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Lexus of Naperville

Naperville, IL

4.8
1,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,234 reviews

November 11, 2020

Awesome experience with this dealership. Very customer focused, non-pushy professionals. Nick Gerlak was a joy and fun to work with. Highly recommend this dealership experience. More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak
Nov 12, 2020 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership, Gerry! We're happy to hear that your experience with our dealership was a positive one. Have a great day! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

October 11, 2020

Robin and Nick both listened to my needs and proceeded to come up with a solution. We all then discussed in a friendly manner and finally agreed on a workable solution. Thanks to both of them. More

by RossDecent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Robin Zachary
Oct 12, 2020 -

Lexus of Naperville responded

This is truly exceptional to hear, Ross! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

October 01, 2020

AP assisted us in finding the right vehicle for our needs. His friendly, low pressure style and patience in explaining the models/features made us very comfortable. He went the extra mile to close th More

by jeanne.eich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
A.P. Yagnik
Oct 01, 2020 -

Lexus of Naperville responded

Jeanne, thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

October 01, 2020

We recently purchased a vehicle from Lexus of Naperville. The entire experience was a pleasure. Our sales person Hani was very knowledgeable and courteous. He was very thorough explaining features of the veh More

by MaryP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
Oct 02, 2020 -

Lexus of Naperville responded

Mary, thank you for your kind words about Hani and our dealership as a whole. We really appreciate it and will be sure to pass this along. Please let us know if we can be of any further assistance down the road! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 22, 2020

In 2009 I brought a CPO 2008 Lexus ES350 from a salesman Nick Gerlock. The car is awesome but 11 years later I decided to go back to Lexus of Naperville. Nick is now a sales manager there so worked with a More

by rdunlap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Junaid Ahmed
Sep 24, 2020 -

Lexus of Naperville responded

Thanks for the truly exceptional rating on our end. We're happy to hear that you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 14, 2020

I just purchased my first Lexus (UX 250h) from Lexus of Naperville and I couldn't be happier with this purchase. This was very pleasant experience. Junaid Ahmed, Lexus Product Specialist, provided excellen More

by jar60462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junaid Ahmed
Sep 14, 2020 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 08, 2020

Dan Foster was very helpful, patient and informative; he and the dealership went above and beyond finding the car we wanted. Would recommend him highly. More

by sscchgo
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 06, 2020

Michael Comer was absolutely terrific walking me through the technology of my car. I am very low tech and he was very patient and clear in all of his explanations, I told him I'll probably be back for more More

by philtbarnum
Recommend Dealer
Yes
Employees Worked With
Dan Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased to hear that you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 05, 2020

Michael Comer was an outstanding and knowledgeable resource . Answered all of our questions and concerns. Plus went out of his way to come to our house after work to pick up the license plates he allo More

by Jer and DJ
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 01, 2020

Robin was awesome! He’s friendly from the moment we walked in until we left, made us feel like a family! Definitely recommend going to this Lexus dealership. Our first Lexus purchase was easy and we di More

by jeandimalanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jaros, Robin Zachary
Sep 01, 2020 -

Lexus of Naperville responded

Jean, thank you so much for your kind words about Robin and our dealership as a whole! We really appreciate you taking the time to share your experience with us. Congratulations on your new Lexus! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

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