Lexus of Naperville

I have purchased 2 used cars from Dan Foster at Lexus of I have purchased 2 used cars from Dan Foster at Lexus of Naperville. I have been VERY pleased with my experience with the dealership and plan to pu I have purchased 2 used cars from Dan Foster at Lexus of Naperville. I have been VERY pleased with my experience with the dealership and plan to purchase from them exclusively. Here's what you can expect from this Dealership: 1) Fair Pricing on vehicles 2) Great Staff - From the top to bottom, all employess will treat you with respect and courtesy. In other words, they treat you like a King. 3) Free Car washes - A huge benefit if you take advantage of it. 4) New loaner cars for service greater than basic oil Change. 5) Free WI-Fi and full complement of Starbucks, snacks, water, etc. provided during your visit. Expect to pay roughly $80 for an Oil Change, $130 for 5K Service, and $600 for the 15K service. I will leave that up to you if you feel that is expensive but is comarable or better to what other luxury dealers charge. I recomend this dealership to anyone. More

They made sure that I was satisfied with my used car. My car needed some repairs and they did not hesitate to take it back and fix it. They did this twice. They were so easy do deal with. I would recommend car needed some repairs and they did not hesitate to take it back and fix it. They did this twice. They were so easy do deal with. I would recommend them to all. They are totally the best dealer. More

I am very happy to be able to write this review. I had purchased a van at your dealership awhile back and had my wife with me as well as our 2 children and we immediatly felt very comfortable coming into purchased a van at your dealership awhile back and had my wife with me as well as our 2 children and we immediatly felt very comfortable coming into your dealership, you have a wonderful playroom for the children as well as snacks and drinks so they really couldn't ask for anything or be bored while we had time to conduct business. The salesman was Daniel Foster.He is very proffesional and makes you feel confident that you chose the right dealer to do business with and we would highly reccomend your dealership as well as your salesman, Mr. Foster More

My wife and I dealt with more employees of this dealership then Dan Foster. We met Dan's manager and financial manager. They are the easiest people to talk to, and to deal with. They never talk dow dealership then Dan Foster. We met Dan's manager and financial manager. They are the easiest people to talk to, and to deal with. They never talk down to us as it happened in other dealerships. We had the best car buying experience at Lexus of Naperville. This is a 9th car in our household that we bought from a dealer. The car was delivered to us clean, Dan walked over features and options of the car before we took it home. We noticed a small defect in the car in a few days after we bought it, and Lexus of Naperville took care of the problem with no cost to us; others would have said that we did it after the car was picked up. More

Experience was very good. We are very satsified with this purchase.Would definatly look to purchase from Mr. Foster again in the future as he is very professional. The dealship is very neat and clean and we purchase.Would definatly look to purchase from Mr. Foster again in the future as he is very professional. The dealship is very neat and clean and we love the fact that it has a play area for the children to keep them occupied. We really felt comfortable unlike when you go to other dealerships and they are always trying to push you to make a decision immediatly. We also love the fact that we can take the van in any time for a free car wash, what a deal! Would highly recomend this dealership as well as your salesman. More

Dan Foster is very nice, patient, and easy to deal with. He's very knowledgeable about your products. He gives great customer service. I have referred friends to your dealership and they bought cars from th He's very knowledgeable about your products. He gives great customer service. I have referred friends to your dealership and they bought cars from there.I have bought many cars and Dan is the salesman I trust the most.Thank you, Steven Quinn. More

When we purchased our vehicle we were partly sold on the service package where they send someone out to pickup your vehicle, service it and return it. One year later they have changed their policy without service package where they send someone out to pickup your vehicle, service it and return it. One year later they have changed their policy without any notice to customers but they are sorry and when can we schedule you to bring in your vehicle and sit and wait in our waiting room. Another thing they promised was unlimited car washes with vacumming and waxing. Well in one year they have done this service one time - every other time they have had an excuse. Seems they will tell you anyting to get your sale but we won't be repeat customers due to the service changes! Nobody likes being lied to!!! More

I arrived at Lexus of Naperville on the first day of this month. I was greeted very warmly by a salesman named Ed Arnett. Having always been a BMW driver I was blown away by the difference in the way I was month. I was greeted very warmly by a salesman named Ed Arnett. Having always been a BMW driver I was blown away by the difference in the way I was treated by this Lexus store. Bill Jacobs BMW treats you like you need them as opposed to trying to make you feel like a valued customer. Anyways, back to my experience with Lexus. Ed took the time to show me many vehicles and between test drives he introduced me to his sales manager Patrick McLees who made me feel at home and really made me feel like they wanted to earn my business. By the end of the day I drove home in my brand new Pebble Beach Edition RX in Truffle Micha which is absolutely stunning and the quality is truly outstanding. I highly recommend this dealer and Patrick and Ed will take care of you and make you feel as you should purchasing a world class vehicle. More

When my friend and I arrived at the Lexus of Naperville dealership, we were approached by Larry Alexander. Mr. Alexander was very friendly, informative, honest and patient. Before taking the vehicle on a dealership, we were approached by Larry Alexander. Mr. Alexander was very friendly, informative, honest and patient. Before taking the vehicle on a test drive, Mr. Alexander went over the features with me and made sure I understood them and was comfortable. After the test drive, I was very interested in purchasing the vehicle. My overall experience was very pleasant, enjoyable and smooth. Throughout the entire process, I never felt pressured, stressed, or taken advantage of; and the Naperville team seemed to be genuinely happy for me. Although Naperville is a long distance from where I live, the outstanding staff and customer service made it worth the drive. I will highly recommend Lexus of Naperville to anyone I know who is interested in buying a Lexus vehicle. More

Top notch from the top to the bottom. Nick Gerlak my salesman is truly outstanding. Thank you. salesman is truly outstanding. Thank you. More