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Lexus of Naperville

Naperville, IL

4.8
1,202 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,202 reviews

March 14, 2024

We had a great experience at this dealership. Our salesperson, Tiffany went over and above for us! She wasn’t overbearing or pushy. We shopped around but ended purchasing a car here. More

by Lorilynnk82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vestuto, Anthony Longino
March 13, 2024

It was a pleasure to work with Monse as my sales representative. She was very professional and caring during the purchase of my new vehicle. She also was very informative while training me on my More

by sandbox1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

We had a great experience working with Monse and Lexus of Naperville. We’ve looked a long time for a reliable used car. We hadn’t felt comfortable purchasing until we connected with this dealership and this More

by amadsen5
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Guzman
March 12, 2024

I had a great experience, from shopping to purchase. Tiffany was very kind and helpful during the whole process. She worked with me to get exactly what I needed. I would definitely shop here again! More

by Ericbieger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

My experience with Tiffany the auto specialist at Lexus of Naperville was the best it’s ever been.. More

by Art_brew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Humberstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Sal was amazing in the process. He is very knowledgeable about the car, lexus service and the specific model. Sal took his time, and really made us feel special. We will be going b More

by KENDRACALLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

The dealership staff was: outstanding throughout the vehicle purchase. Our first exploratory visit went very smoothly without any pressure. Both, Mr. AP Yagnik and Ms. Monse Rocha were keen listntner a More

by alkasood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

I dread the process of buying a car. But Monse made the experience pleasant and informative. Very helpful and knowledgeable. Even after the sale, her attention was most helpful. More

by luckylafortune
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Lexus of Naperville has EXCEEDED our expectations of Quality, Customer Service and Care! My husband and I had an issue when we purchased our new 2024 Lexus ES and the Management team listened and respo More

by Darryl and Kelli Hood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Our best auto buying experience. No pressure sale, knowledgeable sales person. Was a pleasant experience overall. More

by ellenlafortune
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Monse Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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