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Lexus of Montgomery - Service Center

Montgomery, AL

4.6
136 Reviews

136 Reviews of Lexus of Montgomery - Service Center

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October 14, 2023

The service was excellent! The best part of the experience was meeting Bortavious Davis. He did a perfect job of guiding me through this experience. I will request his help aga More

by marthaanneporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder
Oct 16, 2023 -

Lexus of Montgomery responded

Martha, we're so glad to know that Bortavious was able to guide you through your experience at Lexus of Montgomery. We look forward to assisting you again in the future!

September 26, 2023

Excellent service. Caring workers. Workers listened to my requests. Superb cleanliness of facilities. Prompt on timeliness of vehicle drop off and pick up. More

by whittenauburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Brandt Schroeder
Sep 27, 2023 -

Lexus of Montgomery responded

We're delighted to know you had an excellent experience with us at Lexus of Montgomery! Your feedback about our service, team, and facilities is greatly appreciated. We look forward to serving you again in the future!

August 28, 2023

Kaylynn at Lexus Montgomery always goes above and beyond to make sure Lexus customers are comfortable and happy. Recently I emailed Kaylynn to schedule my car maintenance. Kaylynn responded to my email quic More

by Missy Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn
Aug 29, 2023 -

Lexus of Montgomery responded

We're so glad to know that Kaylynn was able to provide you with such exceptional service. It's our goal at Lexus of Montgomery to ensure all customers feel valued and appreciated. Thank you for sharing your positive experience!

August 19, 2023

Took my GX460 in for 42 month service. Kevin was my service advisor and as always he took care of all my requests. Was in and out in no time More

by lcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Triest
Aug 21, 2023 -

Lexus of Montgomery responded

We're glad to know that Kevin was able to assist you efficiently with your GX 460's service at Lexus of Montgomery. We appreciate the positive feedback and look forward to seeing you for your next visit!

June 09, 2023

Reinhardt Lexus has always been very good to me their service is good thank you Jericho & Blue for helping me, Blue fixed my app on my phone and he has been a great asset and intelligent on Technology. More

by Brendajkitchens
Recommend Dealer
Yes
Employees Worked With
Mark Harmon
Jun 09, 2023 -

Lexus of Montgomery responded

We truly appreciate your 5-star review! Thank you for acknowledging our great service and the assistance provided to you by Jericho and Blue. We are glad that Blue's tech expertise was valuable support during your experience with us at Lexus of Montgomery.

April 08, 2023

The service department at Reinhardt Lexus is great. My advisor Kevin cares about his customers!!!! More

by TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
Apr 18, 2023 -

Lexus of Montgomery responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Kevin and the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Brooke is excellent and very helpful. Was able to connect me with the right people to help if she couldn’t. More

by Kat.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke, Jake Melton
Apr 18, 2023 -

Lexus of Montgomery responded

Kat, thank you for the review! We appreciate the kind feedback about Brooke and hope to see you back again at Reinhardt Lexus. Safe travels!

March 21, 2023

As always Kevin took care of the service problem. He is always so nice and helpful you really appreciate the great service you get. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
Mar 21, 2023 -

Lexus of Montgomery responded

Charles, thank you so much for reviewing Kevin and Reinhardt Lexus! We are grateful for your loyal business!

February 17, 2023

I was treated as a special guess at Reinhardt Lexus first class everyone was very nice my wait was minimal, they let me know about any problems or possible future issues. They did a great job More

by Oleblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder, Jake Melton
Feb 19, 2023 -

Lexus of Montgomery responded

Thank you so much for stopping by to share your fantastic experience at Reinhardt Lexus! We'll see you next time!

January 29, 2023

Always courteous, do they work in a timely manner. Have a dealership closer to my house, but they are so good I drive over an hour to get to them. More

by Freda Rigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder, Jake Melton
Jan 30, 2023 -

Lexus of Montgomery responded

Freda, thank you for the review! We are so glad to hear that you had a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

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