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Lexus of Naperville

Naperville, IL

4.8
1,192 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,192 reviews

May 23, 2018

Excellent! Our experience from start to finish was wonderful open and positive. Our sales rep was fantastic! It was a pleasure doing business with the entire te More

by Macteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words about Dan are so great to read! If you need anything else more down the road, just let us know! Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 23, 2018

Dan Foster Dan is the best. We weren’t sure of the type of used vehicle we were looking for. But Dans expertise was a great help. We would definitely recommend h More

by Hittman71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words about Dan mean everything to us! Please let us know if you need anything else at all moving forward. Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 22, 2018

What a great experience I recently purchased a car from Lexus of Naperville and am well pleased the vehicle as well as the total purchase experience. The staff is kind, profe More

by A very satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Naim
May 22, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words here about Mohammad mean so much to us! Please let us know if there's anything else that we can assist you with in the future. Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 22, 2018

Incredible customer service From my car buying experience to my experience with service, Rick VanPelt and his team have been amazing. His follow through and consistent communica More

by Lstell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words about Rick mean so much to us! Here's to hoping that you have a great rest of the week and more. Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 22, 2018

Rick VanPelt always willing to help Rick continues to be the biggest asset for Lexus of Naperville going out of his way to make sure that every costomer he works with feels like they are More

by Busy mom
Recommend Dealer
Yes
Employees Worked With
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Lexus of Naperville responded

Valued Customer, your kind words about Rick mean so much to us! Here's to hoping that you have a truly exceptional rest of the week! Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 22, 2018

Repeat customer I bought my second and third Lexus in Naperville I am fully satisfied with the brand The dealership is my choice for more reasons than “it’s near m More

by LHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Lexus of Naperville responded

Valued Customer, your kind words about our dealership as a whole and Rick mean so much to us. Just remember that another truly exceptional experience is just down the road. Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 22, 2018

Great place to buy a Car! Our family has purchased over 15 cars from your dealership primarily because of the excellence of Mr. Rick VanPelt - his knowledge of the product line More

by Philip60506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kuniej
May 22, 2018 -

Lexus of Naperville responded

Phillip, your kind words about Rick, Bill and Tony mean so much to us! Here's to hoping that you have a truly exceptional rest of the week. Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 21, 2018

Outstanding customer service, highly recommend dealership I purchased my second Lexus from Naperville Lexus, and I will never purchase a Lexus at any dealership other than Naperville. I've always appreciat More

by BarbaraT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pirelli
May 22, 2018 -

Lexus of Naperville responded

Barbara, your truly exceptional words about Sal, Tony, Michael and our dealership as a whole really makes our hearts swell. It's customers like you that truly make it all worth it! Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 20, 2018

Awesome customer service! We worked with Nick. He was absolutely incredible. He worked with our budget to give us our “dream car”. We will only buy from Lexus from now on! More

by Jordan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak
May 21, 2018 -

Lexus of Naperville responded

Jordan, your truly exceptional review about Nick and our dealership makes our hearts swell. Here's to hoping it was a great weekend on your end. Gary Jaros, General Manager gjaros@lexusofnaperville.com

May 20, 2018

Excellent customer service! My visit to the Lexus dealership was great! Everything was thoroughly explained to me, and I felt right at home. Hani helped my boyfriend and I, and o More

by Courtney Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
May 21, 2018 -

Lexus of Naperville responded

Courtney, it's customers like you that make it all worth it! Here's to hoping that you had a truly exceptional weekend on your end. Gary Jaros, General Manager gjaros@lexusofnaperville.com

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