Lexus of Naperville

I had a long ride to this dealership, but I didn't regret it. The sales experience was wonderful, without any pressure, fast, and easy. And it was a pleasure to deal with Sal Lala. Very friendly, patient, an it. The sales experience was wonderful, without any pressure, fast, and easy. And it was a pleasure to deal with Sal Lala. Very friendly, patient, and knowledgeable person. I'm so happy about my purchase and would refer anyone to him. More

I recently purchased a new 2012 IS 250C for my wife; from the moment of initiating the search to the day of pickup the experience was outstanding. Bill and George were friendly, professional and took all th the moment of initiating the search to the day of pickup the experience was outstanding. Bill and George were friendly, professional and took all the time necessary to answer questions. They represent the dealership exceptionally well. I should point out, we also purchased an LS430 back in 2004. George was our sales person on that sale as well. Hence we have visited the dealership on many occasions over the past 7 years; regular maintenance, car washes, etc. We are proud Lexus owners and the Lexus of Naperville dealership are a big part of that; as well as Bill and George. BTW ... Bill in the Car Wash department is phenomenal too. More

When I arrived at the dealership, I was greeted in a very friendly and professional manner. From that moment on, there was never a sense of a "wheeling and dealing" shakedown that I had experienced at other friendly and professional manner. From that moment on, there was never a sense of a "wheeling and dealing" shakedown that I had experienced at other dealerships. I was always comfortable with no pressuring to purchase. Professional all the way. Price negotiation was very fair and transparent. Paperwork was fast but not rushed through. Test driving vehicles on their test track is an excellent feature at this dealership. Laura was great with all of my questions as well as with follow up after the sale. Easy to contact over the phone and quick response to messages. Great service, great price. More

After looking 3 wks for this vehicle on Auto Trader I finally found THE one @ Lexus of Naperville, which unfortunately is over 300 miles from my home. The salesman, Hani Dolat, was prompt in returning my finally found THE one @ Lexus of Naperville, which unfortunately is over 300 miles from my home. The salesman, Hani Dolat, was prompt in returning my call expressing interest in the vehicle and in the negotiation process. I flew up the next day to pick up the vehicle, was picked up at the airport by a nice gentleman named Jim, and was on the road headed home a few hours later. This is my second Lexus and I must commend the training by Anem on how to operate all the bells and whistles on the car! I could not be happier with the sales process, the dealership and with the vehicle!! I only wish I could continue to work with Lexus of Naperville in maintaining the vehicle! More

This was the best car buying experience ever! The entire process from receiving information, test driving, negotiating to signing was as smooth as silk. Hani was polite and professional in all aspects. My process from receiving information, test driving, negotiating to signing was as smooth as silk. Hani was polite and professional in all aspects. My questions were answered promptly and appropriately as well as my needs met for trade in value and financing. The ultimate plus was the process did not waste my time! The only disappointment is that this survey does not allow me to rate them a 10! More

We drove abt 175 miles to look at a vehicle at Lexus of Naperville We bought it. Dan Foster is a great person to work with.He worked hard to get a deal that we could agree on. WELL WORTH THE TRIP!!! Naperville We bought it. Dan Foster is a great person to work with.He worked hard to get a deal that we could agree on. WELL WORTH THE TRIP!!! More

Hani Dolat is a very professional salesperson. He made sure all of my concerns were addressed and spent extra time to make sure I knew how to operate all of the bells and whistles on my new car. Whenever sure all of my concerns were addressed and spent extra time to make sure I knew how to operate all of the bells and whistles on my new car. Whenever I go in for an oil change, the staff treats me so kindly, they really go out of their way to help. Hani will always walk over if he is there to check to see how things are going with my car. I would absolutely recommend Hani and Lexus of Naperville to anyone looking for a new or certified used Lexus. More

Tony worked with me continuously trying to get the suv I wanted in the price range I felt convertible paying, I think he was very patient and anxious to help me in any way he could. Sal Lala was also ver wanted in the price range I felt convertible paying, I think he was very patient and anxious to help me in any way he could. Sal Lala was also very helpful I never had to wait very long for service, he continue to ask if I wanted any refreshments or snacks, I just think that I was treated like I was someone very important and not like a customer. Thanks guys, More

My experience with Lexus/Naperville and particularly with Mohammad Naim was my best sales experience ever. Mohammad was very responsive to my questions and requests and quickly gained my trust. At no point Mohammad Naim was my best sales experience ever. Mohammad was very responsive to my questions and requests and quickly gained my trust. At no point during the experience did I feel uncomfortable or pressured. He is first class. I would definitely work with him again. More

First off, when you become a customer of this dealership, you are buying and working with a quality team of people. Last Saturday, I purchased my third used car from Dan Foster, Bill Borta, Paul Cocco, an you are buying and working with a quality team of people. Last Saturday, I purchased my third used car from Dan Foster, Bill Borta, Paul Cocco, and Bill Cranley and could not be happier. The process could not have gone more smoothly. Their pricing is always more than fair, and the service and treatment you receive is outstanding. If you are shopping for a car, I would highly recommend stopping by Lexus of Naperville first, you will not be disappointed. This dealership only carries quality used cars and is very trustworthy. But beyond that, Lexus, and more importantly, this dealership, stands by the products they sell. We worked with Cindi Wilson/Michael Perelli/Dan Petrey on a potentially expensive repair on our 2004 RX330. To our delight, the service department was able to work with us on the service and covered the repair free of charge. Try that on a 7 year old vehicle at a BMW/Mercedes/Cadillac dealership, it’ simply not going to happen. So in summary, you can buy with confidence from this dealer. I would not go anywhere else. More