Lexus of Naperville

I visited Lexus of Naperville on my lunch break. I was interested in buying a new ES350 with Grey Exterior and Black Interior. Upon entering the dealership, I was greeted by George DeVries with a very war interested in buying a new ES350 with Grey Exterior and Black Interior. Upon entering the dealership, I was greeted by George DeVries with a very warm smile and handshake. Never having met George before, he treated me like we've known each other for years. It literally took 10 minutes from the time I walked in the door for George to pull up a car that fit the bill and have it ready for my test drive. I test drove the car for about 15 minutes, spoke to George about the price for another 5 minutes, and it took another 15 minutes for George to get my used car appraised and an offer made. Although I did not buy the car as of yet, I have never been treated by a car salesman with such class, professionalism and a caring attitude. In summary, it took me 45 minutes from beginning to end (without calling ahead and getting the car ready, or letting anyone know I was on my lunch break, mind you) to test drive a new car, get my car appraised, and have pricing information communicated. Absolutely Incredible! More

Me and my husband went to this dealership to buy a new RX 350. We dealt with Mohammad who was WONDERFUL! He was so informative and low pressure. He helped us make the right decision for what we needed. Every 350. We dealt with Mohammad who was WONDERFUL! He was so informative and low pressure. He helped us make the right decision for what we needed. Everyone in the dealership seemed really nice and the Service Department is beautiful. They have a free car wash for customers every day!!! We would recommend all of our friends and family to go there. More

From the time I entered the car dealer, the salesman (Dan Foster) until I rode I with my new car, the service was great. I have never had such a hassle free experience buying a car. Dan was nice, straight fo Foster) until I rode I with my new car, the service was great. I have never had such a hassle free experience buying a car. Dan was nice, straight forward, answered all the questions I had, even ones I didn't know I had. It was the most pleasant experience I have ever had, buying a car. From the salesperson to the Finance Manager Bruce Johnson, I would recommend Lexus of Naperville to everyone. Their level of professional service is top notch. Yea they sell luxury cars, but they also sell luxury services. Kudos to Lexus of Naperville! I am a HAPPY customer :) ~Angela~ More

I have bought three vehicles from the Dan Wolf group (Toyota and Lexus) and I have been extremely pleased. My most recent rurchase was a Lexus CPO RX350. Excellent car in excellent condition. How can (Toyota and Lexus) and I have been extremely pleased. My most recent rurchase was a Lexus CPO RX350. Excellent car in excellent condition. How can you go wrong? The sales process was very simple and painless. Hani and Brad (along with sales management) were very professional and knowledgeable. I can be very demanding so I think that is high praise indeed. Don't even get me started on how great the service department has been over the years. In particular Debbie Erlinger the service manager is the best i have ever dealt with and the main reason I buy from Lexus of Naperville. Anyb ody can have a car for sale but the service experience is where the real ownership experience begins and ends. I highly recommend this dealership for sales and service (Lexus or not) and I will definitely be buying my next car from them. More

Excellent, friendly dealership. We've purchased our second Lexus from this dealership. Sal has been our sales person in both of our purchases. He is a very professional, knowledgeable, and down to ear second Lexus from this dealership. Sal has been our sales person in both of our purchases. He is a very professional, knowledgeable, and down to earth. Not pushy like your typical car sales person. Lexus of Naperville is highly recommended. More

A friend brought me to Dan. He was very receptive to my needs and very straightforward....made me feel very relaxed in what could have been an uncomfortable setting for me!! GO DAN AND BILL!!! Bill staye needs and very straightforward....made me feel very relaxed in what could have been an uncomfortable setting for me!! GO DAN AND BILL!!! Bill stayed on task about the little "extras" and didn't push.....tho we DID laugh about it a little. I would definitely deal with them again....Thanks to all of you!! More

Excellent experience! Hani is the best salesman. I can't say enough good things about this dealership and the people there. Everything on mt beautiful car was shown and demonstrated to me. I would hi can't say enough good things about this dealership and the people there. Everything on mt beautiful car was shown and demonstrated to me. I would highly recommend them and I will definately go back there again when I need a new car. More

My Review of Lexus of Naperville: Recently I purchased My Review of Lexus of Naperville: Recently I purchased a new Rx Lexus from Lexus of Naperville. Having not purchased a car since year 2000 I was ve My Review of Lexus of Naperville: Recently I purchased a new Rx Lexus from Lexus of Naperville. Having not purchased a car since year 2000 I was very apprehensive and not looking forward to the experience of dealing with the salesperson/dealership. From the moment we entered we were greeted by a very courteous, professional and knowledgable staff. My Salesperson Dan Munoz III and his Sales Manager Tony Stewart were absolutely fantastic in helping us in our purchase. Prior to Naperville, we visited Lexus of Orland and Macgrath Lexus of Westmont. At McGrath we were treated poorly,felt as if we were insignificant, financially had no business there and there was no room for negotiation. Once we selected the vehicle we wanted Dan and Tony went out of their way to assist us with finding the exact color, model and amenities. Although the car was found at McGrath in Westmont they were most uncooperative with our dealership. Our dealer Lexus of Naperville had to arrange to have one shipped from out of state. Any charges this may have incurred they absorbed it and it was not passed on to me the consumer which I do appreciate. I highly recommend and applaud Lexus of Naperville for their phenomenal performance and perserverance. They went out of their way to make sure I got what I wanted. I highly recommend these gentlemen and this dealership. They absolutely did their best to work with me the consumer. In addition, I will refer my friends co-workers and others contemplating purchasing a car to this dealership. More

Hani was by far the friendliest and most respectful sales person I have purchased a car from. The buying process here is not too different from what I encountered elsewhere, but the personality and attitude person I have purchased a car from. The buying process here is not too different from what I encountered elsewhere, but the personality and attitude is much better then the average dealer. I would recommend stopping in to see Hani before making a decision on any purchase. More

We recently purchased our used SUV from Lexus of Napervile. Hani Dolat was our sales representative and was extremely professional,knowledgeable and made the buying process quick and effortless. He Napervile. Hani Dolat was our sales representative and was extremely professional,knowledgeable and made the buying process quick and effortless. He understands the people side of car buying and did an outstanding job putting it all together. The entire sales team - including the Sales manager - Service Manager - Finance Manager - Body Shop Manager went the extra mile with positive can do attitudes to make the sale work for both parties. This is our second purchase from Lexus of Naperville. The friendly and professional attitude is reflected in all the employees including the personnel checking the car in for regular service and car washes. The car wash employees are the best in the business. All the employees of this dealership- who I have had contact with- make you want to keep doing business with them. They are an upbeat organization who seem to appreciate your business. More