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Lexus of Naperville
Naperville, IL
1,202 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,202 reviews
April 06, 2024
We enjoyed our experience of buying our TX. Rick made sure to go over all the controls and infotainment system in our car before we left. This was our most enjoyable car buying experience! Rick made sure to go over all the controls and infotainment system in our car before we left. This was our most enjoyable car buying experience! Rick made sure we were well taken care of before we drove off! This very rare! More
by Chethan Nimmy
Employees Worked With
April 02, 2024
Sal was easy to work with, no hard ‘sell’ attitude. He gave us choices that made sense which made it easy for us find the right car for the right price. He gave us choices that made sense which made it easy for us find the right car for the right price. More
by Trustrules16
Employees Worked With
March 29, 2024
Tiffany was great to work with - very personable and cared about my needs as a consumer. She answered all my questions and made the car purchase very smooth. Excellent customer service. cared about my needs as a consumer. She answered all my questions and made the car purchase very smooth. Excellent customer service. More
by Master Po
Employees Worked With
March 27, 2024
Outstanding customer service! Tiffany made the car buying process with effortless and answered all my questions throughout the process. Highly recommended! Tiffany made the car buying process with effortless and answered all my questions throughout the process. Highly recommended! More
by DLDumas
March 26, 2024
The dealership was nice, big, needs updates inside. Help full people . Would recommend my friends. Help full people . Would recommend my friends. More
by rxjx10
March 26, 2024
This was by far the nicest car buying experience I ever had. Monse is a wonderful asset to Lexus. had. Monse is a wonderful asset to Lexus. More
by jschalit2
Employees Worked With
March 26, 2024
Tiffany really helped me out by choosing my Lexus vehicle. She worked with me to get a car that fit by needs and had a reasonable price. I cannot ask for a better experience she made the process smoo vehicle. She worked with me to get a car that fit by needs and had a reasonable price. I cannot ask for a better experience she made the process smooth and simple Tiffany ensured a seamless and stress-free car buying journey. Awarding a five-star review to the dealership due to their employment of individuals like Tiffany More
by tabron02
March 23, 2024
Oscar was extremely knowledgeable and helpful. He made my purchase very easy and has excellent customer service! He made my purchase very easy and has excellent customer service! More
by Tiffany.nelson
Employees Worked With
March 22, 2024
Tiffany is awesome! she was very helpful. she made sure we were well taken care of and she answered all our questions. she was very helpful. she made sure we were well taken care of and she answered all our questions. More
by roseytee
Employees Worked With
March 19, 2024
Overall, I had a great experience purchasing my TX from Tiffany at Lexus of Naperville! It was a long process of waiting for it to be built, but every time I reached out for an update it was responded to p Tiffany at Lexus of Naperville! It was a long process of waiting for it to be built, but every time I reached out for an update it was responded to promptly. The finance department was probably one of the best I've worked with, which made the experience great from start to finish. I would recommend this dealership to everyone. More
by aplumbb
Employees Worked With
