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Lexus of Naperville

Naperville, IL

4.8
1,218 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,218 reviews

September 22, 2024

I had the pleasure of working with Monse on the sales side. She is an amazing sales rep! She was very easy to work with and got me through the process easily and quickly. She is knowledgeable, passionat More

by damiand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

It was an easy experience purchasing from Lexus of Naperville (LoN). I bought a used vehicle from LoN, it certainly makes a difference to purchase a used vehicle from a reputed dealer. Vehicles are in More

by Raza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Jesse was amazing. This was the one of the best car sales experience I've had. He was efficient, kind, and knowledgeable. You are lucky to have him as a sales rep. More

by mstewart470
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Great experience. We bought 2017 GX 460.everyone was friendly,knowledgeable,and we knew they wanted to help us. We worked with Ray,who was professional and fun. They More

by Douglas.roach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bombeck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Dino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Dealing with Jesse and the Lexus of Naperville team was a pleasure. They were well organized and communicated well. An overall positive experience. More

by djdonnelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

People were courteous. The location was very clean. Overall the experience was good. Our contact Ms. Garbin was knowledgeable and explained clearly many of the features in More

by Srini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Longino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hana Garbin
August 28, 2024

I purchased my 2025 Lexus NX 350 premium from the Naperville location with the representative Aurora, she is awesome. Aurora is knowledgeful and patient in explaining all the details making my purch More

by pattonevelyn105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aurora Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Our Sales person Tiffany made all the difference Outstanding, knowledge and service. She is the reason I recommend this dealership and will definitely buy my next car from her. Lexus needs to gi More

by Victoriafla390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

We’ve been dealing with Sal for 20 years. He’s the reason we come all the way to Naperville. More

by EDSCHMITTJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Sal LaLa was excellent job in the purchase of our new car! He was professional and knowledgeable. More

by sophiekperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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