
Lexus of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
Excellent, friendly dealership. We've purchased our second Lexus from this dealership. Sal has been our sales person in both of our purchases. He is a very professional, knowledgeable, and down to ear second Lexus from this dealership. Sal has been our sales person in both of our purchases. He is a very professional, knowledgeable, and down to earth. Not pushy like your typical car sales person. Lexus of Naperville is highly recommended. More
A friend brought me to Dan. He was very receptive to my needs and very straightforward....made me feel very relaxed in what could have been an uncomfortable setting for me!! GO DAN AND BILL!!! Bill staye needs and very straightforward....made me feel very relaxed in what could have been an uncomfortable setting for me!! GO DAN AND BILL!!! Bill stayed on task about the little "extras" and didn't push.....tho we DID laugh about it a little. I would definitely deal with them again....Thanks to all of you!! More
Excellent experience! Hani is the best salesman. I can't say enough good things about this dealership and the people there. Everything on mt beautiful car was shown and demonstrated to me. I would hi can't say enough good things about this dealership and the people there. Everything on mt beautiful car was shown and demonstrated to me. I would highly recommend them and I will definately go back there again when I need a new car. More
My Review of Lexus of Naperville: Recently I purchased My Review of Lexus of Naperville: Recently I purchased a new Rx Lexus from Lexus of Naperville. Having not purchased a car since year 2000 I was ve My Review of Lexus of Naperville: Recently I purchased a new Rx Lexus from Lexus of Naperville. Having not purchased a car since year 2000 I was very apprehensive and not looking forward to the experience of dealing with the salesperson/dealership. From the moment we entered we were greeted by a very courteous, professional and knowledgable staff. My Salesperson Dan Munoz III and his Sales Manager Tony Stewart were absolutely fantastic in helping us in our purchase. Prior to Naperville, we visited Lexus of Orland and Macgrath Lexus of Westmont. At McGrath we were treated poorly,felt as if we were insignificant, financially had no business there and there was no room for negotiation. Once we selected the vehicle we wanted Dan and Tony went out of their way to assist us with finding the exact color, model and amenities. Although the car was found at McGrath in Westmont they were most uncooperative with our dealership. Our dealer Lexus of Naperville had to arrange to have one shipped from out of state. Any charges this may have incurred they absorbed it and it was not passed on to me the consumer which I do appreciate. I highly recommend and applaud Lexus of Naperville for their phenomenal performance and perserverance. They went out of their way to make sure I got what I wanted. I highly recommend these gentlemen and this dealership. They absolutely did their best to work with me the consumer. In addition, I will refer my friends co-workers and others contemplating purchasing a car to this dealership. More
Hani was by far the friendliest and most respectful sales person I have purchased a car from. The buying process here is not too different from what I encountered elsewhere, but the personality and attitude person I have purchased a car from. The buying process here is not too different from what I encountered elsewhere, but the personality and attitude is much better then the average dealer. I would recommend stopping in to see Hani before making a decision on any purchase. More
We recently purchased our used SUV from Lexus of Napervile. Hani Dolat was our sales representative and was extremely professional,knowledgeable and made the buying process quick and effortless. He Napervile. Hani Dolat was our sales representative and was extremely professional,knowledgeable and made the buying process quick and effortless. He understands the people side of car buying and did an outstanding job putting it all together. The entire sales team - including the Sales manager - Service Manager - Finance Manager - Body Shop Manager went the extra mile with positive can do attitudes to make the sale work for both parties. This is our second purchase from Lexus of Naperville. The friendly and professional attitude is reflected in all the employees including the personnel checking the car in for regular service and car washes. The car wash employees are the best in the business. All the employees of this dealership- who I have had contact with- make you want to keep doing business with them. They are an upbeat organization who seem to appreciate your business. More
Just purchased a vechile from this dealership. Our salesperson was Dan Foster. We saw some cars that we were interested in online so we went there "just to look". Our initial apprehension with purch salesperson was Dan Foster. We saw some cars that we were interested in online so we went there "just to look". Our initial apprehension with purchasing a vechile from this dealership was the distance from our home in Schaumburg. We did visit the Lexus dealership in Schaumburg and in our opinion it does not compare with the dealership in Naperville. Our concerns about the distance were addressed and we were extremely impressed by the staff and facility. Dan was great to deal with. We felt no pressure to buy the vechile and it was apparent that he had a lot of confidence in his product so there was no need to do the "hard sell". Buying this vechile was a phenomenal experience; even the finance person (I can't recall his name) was wonderful. He took the time to thoroughly answer all our questions and we never felt rushed even though it was after closing time on a Friday night. More
We have purchased three cars, including two Lexuses,from Lexus of Naperville. Larry Alexander sold us both of the Lexuses. He's genuinely friendly, highly knowledgable about his product, and works hard to a Lexus of Naperville. Larry Alexander sold us both of the Lexuses. He's genuinely friendly, highly knowledgable about his product, and works hard to achieve the right fit for his customers. Once we told him what we were looking for he spent a significant amount of time advising us and trying to put us together with a car that met our driving and financial needs. The dealership is always clean, the employees are very attentive and there is never a hint of that "I'm being stalked" feeling that we've all encountered at some car dealerships. Highly recommended in all respects. We'll be back in a couple of years. More
I HAD A GREAT OVERALL EXPERIENCE AT THIS DEALERSHIP. MY SALES PERSON, ISRAEL WAS PHENOMENAL. THE WHOLE PROCESS WAS VERY SHORT AND TO THE POINT. I WILL DEFINITELY RETURN TO ISRAEL WHEN I PURCHASE ANOTHER C SALES PERSON, ISRAEL WAS PHENOMENAL. THE WHOLE PROCESS WAS VERY SHORT AND TO THE POINT. I WILL DEFINITELY RETURN TO ISRAEL WHEN I PURCHASE ANOTHER CAR. I WILL ALSO REFER MY FRIENDS TO ISRAEL IN THE FUTURE. HE WAS VERY FRIENDLY,KNOWLEDGEABLE AND EFFICIENT. THE ONLY QUESTIONABLE EXPERIENCE WHEN I PURCHASED MY VEHICLE WAS TRYING TO FIND OUT PRICES, AND FINANCE RATES, JUST AS IT ALWAYS IS WHEN PURCHASING A CAR. More
From the moment I walked through the doors at the dealership, I was greeted by a friendly and smiling staff. My salesperson, Mohammad Naim, was most professional, courteous, knowledgeable and extreme dealership, I was greeted by a friendly and smiling staff. My salesperson, Mohammad Naim, was most professional, courteous, knowledgeable and extremely helpful in making my purchase. Mr. Naim certainly helped to make my buying experience fun and one without 'buyer's remorse'. The dealership's facilities were very well kept, attractive and exuded a level of opulence, which I would have expected from a Lexus Dealer. Overall, my experience with Lexus of Naperville was very satisfying and I would certainly recommend Mr.Naim and your dealership to any of my family and friends. Marta Bocska Plainfield,IL More