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Lexus of Montgomery - Service Center

Montgomery, AL

4.6
136 Reviews

136 Reviews of Lexus of Montgomery - Service Center

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August 30, 2018

Customer Service Department I have always had an excellent with the service department. I have always been respected and treated as a very valuable customer. Definite would rec More

by wagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
July 18, 2018

Not happy with the service of my car I was promised a repair on my car for the last 2 visits and it still hasn't been repaired. I was promised that the part for my floor mats had been or More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I do not know their names
Jul 20, 2018 -

Lexus of Montgomery responded

We regret to hear of your dissatisfaction with your recent service experience at our dealership. If you would like to discuss your situation further, please call our service manager, Todd Stratton, at 334-270-0605

June 20, 2018

Outstanding service department! Always friendly, courteous and professional. I have worked with Kevin Trest in the service department for many years. He has always been an outstandin More

by Tigeralum87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
August 16, 2017

Wonderful 10k mile service and slight warranty work Very thing was great delivered on schedule work done satisfactorily. A pleasant experience Reinhardt has done all of my car maintenance since 2992 - More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest is a gem. I have the utmost respect for him. Very personable, very customer oriented. In short - the best darn service rep I have had in over 50 years of car ownership
August 12, 2017

outstanding service Always good service and friendly and neat place to take you SUV and car I have used them for service all the time price is a little high for me but th More

by Bill Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Lewis
August 11, 2017

RX330 Dash replacement due to cracks in the original vinyl . Now looks like a new car again. The job was done in under three hours with a car wash. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the employees that did the work
June 19, 2017

Poor service. Two years waiting for recall dash. They said they ordered it July 2015 they really ordered it December 2016. They use to be the best dealership in Mon More

by Bo Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Trammell
April 18, 2017

Always Exceptional! Service right the first time every time. Amazing facilities! Always trust they have my best interest in mind when recommending repairs and service. Lo More

by Gs350sapphire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
April 16, 2017

Service Department I brought my car in for service and I received excellent service in the Service Department. The team was very knowledgeable. When I arrived they imme More

by Lexus.King1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Davis
April 10, 2017

Professional and courteous! I have never had a bad experience dealing with Reinhardt Lexus. Kevin Trest is a pleasure to deal with. He goes above and beyond to satisfy the cust More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
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