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Lexus of Naperville
Naperville, IL
1,217 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,217 reviews
January 20, 2025
Sal is consistently attentive, informative and reasonable in his approach to customer interface. Will continue to look forward to dealing with him. in his approach to customer interface. Will continue to look forward to dealing with him. More
by Moranjr81
Employees Worked With
January 18, 2025
The whole staff was attentive and courteous…. Jesse was very cordial and took time to address my questions and concerns Jesse was very cordial and took time to address my questions and concerns More
by mpch393
Employees Worked With
January 16, 2025
Sal was helpful, professional and able to answer our questions. He kept us advised of wtge car’s expected arrival. questions. He kept us advised of wtge car’s expected arrival. More
by rosiered
January 13, 2025
Michael Comer did an excellent job of explaining the many features of our new car. He was patient, clear and thorough. I thank him and the dealership. features of our new car. He was patient, clear and thorough. I thank him and the dealership. More
by zecgeotz
January 11, 2025
Michael Comer was so helpful in clearly explaining and introducing the many technical and operational features of my car. We learned about many features we were unaware of. He was very knowledgeable. introducing the many technical and operational features of my car. We learned about many features we were unaware of. He was very knowledgeable. More
by Emogor
Employees Worked With
December 26, 2024
Just got our first Lexus, the whole process was very smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle i smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle in a short time despite it being in high demand. We forgot a few things in our old car that we traded, Robert mailed those to our home. Very happy and satisfied. So immensely grateful to Robert Pesce for his kindness. More
by umairrana22
Employees Worked With
December 21, 2024
Jesse Johnson was extremely knowledgeable and helpful during our recent Lexus purchase. Very professional and straightforward. It was a pleasure working with him. Highly recommend him and the dealership during our recent Lexus purchase. Very professional and straightforward. It was a pleasure working with him. Highly recommend him and the dealership personnel in general were excellent. More
by rebull98
Employees Worked With
December 19, 2024
Michael was very helpful in comprehensively explaining the features of my new RX350h-Sport, especially the nav. system. the features of my new RX350h-Sport, especially the nav. system. More
by AlBrunsting
Employees Worked With
December 19, 2024
Monse was such a wonderful person to work with and of course, very knowledgeable! I Definitely will be going back to her! course, very knowledgeable! I Definitely will be going back to her! More
by Icermeno8
Employees Worked With
December 14, 2024
Michael Comer the Technology Specialist was extremely helpful in explaining all the features of my “new to me” Lexus NX. I’m quite happy with my first experience at Lexus of Naperville helpful in explaining all the features of my “new to me” Lexus NX. I’m quite happy with my first experience at Lexus of Naperville More
by jfrost345
Employees Worked With
Michael Comer
