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Lexus of Montgomery - Service Center

Montgomery, AL

4.6
137 Reviews

137 Reviews of Lexus of Montgomery - Service Center

Sort by
April 10, 2017

Professional and courteous! I have never had a bad experience dealing with Reinhardt Lexus. Kevin Trest is a pleasure to deal with. He goes above and beyond to satisfy the cust More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
March 25, 2017

15,000 mile service Had 9:15 appt. dealership took my car at 9:15. I waited while it was serviced. Wonderful waiting room. Everyone was courteous and my car was ready in More

by Lexusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
March 25, 2017

Polite, helpful and professional. I had a good experience with both the salesperson and the support staff. When I had technical questions the young lady was extremely helpful and patie More

by Satisfied123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember their names.
March 10, 2017

Just an Auto Butler service. As usual, Kevin was very efficient! My service was done in a timely manner. Received a call when my car was ready. Service Dept is the main reason I l More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept.
February 23, 2017

Great overall service Great customer service and technical knowledge. Since day one I have appreciated every piece of information as well as confirmation received. I wouldn More

by rwoody12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry & Rick
February 14, 2017

Service The employees are always friendly and the waiting room is very comfortable. Rick Trammell is also very personable and efficient. The level of servic More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Trammell
February 09, 2017

Service Great response to the service that was needed. I really appreciate the positive attitude of all service personnel. A special thank you Kevin for your More

by Alice's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Henry.
January 29, 2017

Great service. Was well pleased with this experience. This rating was given based on the excellent service that I received. Was very upset at the fact that my car was not working properly, but was quickl More

by myja16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
January 24, 2017

Long Time Customer I simply would not go anywhere else. The excellent service, combined with the stellar personal service (Kevin, Henry) cannot be matched. About 17 ye More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
December 03, 2016

Service Department Personnel --the BEST Entire experience was (as always) outstanding. From the minute I left my car for service until the service was completed took less than one hour. More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest