Lexus of Naperville

Both salesmen were knowledgeable, friendly, and extremely helpful. I never felt hurried or rushed, as each took the time to answer all my questions. Dan went out of his way to find the exact car I was look helpful. I never felt hurried or rushed, as each took the time to answer all my questions. Dan went out of his way to find the exact car I was looking for and I appreciate that very much. I had been to another Lexus dealership whose salesman was not willing to do that. In the end, I feel that I got the best possible deal on my new Lexus, and I am very happy. I would definitely recommend Naperville Lexus to anyone. More

I was referred to Dan Foster by my new boss, Mike McDonnell. Dan did a great job from start to finish, as did the other employees. Jeff went over the car with me perfectly, and the finance manager di McDonnell. Dan did a great job from start to finish, as did the other employees. Jeff went over the car with me perfectly, and the finance manager did a great job as well. I found a car I liked, and Dan got the deal done for me quickly, no BS. I love my car. More

Dan was very helpful in explaining all the features of the car and following up with setting up bluetooth after the fact and ordering a part and making sure I received it. Both Dan and another representa the car and following up with setting up bluetooth after the fact and ordering a part and making sure I received it. Both Dan and another representative of Lexus of Naperville stayed after hours to make sure I was satisfied with my purchase. More

WE WALKED IN ON A VERY BUSY SATURDAY. I APPRECIATED THAT HANI HAD ALOT OF TASKS GOING AT ONCE, AND THE DEALERSHIP WAS JUMPING THAT DAY. THIS IS THE 5TH LEXUS SO OUR LOYALTY IS APPARENT. HANI IS ALWAYS VER HANI HAD ALOT OF TASKS GOING AT ONCE, AND THE DEALERSHIP WAS JUMPING THAT DAY. THIS IS THE 5TH LEXUS SO OUR LOYALTY IS APPARENT. HANI IS ALWAYS VERY PLEASANT TO DEAL WITH. HE'S AN AMAZING MULTI TASKER AND NEVER SEEMS STRESSED OVER IT! BILL K. SPENT SOME TIME WITH US AS WELL AND IT'S ALWAYS GREAT TO DEAL WITH HIM AS WELL. EVERYONE MADE IT VERY EASY FOR US, EVEN ON A REALLY BUSY SATURDAY. WE LOVE THE CUSTOMER SERVICE, THE WAITING ROOM, THE ATMOSPHERE AND THE LOANER CARS. IT'S ALWAYS WARM AND FRIENDLY. WE WOULD RECOMMEND THIS DEALERSHIP ANYONE LOOKING FOR A LEXUS. More

This is the second car that we have purchased from this dealer. Both times, Nick facilitated our purchase and is extremely knowledgable of the product he is selling. Thank you, Nick, for making the car b dealer. Both times, Nick facilitated our purchase and is extremely knowledgable of the product he is selling. Thank you, Nick, for making the car buying experience enjoyable and also for going seemingly "above and beyond" in so many ways - including assisting in the return the rental car off-site - and to Lexus of Naperville for what we are sure will be a continued high quality service to the vehicle in the future. Bob and Deanna Cates More

THE FACT THAT I HAVE BEEN A LEXUS OF NAPERVILLE CUSTOMER SINCE 1990 WHEN THEY SHARED A BUILDING WITH TOYOTA, IS ITS OWN RECOMMENDATION. NOW, HAVING JUST PURCHASED MY 4TH LEXUS, MY EXPERIENCE IS AS PLEASSANT SINCE 1990 WHEN THEY SHARED A BUILDING WITH TOYOTA, IS ITS OWN RECOMMENDATION. NOW, HAVING JUST PURCHASED MY 4TH LEXUS, MY EXPERIENCE IS AS PLEASSANT AS IT WAS THE FIRST TIME I STEPPED INTO THE DEALRSHIP. MY SALESMAN, HANI DOLAT, WAS PROFESSIONAL, ATTENTIVE AND VERY KNOWLEDGEABLE ABOUT HIS PRODUCT. OH, AND I'M SURE MY NEXT CAR WILL BE ANOTHER LEXUS !! More

My husband and I were very pleased with Nick Gerlak and the dealership. Nick came to our house to pick me up so that we could complete the sale of our vehicle. Very friendly, personable. Pleasantly surp the dealership. Nick came to our house to pick me up so that we could complete the sale of our vehicle. Very friendly, personable. Pleasantly surprised to learn that even though we were buying a used Jeep we would be treated as a Lexus customer. I would highly recommend Nick and this dealership to friends and family. More

Our first experience several years ago was great! We dealt with Larry and Dan. Larry went out of his way to be sure I got the right car even though it meant I spent about $8000 less. He took into accou dealt with Larry and Dan. Larry went out of his way to be sure I got the right car even though it meant I spent about $8000 less. He took into account that I had 3 kids in college & suggested I by a less expensive car. Who does that? Dan assisted me in buying the car and provided fantastic service in everyway. I have been 100% satisfied with that my purchase. When it needed a few repairs the service experience was exceptional. Of course!! Our 22 yr old daughter has been looking for a car on craigslist for several weeks. She and my husband have avoided any cars listed by dealers because od the common distrust of " sales people". I knew she had her heart set on a jeep so I hadn't thought to check w/my favorite Lexus dealer. Tonight I looked on the website and behold there was a used jeep at Lexus of Napervillle. Even though we stayed in a lower price range ( so that she could pay for this car herself) we experienced the same exceptional service from Dan and the rest of the staff. Evie just drove her newly purchased car home and is thrilled. We are fans for life and will absolutely be back. More

I purchased a used Toyota Highlander Sport from Lexus of Naperville. I felt it was a fair deal which included two vehicles I traded in. All of the people I met at this dealership were great to work with; Da Naperville. I felt it was a fair deal which included two vehicles I traded in. All of the people I met at this dealership were great to work with; Dan and Mo on the sales side, Bill in appraisal and Bruce in finance. I want to thank them all for a very pleasant experience. After selling for over 30 years I can tell you within fifteen minutes the attitude and posture of a company. The attitude of the employees of Lexus of Naperville was very positive. This is instituted by the 'MAN' in the corner office. So I would also like to thank him or her; that is where the 'buck' stops. I would definitely recommend this dealership to my friends and family. More

Paul Coco was kind enough to have Dan Foster work with me on my search. Dan asked all of the right clarifying questions, took ample time, showed me any car I was interested in and provided me with my best c on my search. Dan asked all of the right clarifying questions, took ample time, showed me any car I was interested in and provided me with my best car buying experience ever (have purchased about 10 cars over the years). After the sale, there was one outstanding item and Dan resolved that with a sense of urgency. Financing was somewhat of a challenge only because I had specific expectations that were very difficult (borderline unrealistic) to achieve. Bruce Johnson thoroughly impressed me with his ability to understand my needs and then crafting a plan that would work for all vested parties. They say word of mouth is the best form of advertising. Well, Lexus of Naperville has, by far, the best staff I have ever dealt with in my 30 + years of car buying. And candidly, I'm not the easiest person to win over. If you work with Dan and Bruce, you will not be disappointed. More