Lexus of Naperville

I had a great new car buying experience at Lexus of Naperville. The entire staff was great, Especially my Sales person Sal Lala. I would recommend him to anyone interested in purchasing a new car. Naperville. The entire staff was great, Especially my Sales person Sal Lala. I would recommend him to anyone interested in purchasing a new car. More

Our experience with Lexus of Naperville was outstanding from the moment we walked through the front door. We were greeted and immediately assigned to Hani Dolat as potential customers. Hani was warm and from the moment we walked through the front door. We were greeted and immediately assigned to Hani Dolat as potential customers. Hani was warm and engaging from the start. He listened to our needs and asked the appropriate questions in order to find out exactly what we were looking for. He was professional and patient throughout our car buying process. When our kids were with us he was very engaging with them as well and they were both always eager to go and see Hani. The boys wanted us to buy a car from Hani from the start because he was so warm and kind to them. We provided Hani with a budget that I had to stay within. We gave him a very tight range. At first he was unable to fall within this range and we thought we might have to go to a different manufacturer. Hani did not give up. He managed to get the car I wanted at another location. He brought it to Lexus of Naperville and worked diligently with Bruce Johnson in order to get exactly where we needed to be. Even when I had given up hope on owning a Lexus, Hani did not quit. He managed to sell both my husband and I new Lexus vehicles and gain Lexus customers for life! He was an absolute delight and never gave up on trying to get us the deal we needed. Thank-you so much for all of your hard work Hani! We truly appreciate it! Also, a special thank-you to Anem for all her instruction on how to operate the new vehicles! In true Lexus fashion, Anem was also amazing! Thank-you all so much! More

I came to this dealer after being very dissatisfied with McGrath Lexus. Really can't understand how they got a 4.9 rating as they are really a 2 at best in my opinion and lots of other folks I have spoken w McGrath Lexus. Really can't understand how they got a 4.9 rating as they are really a 2 at best in my opinion and lots of other folks I have spoken with also thought they were bad. This dealer made it easy. Did what they said they would do and none of the smarmy car sales person BS. I would definitely reccomend them if they stand by their car as well as they acted when they sold it. Bill Kuniej is a really professional sales manager and Jeff the tech person who helps to explain the car functionality is quite good and very nice. Bottom line is that if you are a professional and want to deal with someone who is professional and normal, go get a car from Bill Kuniej. If you want a heavy breather, go somewhere else as some pushy sales person is easy to find. I will buy again from them (if they stand behind their car through the service process, etc). More

We just bought our 4th Lexus at Lexus of Naperville. We return each time because everyone we have encountered at the dealership is professional, friendly and dedicated to complete customer satisfaction. return each time because everyone we have encountered at the dealership is professional, friendly and dedicated to complete customer satisfaction. Each of our 4 purchases was with ‘our’ salesman, Rick VanPelt. Like his other repeat customers, we return to him because we get the car we want at a fair price. Rick is knowledgeable, professional, and concerned with our satisfaction. We would strongly recommend, Lexus of Naperville and Rick VanPelt. More

Dan Foster helped me surprise my wife with a new 2012 RX for her birthday and our wedding anniversary present. We felt like we were in a Lexus commercial with the big red bow on top of the car. Bill and D for her birthday and our wedding anniversary present. We felt like we were in a Lexus commercial with the big red bow on top of the car. Bill and Dan worked with me with my trade in and deal on the new Lexus and made it a smooth transaction. Thanks to Jeff Doladee with helping with the set up as well. Bill Cranley is also great to deal with in finance. I hope to be back to get my new GS soon as well! Lexus makes great vehicles and really lives up to it's name. Thank you! More

This is the third purchase of a Lexus through Lexus of Naperville but our first time with Dan. He was wonderful to us in purchasing our new Lexus. He was very fair with our purchase and our trade in. I Naperville but our first time with Dan. He was wonderful to us in purchasing our new Lexus. He was very fair with our purchase and our trade in. In fact he even sent us home with a loaner just like the one we were going to purchase so that we would have a good idea on how the car performed. I would definitely recommend Dan to anyone that wants a good and fair salesman to deal with. More

'Mo' was a great salesman to work with. Very patient, and worked hard to provide the best customer service. I would highly recommend both the dealership and the sales person again. worked hard to provide the best customer service. I would highly recommend both the dealership and the sales person again. More

Bill from finance is n awesome guy,very friendly: we love Sal Lala,he's very honest,humble;we were so happy with his service: Sal Lala,he's very honest,humble;we were so happy with his service: More

My salesperson was very professional, confident, and knowledgeable about the car. My experience with Naid was a very good one. I would definitely do business with him again. knowledgeable about the car. My experience with Naid was a very good one. I would definitely do business with him again. More

My experience with Lexus has always positive, but my last service experience was extraordinary. My IS had major engine problems, and I was just days out of my warranty. It was going to be a very expensive service experience was extraordinary. My IS had major engine problems, and I was just days out of my warranty. It was going to be a very expensive repair. Jason worked with us and corporate to remedy this issue. He was clearly customer-oriented and informative along the way. Jason called frequently and kept my husband and I updated. He and the Lexus Corporation stood behind the car. He and the Lexus Dealership/Corporation verified my trust in the brand. I will be buying a new car in the near future, and this experience cemented my loyalty to Lexus. Every organization should have knowledgeable service representative like Jason Muza. More