Lexus of Montgomery - Service Center

Service The service consultant returned my call in a timely manner. The appointment was scheduled quickly and met all my needs. The service appointment went v The service consultant returned my call in a timely manner. The appointment was scheduled quickly and met all my needs. The service appointment went very well...... More

As always, an excellent experience. A class organization. All contacts with Reinhardt are always first class. From the person who answers the phone to the service rep you deal with, they are polite, knowledg All contacts with Reinhardt are always first class. From the person who answers the phone to the service rep you deal with, they are polite, knowledgeable and always willing to help in any way. More

Hassell free Easy to schedule service, did not take up my day. Treated like they wanted my business. Loaner car was clean and ready for me when I got there. Easy to schedule service, did not take up my day. Treated like they wanted my business. Loaner car was clean and ready for me when I got there. More

Most Reliable The Service at Reinhardt is the most experienced and helpful service team.Always courteous and prompt, completing and taking care of our needs. Alway The Service at Reinhardt is the most experienced and helpful service team.Always courteous and prompt, completing and taking care of our needs. Always explain the situation and meet our needs while vehicle is being services. More

Service Beyond Always good experience at dealership. Employees very attentive and interested in customers. Services explained as well as pricing very thoroughly. Nic Always good experience at dealership. Employees very attentive and interested in customers. Services explained as well as pricing very thoroughly. Nice new facilities add to customer experience. More

Quality Service Best dealership I have I have dealt with in the 60+ years as a car owner. I live in Selma and could have my car serviced there but not as thoroughly a Best dealership I have I have dealt with in the 60+ years as a car owner. I live in Selma and could have my car serviced there but not as thoroughly as Reinhardt. Thank you. More

2012 ES Repair Questioned a popping sound I'd heard on the front end for a couple of days but it had ceased for a week. Since it's my wife's car I wanted to be sure Questioned a popping sound I'd heard on the front end for a couple of days but it had ceased for a week. Since it's my wife's car I wanted to be sure there was no problem and didn't want to wait for tire wear, tires are too expensive. They offered me a loaner, test drove the car with me and then spent an hour looking at the car and checking it out. Couldn't find anything wrong and didn't charge me anything for the service. Not only were all people I talked to professional but also talked to me in a "personal" manner. Their attention, attitude and service is beyond compare. Truly the definition of outstanding service. More

A-1 Car Service I liked the courtesy and professionalism extended to me. Being 3 hours away from home and experiencing car trouble is no fun especially when you are I liked the courtesy and professionalism extended to me. Being 3 hours away from home and experiencing car trouble is no fun especially when you are driving alone. Your representative went out of his way to get a tech to look under the hood and diagnose the issue. He was able to assign me a rental car because my car required a great deal of work even though I had it serviced at another Lexus dealership in The Atlanta Metro area 3 weeks ago. I greatly appreciate your focus on providing excellent customer and quality car service. Please Thank Tristan my service rep who is a valuable asset to your company. More