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Lexus of Naperville

Naperville, IL

4.8
1,203 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,203 reviews

September 24, 2022

Mike Comer was amazing. I had a syncing problem with the garage door. He solved the problem and told me about additional features on my car I never knew about. He was ver pr More

by Rbslexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
Sep 24, 2022 -

Rbslexus responded

Thanks for recommending Mike Comer to solve my sync problem with the garage door.

September 21, 2022

We worked with Sal Lala, the ideal salesperson in the business. He's a fantastic salesman. He is extremely respectful, kind, and welcoming. He goes out of his way to help the customers. He goes beyond More

by Maryna V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Provides a detailed and very explicit instruction of the cars technology inside and all the luxury features which comes with the sky rocketing cost 😉. Very wonderful man. With a good sense of humor to More

by Maryna V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Comer
September 17, 2022

The best car shopping experience I've ever had in buying a car. No games with market adjustment factors and dealer add-ons post manufacturing. Rare in this current environment. Honesty was refreshing. Th More

by Jerry from Naperville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2022

I went in for service of my RX 350 and at the end. I had a question regarding pairing my remote and received an awesome explanation learning a lot. He was very patient and explained in detail. I wish More

by Jbrewerjrfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
August 28, 2022

Very very nice people to deal with: knowledgeable, professional and honest honest. I recommend them More

by Mousaalsheikh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Tym, Junaid Ahmed
August 08, 2022

Sal Lala was one of the most professional, knowledgeable, respectful, patient , detailed Sales Consultant we have ever dealt with. He did an awesome job and handled our shopping experience efficiently with More

by mknurek415
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

If you want an EXCELLENT customer service then look for Rick VanPelt! It was by far the best and unforgettable car buying experience. He even searched for the car we want from other dealerships and he was More

by Francis GX460
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Matway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

George was a consummate professional and handled my car purchase with ease and class. I never felt like I was dealing with a salesman, but someone who was still my advocate and was fair. Additionally, I'd More

by AnnMarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

The best car shopping experience I've ever had in buying a car. Thank you Lexus of Naperville More

by D.cattenhead2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
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