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Lexus of Naperville
Naperville, IL
1,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,234 reviews
March 15, 2021
We recently purchased a new 2021 Lexus RX350. AP Yagnik was an excellent salesman from beginning to end. He was extremely knowledgeable and upfront about the vehicle and the sales process. We came in on th was an excellent salesman from beginning to end. He was extremely knowledgeable and upfront about the vehicle and the sales process. We came in on the last day of the month about a half hour before closing and AP was more than willing to show us the vehicle and stay late to make sure we were satisfied to the end. He even had us come back on Monday to run through all the specs for the vehicle. I would highly recommend AP and look forward to doing a lot more business with him. Thanks again AP! More
by Andy K
Employees Worked With
March 06, 2021
Very Easy process. Brent Burns was great and showed us some great options. Very informative and accommodating with our time and was able to show us some fantastic options that met our requirements. If y some great options. Very informative and accommodating with our time and was able to show us some fantastic options that met our requirements. If you need a car I would highly recommend getting in contact with Brent. More
by hoogej
Employees Worked With
Brent Burns
March 05, 2021
Junaid Ahmed was terrific, very knowledgeable. He bent over backwards to help two seniors pick the right vehicle. He also was very patient explaining all the new technology. WISH HE WAS OUR GRANDSON!!!!!! over backwards to help two seniors pick the right vehicle. He also was very patient explaining all the new technology. WISH HE WAS OUR GRANDSON!!!!!!!!!!! More
by waldo
February 24, 2021
Wonderful people... fast process!Brent Burns made the Wonderful people... fast process! Brent Burns made the transaction easy and smooth ... not easy when dealing with 2 people in their mid seventies lik Wonderful people... fast process! Brent Burns made the transaction easy and smooth ... not easy when dealing with 2 people in their mid seventies like us. He was very patient when explaining all the wonderful tech aspects of our new car. More
by barbo144
Employees Worked With
Brent Burns
February 22, 2021
Very well-organized dealership. Fast negotiation and car prepare process. Like it very much. I will recommend it to my friends and relatives. Thank you Nick and Brent. prepare process. Like it very much. I will recommend it to my friends and relatives. Thank you Nick and Brent. More
by michaelk7411
Employees Worked With
Nick Gerlak, Brent Burns
February 20, 2021
Excellent customer service and professionalism. My sales consultant, Robin Zachary, went above and beyond. I looked at 3 different RX 350's within a week, switching colors and models. In the end, I purchase consultant, Robin Zachary, went above and beyond. I looked at 3 different RX 350's within a week, switching colors and models. In the end, I purchased a 2021 white RX350. I love it! ❤️ More
by Vee
Employees Worked With
Robin Zachary
February 01, 2021
As usual, Lexus of Naperville was amazing from the defining of my lease exchange to the very end! Dan Foster was absolutely fantastic and so professional! He always called me back, he hunted down the defining of my lease exchange to the very end! Dan Foster was absolutely fantastic and so professional! He always called me back, he hunted down the exact car I wanted, and he made the process seamless and painless! He sat with me in my beautiful new car and showed me the ropes personally! Joe Castillo was amazing through the quick financial signing portion of the process also! Great staff, great service, and we will keep going oh no back to them!! Thank you Dan!!! More
by Katieegan4757
January 12, 2021
My first Lexus. Was a rewarding experience. Especially working with AP. He was a pleasure to work with. Always available even on his day off when I had a question Thank You Sir working with AP. He was a pleasure to work with. Always available even on his day off when I had a question Thank You Sir More
by Jgrewsr
Employees Worked With
A.P. yagnik was a rockstar. Best car buying experience I ever had.
January 12, 2021
No pressure no hassle! Great experience.. our salesman AP Yagnik was very knowledgeable and honest from start to finish great experience! Will definitely recommend Naperville lexus AP Yagnik was very knowledgeable and honest from start to finish great experience! Will definitely recommend Naperville lexus More
by grandkidz77
Employees Worked With
AP yagnik
