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Lexus of Naperville
Naperville, IL
1,224 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,224 reviews
December 04, 2024
Things went smoothly. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great. More
by Frankie A
November 25, 2024
Oscar has been very friendly and helpful from the very first day we met. Best thing I liked about him was he did not try to convince or push us hard to decide, maybe that was my deciding factor. I wish hi first day we met. Best thing I liked about him was he did not try to convince or push us hard to decide, maybe that was my deciding factor. I wish him luck in all his endeavors. More
by n.angelmaria03
Employees Worked With
November 19, 2024
The process was easy and I received a really good deal. My salesperson was thorough in explaining how the vehicle worked My salesperson was thorough in explaining how the vehicle worked More
by Lesyancey
November 07, 2024
Very friendly and helpful staff. After several trips to the other Lexus dealerships, I’m most satisfied with Lexus of Naperville. Oscar, who helped me with my purchase was extremely After several trips to the other Lexus dealerships, I’m most satisfied with Lexus of Naperville. Oscar, who helped me with my purchase was extremely kind and informative. I would definitely do business with them again. More
by Helen Pham
Employees Worked With
November 04, 2024
Monse was knowledgeable and patient. She answered all our questions and gave good options. I wasn’t impressed by the finance guy hard selling the maintenance options. Had he come earlier She answered all our questions and gave good options. I wasn’t impressed by the finance guy hard selling the maintenance options. Had he come earlier in the sale I would have left without buying More
by fourdugans
October 31, 2024
I got the best rep! Robert was so attentive and responsive. Made my transaction so smooth and fast. He was NOT pushy at all, understood what I needed. I was not too happ Robert was so attentive and responsive. Made my transaction so smooth and fast. He was NOT pushy at all, understood what I needed. I was not too happy with the Lexus I used to go to but now I have a go-to Lexus guy for my personal and company needs! More
by Ry&Ap
Employees Worked With
October 15, 2024
My experience was very good. Everyone was very accommodating. I had to return for service and Jesse came to check on how things were going. Appreciated the follow through. Everyone was very accommodating. I had to return for service and Jesse came to check on how things were going. Appreciated the follow through. More
by ktierney74
Employees Worked With
October 15, 2024
Lexus has great cars but it is the dealership and staff that has kept me coming back the past 25+ years that has kept me coming back the past 25+ years More
by Steveschultz1
October 13, 2024
Best car buying experience at this wonderful dealership. Monse was a pleasure to deal with.!! Monse was a pleasure to deal with.!! More
by jduprey478
October 12, 2024
Monse was great to work with. She finally found me a car since I originally talked to her. Probably has been a couple years She finally found me a car since I originally talked to her. Probably has been a couple years More
by Srvanosdol23
