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Lexus of Naperville

Naperville, IL

4.8
1,192 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,192 reviews

June 14, 2018

Lexus of Naperville They are calm and explain all the new features so you can absorb it. They appreciate the customer and show you the auto that fits your wants and need More

by kesselburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Garofalo
Jun 15, 2018 -

Lexus of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about both Dan and Shannon here at Lexus of Naperville. Here's to hoping you have a wonderful weekend on your end. Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 13, 2018

Poor service Sat in woitng area for 20 min. Gave up, got my keys and left . You expect a higher level of services given their higher price. You don’t expect to be More

by Oldlex04
Customer Service
Price
Recommend Dealer
No
Employees Worked With
NA
Jun 14, 2018 -

Lexus of Naperville responded

Valued Customer, unfortunately since we don't have your full name, we can't match this to a full experience on our end. With that being said, we want to do what we can to make this right. Please reach out to me directly if you'd like to get back on the same page here. Michael Ruscitti, Service Manager mruscitti@lexusofnaperville.com

June 12, 2018

Return to Hani at Lexus of Naperville My mom and I met Hani at Lexus of Naperville about 4 years ago where I felt very comfortable choosing a low mileage reliable RX 340 SUV to get me arou More

by LizQuinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
Jun 12, 2018 -

Lexus of Naperville responded

Liz, thanks so much for the truly exceptional words about Hani and our team as a whole here at Lexus of Naperville. All the very best for now! Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 12, 2018

My First Car My experience at Lexus of Naperville was nothing less than amazing. Thanks to Dan I was able to find a car that not only fit my budget but was safe fo More

by aleyda11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cranley
Jun 13, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words about Dan and Bill mean so much to us! Please let us know if you need anything else at all down the road. Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 10, 2018

One of the best dealerships I have have been to! The people at this dealership are very nice and helpful. The salesman Nick that helped us was very professional. The couple of requests I asked about More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Mohammad Naim
Jun 12, 2018 -

Lexus of Naperville responded

Jesse, here's to hoping it's already been a wonderful weekend. We appreciate your truly exceptional words about both Nick and Mohammad so much! Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 08, 2018

Painless and accommodating Dan, Frank, and Derrick were all great to work with. The experience was better then any dealership I've done business with in the past. Friendly and a More

by Ttummina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick? (Finance), Frank Paull
Jun 08, 2018 -

Lexus of Naperville responded

Valued Customer, thanks so much for your kind truly exceptional words about Dan, Frank and our dealership as a whole! It's customers like you that make it all worth it. Please let us know if there's anything else that we can do at all! Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 08, 2018

The easiest time ever to buy a new car. Basically bought the used car online, called the salesman to hold it for me and got approved for financing online so I was driving down the road in un More

by Sven86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words about Dan mean the world to us! Here's to a great weekend on your end. Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 07, 2018

The Number One Salesperson in the World Goes To.... Hani Dolat. We have been going to Lexus of Naperville for over 10 years and Hani has been top notch. Hani and Lexus of Naperville have given us excell More

by LovingMyLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
Jun 08, 2018 -

Lexus of Naperville responded

Valued Customer, we're so pleased to hear that you had such a truly exceptional experience with Hani. Please let us know if there's anything else we can do for you down the road. Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 05, 2018

Great transaction Called to view on-line vehicle and verify still at dealership. Got immediate appointment and entire process handled as quickly as possible. Made sure More

by purchase
Recommend Dealer
Yes
Employees Worked With
Sherri Pacchiano, Hani Dolat
Jun 05, 2018 -

Lexus of Naperville responded

Valued Customer, thanks so much for your truly exceptional words about both Hani and Sherri here at Lexus of Naperville. It's customers like you that make it all worth it! Gary Jaros, General Manager gjaros@lexusofnaperville.com

June 05, 2018

Exceptional My experience at Lexus of Naperville has been excellent. I have recommended this dealership and specifically Rick VanPelt to a number of my family me More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Lexus of Naperville responded

Valued Customer, your truly exceptional words about Rick and our dealership as a whole means so much to us! Please let us know if there's anything at all we can do for you in the near future—that's what we're here for! Gary Jaros, General Manager gjaros@lexusofnaperville.com

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