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Lexus of Naperville
Naperville, IL
1,224 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,224 reviews
August 30, 2024
Dealing with Jesse and the Lexus of Naperville team was a pleasure. They were well organized and communicated well. An overall positive experience. pleasure. They were well organized and communicated well. An overall positive experience. More
by djdonnelly
August 29, 2024
People were courteous. The location was very clean. Overall the experience was good. Our contact Ms. Garbin was knowledgeable and explained clearly many of the features in The location was very clean. Overall the experience was good. Our contact Ms. Garbin was knowledgeable and explained clearly many of the features in the car, More
by Srini
August 28, 2024
I purchased my 2025 Lexus NX 350 premium from the Naperville location with the representative Aurora, she is awesome. Aurora is knowledgeful and patient in explaining all the details making my purch Naperville location with the representative Aurora, she is awesome. Aurora is knowledgeful and patient in explaining all the details making my purchase a smooth transaction. She's the sales woman of month More
by pattonevelyn105
August 27, 2024
Our Sales person Tiffany made all the difference Outstanding, knowledge and service. She is the reason I recommend this dealership and will definitely buy my next car from her. Lexus needs to gi Outstanding, knowledge and service. She is the reason I recommend this dealership and will definitely buy my next car from her. Lexus needs to give her a car! More
by Victoriafla390
August 26, 2024
We’ve been dealing with Sal for 20 years. He’s the reason we come all the way to Naperville. He’s the reason we come all the way to Naperville. More
by EDSCHMITTJR
August 21, 2024
Sal LaLa was excellent job in the purchase of our new car! He was professional and knowledgeable. car! He was professional and knowledgeable. More
by sophiekperez
August 17, 2024
I had a great experience with Lexus of Naperville. I was looking for a specific model, color, and price. They were able to find exactly what I requested. They were also very willing to work with me on I was looking for a specific model, color, and price. They were able to find exactly what I requested. They were also very willing to work with me on the price Hanna Was very diligent, professional, And kept all of communication open. The staff at Lexus of Naperville have been excellent. You won’t go wrong with this location. More
by kelliestowers
August 17, 2024
This dealership has exceptional service from the time we walked in & were greeted with a friendly smile & a professional demeanor. The purchase process was seamless & stress free. walked in & were greeted with a friendly smile & a professional demeanor. The purchase process was seamless & stress free. More
by ttillery75
August 07, 2024
The dealership made the process easy, I was in and out quickly with a new car ! quickly with a new car ! More
by Torres
Employees Worked With
August 06, 2024
Monse is really great! She went through all the details of the transaction of the vehicle and explained all the cool new features on the vehicle which was really great! Ove She went through all the details of the transaction of the vehicle and explained all the cool new features on the vehicle which was really great! Overall I have experienced excellent customer service. I would highly recommend Monse and Naperville Lexus to anyone looking for a vehicle in the future! Thank you! More
by Jackie M.
Employees Worked With
