Lexus of Naperville

I had an excellent car buying experience at Lexus of Naperville. From the moment I walked into the dealership until I took delivery of the vehicle the entire staff worked together to make the car buying Naperville. From the moment I walked into the dealership until I took delivery of the vehicle the entire staff worked together to make the car buying process pleasant and stress free. My sales rep was Monse Rocha. She was responsive, professional and a pleasure to work with. She patiently answered my questions about the vehicle and worked on my behalf to communicate effectively with the sales manager. I highly recommend working with Monse. She has thorough knowledge of the Lexus vehicles, meets the needs of her clients, and has a pleasant demeanor that takes the stress out of the car buying experience. Five stars! More

Sal communicated well, listened, was knowledgeable, and low pressure. Went over all features before I left with the car. Would recommend this dealership and Sal. low pressure. Went over all features before I left with the car. Would recommend this dealership and Sal. More

Sal was very professional and knowledgeable. He made the process smooth and low stress and explained the car and purchasing process clearly. He allowed me to test drive the vehicle thoroughly He made the process smooth and low stress and explained the car and purchasing process clearly. He allowed me to test drive the vehicle thoroughly and made several accommodations to fit my needs. Michael was also very personable and professional. The dealership matches what you would expect of a high end auto dealership. Highly recommend! I would do business with them again. More

Things went smoothly. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great. More

Oscar has been very friendly and helpful from the very first day we met. Best thing I liked about him was he did not try to convince or push us hard to decide, maybe that was my deciding factor. I wish hi first day we met. Best thing I liked about him was he did not try to convince or push us hard to decide, maybe that was my deciding factor. I wish him luck in all his endeavors. More

The process was easy and I received a really good deal. My salesperson was thorough in explaining how the vehicle worked My salesperson was thorough in explaining how the vehicle worked More

Very friendly and helpful staff. After several trips to the other Lexus dealerships, I’m most satisfied with Lexus of Naperville. Oscar, who helped me with my purchase was extremely After several trips to the other Lexus dealerships, I’m most satisfied with Lexus of Naperville. Oscar, who helped me with my purchase was extremely kind and informative. I would definitely do business with them again. More

Monse was knowledgeable and patient. She answered all our questions and gave good options. I wasn’t impressed by the finance guy hard selling the maintenance options. Had he come earlier She answered all our questions and gave good options. I wasn’t impressed by the finance guy hard selling the maintenance options. Had he come earlier in the sale I would have left without buying More

I got the best rep! Robert was so attentive and responsive. Made my transaction so smooth and fast. He was NOT pushy at all, understood what I needed. I was not too happ Robert was so attentive and responsive. Made my transaction so smooth and fast. He was NOT pushy at all, understood what I needed. I was not too happy with the Lexus I used to go to but now I have a go-to Lexus guy for my personal and company needs! More

My experience was very good. Everyone was very accommodating. I had to return for service and Jesse came to check on how things were going. Appreciated the follow through. Everyone was very accommodating. I had to return for service and Jesse came to check on how things were going. Appreciated the follow through. More