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Lexus of Naperville
Naperville, IL
1,237 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,237 reviews
September 01, 2023
I had the best experience I have ever had buying a car . From Junaid my sales guy, to Tony Linguinj and the finance manager AV. I have already told 3 of my friends to go here. They were straightforward, p From Junaid my sales guy, to Tony Linguinj and the finance manager AV. I have already told 3 of my friends to go here. They were straightforward, professional, found exactly what I needed. More
by cbcarmich
Verified Customer
August 31, 2023
Friendly staff. Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend More
by ADSUSAI
Employees Worked With
August 30, 2023
Lexus of Naperville is very clean and nice . All the staff is friendly and helpful. All the staff is friendly and helpful. More
by JODIMBOHR
Employees Worked With
August 29, 2023
First when I arrived the advisor never brought me inside his booth he talked to me in lobby RUDE.!!! But I watched him take every person inside but me. Maybe prejudice. Next I get to car still dirty The his booth he talked to me in lobby RUDE.!!! But I watched him take every person inside but me. Maybe prejudice. Next I get to car still dirty The other guy said maybe because my window has a crack ok I understand that but why couldn’t I’ve been told that..!! More
by dalekoscina7
Employees Worked With
Advisors
August 20, 2023
My compliant is your credit policy. You’re the only company I deal with that charges to use a credit card. This is the second time you sent me this review request. You need not send ano You’re the only company I deal with that charges to use a credit card. This is the second time you sent me this review request. You need not send another. More
by Fckral
Employees Worked With
General management
August 02, 2023
I had a wonderful purchase experience with Dylan. He was so patient and knowledgeable helping me purchase my new 2023 Lexus GX. Absolute pleasure to work with. He was so patient and knowledgeable helping me purchase my new 2023 Lexus GX. Absolute pleasure to work with. More
by Klittle
Employees Worked With
July 31, 2023
Dan was a great salesman. He was helpful and personable. Thanks for making my RX350 upgrade happen. He was helpful and personable. Thanks for making my RX350 upgrade happen. More
by Nory216
Employees Worked With
