Lexus of Naperville

Today we purchased our 4th Lexus from Lexus of Naperville. All the other purchases were handled by Nick Gerlak and today we had Junaid Ahmed as our sales rep. We were so happy with the service and Naperville. All the other purchases were handled by Nick Gerlak and today we had Junaid Ahmed as our sales rep. We were so happy with the service and attention to detail Junaid gave us. He was patient, walked us thru every step and made sure we were smiling as we drove away in our new car. We highly recommend looking for him if you are looking for a car salesman who believes in true customer service. AP walked us thru financing, explained all the fine print and made sure we understood everything before signing on the dotted line. Excellent customer service. More

I recently worked with Junaid and Viktor to purchase a car remotely from out of state. They couldn't have been better!! It is a bit scary to sort through everything that is required to make this happen an car remotely from out of state. They couldn't have been better!! It is a bit scary to sort through everything that is required to make this happen and they made the transition seamless and trouble-free. They answered all my questions succinctly and without delay. Everything was taken care of prior to my arrival which made the process very easy. I literally showed up, signed a few documents and drove away. Best car buying experience ever! Thank you Junaid and Viktor!! More

Brent was professional and great to work with. He got me into the car I wanted into the car I wanted More

The team at Lexus of Naperville were fantastic. I worked with Joe, AP, and Gabby. All three were great. I started conversation with Joe and Gabby a couple of weeks prior to making a purchase. The dealership with Joe, AP, and Gabby. All three were great. I started conversation with Joe and Gabby a couple of weeks prior to making a purchase. The dealership was completely transparent and gave me the deal I was looking for. More importantly, Joe was the person I worked with the most. He was very professional, courteous and cared for me as a customer. I highly recommend the dealership; especially if you can work with Joe to get a deal. More

My Salesperson Joe was so top notch . He was very My Salesperson Joe was so top notch . He was very knowledgable , polite and not pushy . My husband and I are both in sales and knew what we were loo My Salesperson Joe was so top notch . He was very knowledgable , polite and not pushy . My husband and I are both in sales and knew what we were looking for . He got all the info we were looking for . He knew everything about the car . Was excited on what the Lexus can do . Really knew what he was talking about . Before 2021 . In the last 30 years we always bought Nissan . As of 2021 we really like Lexus / Toyota . We will be coming back again and again . So far so good . We are so so thrilled with this car . We were thrilled with the entire team . Everything that Joe , Vicktor and AP said was exact . Nothing misleading . All positive . And last but not least i got a certified car and at other dealers they said there is no such thing as 1.9 percent for a used car . Well once I came to Lexus of Naperville They said this was definitely a possibility and it was . Not only did I walk out with the car of my dreams, I walked out with an affordable payment and truly a great new team that I was proud to work with . Thanks Joe More

Joe was awesome making the car buying experience quick and painless. He was very knowledgeable, and definitely could not recommend going to him more. and painless. He was very knowledgeable, and definitely could not recommend going to him more. More

Sal Lala was exceptional! Patiently explained everything on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, incl on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, including all the safety equipment I was hoping for. I looked at Mercedes, Cadillac (previous car was a Cadillac ATS), Acura, and Buick before I found the perfect car. It didn't hurt that Consumer Reports rated the Lexus at the top in all categories. Naperville was one of the few dealers who had anything available for purchase. It was worth the trip from Mason City, IA to Naperville to end up with the car of my dreams. Very pleased! More

Two words to describe Sal and Lexus of Naperville…TOP NOTCH! Sal went above and beyond to assist in locating UX 250h to surprise my wife to celebrate her new job! He patiently explained all the features NOTCH! Sal went above and beyond to assist in locating UX 250h to surprise my wife to celebrate her new job! He patiently explained all the features and benefits of the car. Sal has been our salesperson for 14 years…professional every time! And huge thank you to AP Yagnik for the amazing service for the financing. More

My family has purchased Toyotas for the last 15 years and I wanted to stay in the family with a more luxury vehicle. I was looking for a 2021 ES 350 and Junaid, who was my sales consultant, and Tony Stewart I wanted to stay in the family with a more luxury vehicle. I was looking for a 2021 ES 350 and Junaid, who was my sales consultant, and Tony Stewart had one sent back to Naperville that they had just sent to another dealership. They did this so I could test drive the vehicle that I was interested in. Junaid was very easy going and informative. Everyone was so helpful and friendly. Made purchase very easy and quick. Michael the technology specialist was so informative and patient. I will definitely go back to Naperville Lexus for our next purchase. Thanks All. More

It has been at least 14 hours since I spoke with Michael Comer, and I am still awe struck and astonished! Michael knows his product, the UX 250H, inside and out, backward and forward. His knowledge and expe Comer, and I am still awe struck and astonished! Michael knows his product, the UX 250H, inside and out, backward and forward. His knowledge and expertise goes beyond normal professionalism to actual obsession. There is not a question he couldn't answer nor a button he couldn't explain. Lexus of Naperville is very lucky to have Michael Comer on their staff. He is a very valuable employee! More