Lexus of Naperville

The ULTIMATE dealer experience from walk- in to drive away! Our experience with this dealership is the BEST we've ever experienced in 50 years of car buying. Each associate possessed great communication skills Our experience with this dealership is the BEST we've ever experienced in 50 years of car buying. Each associate possessed great communication skills, a high level of knowledge related to all aspects of the various models, and was easily accessible for followup questions. In the future, we will seek out Mo Maim for repeat business, look forward to having Mike Comer completely educate us on another new, awesome automobile, and meet with Bill Carney to finalize the deal. This was greater than a 5 star experience. We give this TEAM the highest recommendation possible, and will share our thoughts with all our family and friends. More

Good experience at Lexus of Naperville Buying a car has never been a good experience but with Scott Darst taking care of us, it definitely was. He was very knowledgeable and his good perso Buying a car has never been a good experience but with Scott Darst taking care of us, it definitely was. He was very knowledgeable and his good personality made our car shopping enjoyable. Scott explained much about the RX350 then had Michael Comer teach us more. When we discovered that the car came with the thickest manual we have had, we were even more grateful for their help. Bruce Johnson finalized the sale and set up an extended warranty for us. Kudos to these three. More

RX350 Great experience Today I finalized the paperwork and took home a RX350. I worked with Sal Lala. Sal was very helpful throughout the process and was open and honest in Today I finalized the paperwork and took home a RX350. I worked with Sal Lala. Sal was very helpful throughout the process and was open and honest in our dealings. Very professional and hassle free experience. More

very pleasant experience. Sal was very professional and really new the product he was selling. He made the experience pleasurable. We really weren't planning on buying a car Sal was very professional and really new the product he was selling. He made the experience pleasurable. We really weren't planning on buying a car that day but was so impressed with the service, we did. More

Our first Lexus - LOVE it and LOVE Scott Darst! We first met Mark Malak, weren't able to purchase that first day, there was no pressure. Came back after vacation. met Scott. Looking to buy the ES We first met Mark Malak, weren't able to purchase that first day, there was no pressure. Came back after vacation. met Scott. Looking to buy the ES 300h - he was AWESOME in showing us everything. Ended up falling in love with the RX F Sport. Couldn't buy, went back the very next day. They took such good care of us. No BS...very real, honest, and personable. Scott was like a long lost friend. Bruce - in financing was just as honest and friendly, May was great too! And Mark come over to congratulate us and chat with us for a bit too. Looking forward to going back and getting free car washes JUST to say hello to the staff again! Thanks Naperville Lexus! More

National Account Director Mohammed was amazing!! It has been years since I've financed a vehicle & never a luxury vehicle. Needless to say, I was skittish & even a bit suspicio Mohammed was amazing!! It has been years since I've financed a vehicle & never a luxury vehicle. Needless to say, I was skittish & even a bit suspicious of the whole process. My fears turned out to be unwarranted as Mo' was extremely patient, honest and fair throughout the entire "experience." He went above and beyond the call of duty to make certain I was satisfied and that I was confident in my purchase. He clearly explained all of my options and made certain that the necessary paperwork was completed well in advance of my return for pickup. He worked really hard to ensure my complete satisfaction & presented everything in writing. He made the purchase a lot less daunting and is truly an asset to the Lexus brand. It was a pleasure working with him! More

Knowledgable and personal experience! Hani was waiting for us with open arms from the minute we walked in. Started off with a funny joke and offered us beverages before listening to our f Hani was waiting for us with open arms from the minute we walked in. Started off with a funny joke and offered us beverages before listening to our full requirements. Hani listened carefully and led us to a perfect fit without trying to upsell us on things we didn't need. He was very knowledgable about the vehicle and answered all questions we had. We weren't immediately ready to make a decision but Hani wasn't pushy when we needed more time. When we came back a few days later he rembered everything and we started right back where we left off. He made the buying process simple and the dealership provided a great thorough review of all the car's features. We were very happy with the entire process start to finish and will recommend Hani and Lexus of Naperville to all our friends! More

A+ dealership This is our 2nd Lexus purchase at Lexus of Naperville and our overall rating is an A+ for professionalism, friendliness, and knowledge. We highly reco This is our 2nd Lexus purchase at Lexus of Naperville and our overall rating is an A+ for professionalism, friendliness, and knowledge. We highly recommend purchasing from here. Scott Darst is a great salesperson and someone we would like to continue to do our car purchasing with. And Andrew Farraher was also very helpful with our process. Thank you, The Busch's More

Lexus ES 350 The staff is helpful and friendly. They provided my extra training to ensure I knew how to use all the technology on my new Lexus. I love my Lexus E The staff is helpful and friendly. They provided my extra training to ensure I knew how to use all the technology on my new Lexus. I love my Lexus ES 350 and am looking forward to working with this dealership. More

Very Friendly and Professional experience Very impressive experience with the Lexus dealership. The Sales representative was very friendly and trustworthy. Easy to work with and the overall pr Very impressive experience with the Lexus dealership. The Sales representative was very friendly and trustworthy. Easy to work with and the overall process was simple and clear. More