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Lexus of Naperville

Naperville, IL

4.8
1,201 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,201 reviews

August 27, 2024

Our Sales person Tiffany made all the difference Outstanding, knowledge and service. She is the reason I recommend this dealership and will definitely buy my next car from her. Lexus needs to gi More

by Victoriafla390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

We’ve been dealing with Sal for 20 years. He’s the reason we come all the way to Naperville. More

by EDSCHMITTJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Sal LaLa was excellent job in the purchase of our new car! He was professional and knowledgeable. More

by sophiekperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I had a great experience with Lexus of Naperville. I was looking for a specific model, color, and price. They were able to find exactly what I requested. They were also very willing to work with me on More

by kelliestowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Longino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hana Garbin
August 17, 2024

This dealership has exceptional service from the time we walked in & were greeted with a friendly smile & a professional demeanor. The purchase process was seamless & stress free. More

by ttillery75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aurora Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

ttillery75 responded

I wanted to also mention our sales associate AURORA!!! She was AMAZING 👏🏽 🤩 her bright smile, enthusiasm, cheerfulness & knowledge had us sold. We had been to 3 previous dealerships the day we purchased our vehicle & my husbsnd said "I'm done looking, we are going to purchase a car from her!" Ask for AURORA at the Lexus of Naperville on AURORA street!😃 You wont be disappointed!!!

August 07, 2024

The dealership made the process easy, I was in and out quickly with a new car ! More

by Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Monse is really great! She went through all the details of the transaction of the vehicle and explained all the cool new features on the vehicle which was really great! Ove More

by Jackie M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Monse was the best. Very knowledgeable and answered all my questions. The dealership is also top notch. More

by Blg722
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Monse was attentive and helpful. She was knowledgeable about the car. They did not use high pressure tactics, but rather made the car buying process easier than other times. More

by A23casas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

This car purchase was our most pleasant car buying experience. Working with Sal was seamless and professional. We would highly recommend this dealership and Sal as a salesman. More

by Kristineruesch7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.