Lexus of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The reason for the great rating, in addition to the great RX350 we purchased was the service provided by our Sales Representative Sal Sala. sal was very helpful, courteous, and professional in determining o RX350 we purchased was the service provided by our Sales Representative Sal Sala. sal was very helpful, courteous, and professional in determining our needs, and exceeded our purchase expectations. Very helpful, and informative and made us feel our business was truly appreciated. I would definitely recommend Lexus of Naperville for your next purchase, and highly suggest asking for, and relying upon Sal Sala's help and expertise. Wendell, and Sue Leite More
Sal Lala is fantastic. He's genuinely a good guy who is clearly looking to make customer relationships for life. I HIGHLY recommend working with this fair and friendly salesman who cares. is clearly looking to make customer relationships for life. I HIGHLY recommend working with this fair and friendly salesman who cares. More
My experience was superb. They treated me and my grandson with great respect and care. I enjoyed working with them very much and would buy another car from them. I am sorry that they do not have a dealership with great respect and care. I enjoyed working with them very much and would buy another car from them. I am sorry that they do not have a dealership in Peoria! More
My husband and I were very pleased with the service that we received at Lexus of Naperville. From the moment that we walked in the door we were greeted with friendly smiles. Laura Krist is a great saleswo we received at Lexus of Naperville. From the moment that we walked in the door we were greeted with friendly smiles. Laura Krist is a great saleswoman who made our car buying experience stress-free and pleasant. She listened to what we wanted and showed us the many options that were available to us. At no time did we ever feel pressured by Laura. When asked questions, Laura almost always knew the answer and if she didn't she would ask someone who did know. I truly appreciate a salesperson who actually knows about the product that they are selling. I would highly recommend this dealership not only for their quality vehicles but for their friendly, knowledgeable, and professional staff. More
I worked with Dan Foster and Bruce Johnson on the purchase of a used vehicle. Low pressure, honest, and offered low pricing without that "dealership" feeling of getting "screwed" on our price. Dan wa purchase of a used vehicle. Low pressure, honest, and offered low pricing without that "dealership" feeling of getting "screwed" on our price. Dan was an absolute pleasure to work with. He even arranged a ride back to to the rental car place for mebecase my husband couldn't make it t at the last minute. Everyone at the dealership was nice, and of course everything was clean inside. We have usually bought all of our used cars from private sellers to avoid dealerships, but we would definitely do business with Lexus of Naperville again. I mainly worked with Dan, but if he is representative of all of the other salespeople, trust me, you are in good hands. More
Hani was my sales associate and was excellent. The level of customer service and professionalism was outstanding. I will be sure to return with friends. of customer service and professionalism was outstanding. I will be sure to return with friends. More
We found the 2 cars we were interested in online late Friday night. We submitted an online request and we were contacted via email and phone early Saturday morning. We came in to test drive the cars and Friday night. We submitted an online request and we were contacted via email and phone early Saturday morning. We came in to test drive the cars and were extremely pleased with the condition. Dan spent time working with us to determine a mutually acceptable price, despite the fact that he had at least 2 other customers in the dealership at the same time. He was personable, down-to-earth, and helpful. Needless to say, we left that evening with 2 "new" cars. Dan was great to work with and he really focuses on the customer's needs and wants. There was never any "pushing" to make a decision, right from the moment we entered. We will recommend Dan and Lexus of Naperville to our network! More
Dan Foster went above and beyond the call of duty. We needed A car quickly and within a certain budget. Dan worked with us to accomplish that. He had a friendly demeanor and answered our many questions t needed A car quickly and within a certain budget. Dan worked with us to accomplish that. He had a friendly demeanor and answered our many questions to put our minds at ease. More
Sales person was knowledgeable, courteous, and efficient. Dealership has provide exceptional service. They follow through and deliver on commitments. I would highly recommend this dealership. Dealership has provide exceptional service. They follow through and deliver on commitments. I would highly recommend this dealership. More