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Lexus of Naperville

Naperville, IL

4.8
1,224 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,224 reviews

February 21, 2025

From the moment I walked in, Jesse Johnson was by far the best sales representative I’ve dealt with in a very long time. Professional, knowledgeable, polite & overall a friendly human being! He took me on a More

by MichaelR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Jesse and the team at Lexus of Naperville were so incredibly helpful! They answered all of my questions, helped me understand financing options, and made buying my new car so easy! I could not recomm More

by andjwill49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Had a great experience with Jesse. He was super prompt in replying and giving me updates on the status of our vehicle. He talked me through all the features before driving off the lot. More

by carlyabate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Foster
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

I recently had an incredible experience at Lexus of Naperville, and I can't recommend them enough! From the moment I walked in, the customer service was top-notch—everyone was friendly, attentive, and More

by Saul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Johnson
February 03, 2025

Sal helped me acquire a really nice RX 350. The entire process went smoothly and quickly. Very helpful and friendly staff. I highly recommend Lexus of Naperville More

by rustypop58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

This was my 5K service visit, and all it did was solidify everything I’ve loved about the new Lexus NX 350 Premium I bought from this dealership. My service advisor Ethan was knowledgeable, patient and answe More

by Lexus_Luthor_Superman_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Stephenson
January 22, 2025

Very helpful staff. They worked with me to get a great deal. The vehicle I picked is great. They helped me all through the transaction. Highly recommended. Very highly! More

by rustypop58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Sal is consistently attentive, informative and reasonable in his approach to customer interface. Will continue to look forward to dealing with him. More

by Moranjr81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

The whole staff was attentive and courteous…. Jesse was very cordial and took time to address my questions and concerns More

by mpch393
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Sal was helpful, professional and able to answer our questions. He kept us advised of wtge car’s expected arrival. More

by rosiered
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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