Lexus of Naperville

Main reason for my rating is my long relationship with Rick Van Pelt. His strong customer service orientation, his dedication and care for his clients, and his integrity all contribute to the rating. I've Rick Van Pelt. His strong customer service orientation, his dedication and care for his clients, and his integrity all contribute to the rating. I've been buying vehicles from first Toyota then Lexus from Rick for over 36 years. I have recommended numerous friends and relatives to seek out Lexus of Naperville and Rick for their needs. The reason is I can be assured they too will be well serviced with great customer care, integrity in the purchasing process and strong service in follow up. I also do all my service thru Lexus of Naperville having been supported by Rick and taken care of by Michael Pirelli. Like Rick in sales, Michael is similar in service. I Always ask for Michael to take care of my service appointments. More

Repeat buyer. Great experience with Tiffany Humberstone and AP Yagnick who I worked with two years ago to buy a car. Classy dealership with great service. Great experience with Tiffany Humberstone and AP Yagnick who I worked with two years ago to buy a car. Classy dealership with great service. More

Monse was the most knowledgeable and professional car sales person I have ever encountered. No nonsense, or gimmicks you encounter elsewhere. Could not have had a better car buying experience and highl sales person I have ever encountered. No nonsense, or gimmicks you encounter elsewhere. Could not have had a better car buying experience and highly recommend her to anyone in the market for a car. More

Monse was very pleasant to work with. We never felt rushed or pressured. She was very knowledgeable and down to earth. The dealership was nice, and our experience was very positive. We never felt rushed or pressured. She was very knowledgeable and down to earth. The dealership was nice, and our experience was very positive. More

Jesse was so welcoming, patient and informative. He knew what he was talking about. Really liked working with him. He knew what he was talking about. Really liked working with him. More

EXTREMELY helpful in a multitude of ways as we had a few “ glitches “ from our end! Jesse and Tony went above and beyond to make it all happen exactly as we wanted it to and we’re very grateful! Will DEFINI “ glitches “ from our end! Jesse and Tony went above and beyond to make it all happen exactly as we wanted it to and we’re very grateful! Will DEFINITELY recommend to any and all friends looking to buy a Lexus! More

Dan Foster once again made our car buying experience at Lexus of Naperville very seamless. We have purchased many vehicles from this dealership and will continue to do so because they take such great care Lexus of Naperville very seamless. We have purchased many vehicles from this dealership and will continue to do so because they take such great care of us. I highly recommend this dealership! More

Well organized, professional and efficient. I would have appreciated a little more communication on the status of my build, but all in all a good experience I would have appreciated a little more communication on the status of my build, but all in all a good experience More

Great knowledgeable team, Tiffany was very helpful and very up to date on current car technology. Set up our Rx 350 within minutes. Great job Tiffany. very up to date on current car technology. Set up our Rx 350 within minutes. Great job Tiffany. More

Buying a car at Lexus was a wonderful experience! Everyone was so friendly and helpful. Sal was very nice and very knowledgeable about how to use all the features of my car. I will definitely reco Everyone was so friendly and helpful. Sal was very nice and very knowledgeable about how to use all the features of my car. I will definitely recommend him and the dealership to others! More