Lexus of Naperville

This is the second Lexus I have purchased from Hani and I will keep coming back to him in the future. I wanted to upgrade from my current Lexus and I told Hani exactly what I was looking for. It took about will keep coming back to him in the future. I wanted to upgrade from my current Lexus and I told Hani exactly what I was looking for. It took about 90 days but as soon as a car arrived with everything I wanted Hani called me and the deal was done that day. Hani does an excellent job! More

I just leased an ES350. Thanks to Ovid, it was the best dealership experience I have ever had. He was extemely informative and patient as we went through options, colors, etc. He was not pushy, and let us dealership experience I have ever had. He was extemely informative and patient as we went through options, colors, etc. He was not pushy, and let us take our time throughout the entire process. Once we selected a vehicle, he not only made sure that the paperwork was accurately processed, but he made sure that the vehicle was spotless when I picked it up. He took all the time that was necessary to ensure that I understood how the vehicle operated, and even programmed the bluetooth for my phone! I've already recommended Ovid to another colleague, who was also treated to the same level of service. I can't say enough about the great service that Ovid provided, and would clearly recommended him to anyone who is interested in a Lexus. More

WE WERE SATISFIED IN EVERY WAY. CONSIDERING WE WERE JUST LOOKING AND NOT GOING TO BUY AT THIS TIME! DAN DID A GREAT JOB GETTING THE DEAL DONE IN EVEN THOUGH HE HAD TO STAY LATE ON A SATURDAY! THIS IS ALSO M LOOKING AND NOT GOING TO BUY AT THIS TIME! DAN DID A GREAT JOB GETTING THE DEAL DONE IN EVEN THOUGH HE HAD TO STAY LATE ON A SATURDAY! THIS IS ALSO MY SECOND VEHICLE PURCHASED AT THE DEALERSHIP. More

I found the car I was looking for via internet . . . drove to Lexus of Naperville, the vehicle was in great condition, and Hani Dolat was very helpful in the process of obtaining the car. The whole sit drove to Lexus of Naperville, the vehicle was in great condition, and Hani Dolat was very helpful in the process of obtaining the car. The whole situation at Lexus of Naperville, including Mr. Dolat, was effortless, friendly, efficient. I will definitely recommend Mr. Dolat and the agency! H. Theodore More

Sales experience was good. The dealership made you feel comfortable. After purchasing the car they had a person spend close to an hour going over everything about the car so I would understand how it ope comfortable. After purchasing the car they had a person spend close to an hour going over everything about the car so I would understand how it operates. The car I purchased was delivered to my house and they could not have sent two more professional / friendly guys to deliver it. More

My husband and I came in fairly late at night and were greeted by Dan. We told him what we were considering and he did a great job of helping us narrow down the selections to the one that we wound up pur greeted by Dan. We told him what we were considering and he did a great job of helping us narrow down the selections to the one that we wound up purchasing. Even at the end of the evening, he was enthusiastic and a pleasure to do business with. Because it was late at night and dark by the time we were through purchasing our vehicle, he encouraged me to return the following day so they could inspect the vehicle more thoroughly. I came back and they made sure that I drove out in a vehicle that was, if possible, in better shape than I had it the night before. If anybody is in the market for a used Lexus, I would certainly refer them to Dan Foster and Lexus of Naperville. More

My name is Yogesh Patel. Me and my famiy had visted the dealear in september 2010 for buying the lexus ES350. We had some bad experience earliear in the day from other car dealer, but this visit made our d dealear in september 2010 for buying the lexus ES350. We had some bad experience earliear in the day from other car dealer, but this visit made our day. Israel shown us the car and taken us to nice testing drive place where we could test the car in all extreme condition which was really good. He was very humble and nice in his approach which made us forget out earliear bad experience. We liked the car but still want to think about it. Again after few weeks we visited the place to do the final test drive and we really liked the car and on the same day we had the deal. He has taken good care of us and guided us for every details. We really like the place and experience was good. More

