from our end! Jesse and Tony went above and beyond to make it all happen exactly as we wanted it to and we’re very grateful! Will DEFINI More

by melodyvantucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who explained about car protection- long name and cannot remember!
June 18, 2024

Dan Foster once again made our car buying experience at Lexus of Naperville very seamless. We have purchased many vehicles from this dealership and will continue to do so because they take such great care More

by Jen_ott
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.P. Yagnik, Jeff Doladee
June 17, 2024

Well organized, professional and efficient. I would have appreciated a little more communication on the status of my build, but all in all a good experience More

by db52wozniak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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