Hani made me want to buy my SUV, he gave sound, honest advise. I felt extremely comfortable in purchasing my vehicle from Lexus of Naperville. I've purchased cars in the past and have alway felt rush not advise. I felt extremely comfortable in purchasing my vehicle from Lexus of Naperville. I've purchased cars in the past and have alway felt rush not with Hani, he's the best car dealer ever, btw I love my SUV. I feel that Hani will change the preception of how car dealers are, in the past people would hate going to a dealership because they knew that they would be suckered into a bad deal, Hani proved that there are good car dealers out there, I'm glad he worked with me, I plan to tell everyone I know about the dealership in Naperville and Hani. More

Just bought a Certified Used Lexus from Lexus of Naperville. I was looking for a used Lexus but something with very low miles. I had a few options on purchases. Buy from an auction , buy from a smal Naperville. I was looking for a used Lexus but something with very low miles. I had a few options on purchases. Buy from an auction , buy from a small used car dealer and buy from a reputed Lexus dealer. I tried all of them. I tried to buy the car from an auction. Thinking it would be cheap and I would get a good car I decided that route. Not so lucky. Good thing I did not get it through that route. Overall it would have turned out to be more expensive with all the work that I would have to do on the car. Then I went to a small car dealer looking at the sweet price on the web. I could literally see paint on the front lights. Some residues from the paint that they might have done in making that car look like new. Even my daughter who is 6 could tell that. Walked out. So the wife suggested we stop by Lexus of Naperville. I was hesitant thinking they will have cars with high prices and overall would not fit in my budget. I also had researched online. But the wife insisted. We drove in to be greeted by one of the Sales staff. Nick Gerlak. He asked us what we were looking for and I gave him my specs and within seconds he started us showing what he had for our budget and miles. We test drove a couple. With no pressure he also explained us the benefits of getting a certified car versus anything from the streets which absolutely made sense for a long term user. We liked a golden car and he promised to work with us on that car. It was getting dark and I did not want to buy a car in the night hours. We promised to come back next day. We did. AND the car we liked in the evening was sold by the time we got there next morning. All that happens happens for the good. My wife had a crush for one of the other colors and we let Nick know that. We test drove it and liked it. Now comes the worst part of what people have to face at a dealers. But mine went smooth. Couple things helped my self and the sales person. I told him what my budget was. I also told him what my bank had approved for my loan and at what rate and what would be monthly payment and what down payment was I going to put down. My hats off to him and the finance manager. They managed to make the deal happen. I got a certified car with 100K warranty with only a few dollars more on my monthly payment. I got a great rate of interest. I take the car home and next day drive it to work only to find out the music from the mp3 jack was not that great. My Iphone played fine otherwise. I emailed Nick. Within five minutes he wrote back to me to stop in next day and promised to take a look only to find out the next day that it was my cable that was at fault:-) Two more days go by and I suddenly noticed that the passenger side light bulb was not working. I took a picture right then and emailed it to Nick. I also called him. He was very gracious to help and told me to bring in the car next morning. I did it the next evening. Nick was off and I told of my problem at the service desk. With smiles they took the car in and 10 minutes latter came back saying I was all set. Replaced the front HID bulb for no cost. Now this is what I call service. If I had gotten a car from any body else I would be missing on all of these services and every time something like this happened I would have to choke out more money and time. So folks if you read this remember we pay a little bit more but that is for quality and service. My investment is definitely worth it. Lexus ES350 is a great car. I get about 29 mile driving half freeway and half city. Feels so good to drive it. More

I would highly recomend Lexus of Naperville to anyone looking for a New or Used Lexus. Their friendly staff along with a helpful service department makes the purchase and upkeep of your car very enjoyabl looking for a New or Used Lexus. Their friendly staff along with a helpful service department makes the purchase and upkeep of your car very enjoyable. My specific experience was with Hani Dolat in the use car department. He was very energentic and not pushy like a lot of car sales men. He spent time asking me what I was looking for in my car and was very helpful. This is the type of dealership you keep coming back to. More