Lexus of Montgomery - Service Center
Montgomery, AL
136 Reviews of Lexus of Montgomery - Service Center
Customer Service Department I have always had an excellent with the service department. I have always been respected and treated as a very valuable customer. Definite would rec I have always had an excellent with the service department. I have always been respected and treated as a very valuable customer. Definite would recommend to other. More
Not happy with the service of my car I was promised a repair on my car for the last 2 visits and it still hasn't been repaired. I was promised that the part for my floor mats had been or I was promised a repair on my car for the last 2 visits and it still hasn't been repaired. I was promised that the part for my floor mats had been ordered both times and now they said it cant be fixed that I have to buy a new wet of mats for my car. More
Outstanding service department! Always friendly, courteous and professional. I have worked with Kevin Trest in the service department for many years. He has always been an outstandin Always friendly, courteous and professional. I have worked with Kevin Trest in the service department for many years. He has always been an outstanding service representative. Convenient appointments as well as providing a loaner car are all reasons I am pleased with Reinhardt Lexus. Also, I have been very pleased with the servicing of my vehicle. Thanks Kevin and Reinhardt Lexus! More
Wonderful 10k mile service and slight warranty work Very thing was great delivered on schedule work done satisfactorily. A pleasant experience Reinhardt has done all of my car maintenance since 2992 - Very thing was great delivered on schedule work done satisfactorily. A pleasant experience Reinhardt has done all of my car maintenance since 2992 - and I have not been dissatisfied at any tine More
outstanding service Always good service and friendly and neat place to take you SUV and car I have used them for service all the time price is a little high for me but th Always good service and friendly and neat place to take you SUV and car I have used them for service all the time price is a little high for me but that's everything now days More
RX330 Dash replacement due to cracks in the original vinyl . Now looks like a new car again. The job was done in under three hours with a car wash. Dash replacement due to cracks in the original vinyl . Now looks like a new car again. The job was done in under three hours with a car wash. More
Poor service. Two years waiting for recall dash. They said they ordered it July 2015 they really ordered it December 2016. They use to be the best dealership in Mon Two years waiting for recall dash. They said they ordered it July 2015 they really ordered it December 2016. They use to be the best dealership in Montgomery. They moved to the new location and things have changed!!!! Not for the good. Hope things get better. When you have warranty work scheduled make sure you ask for courtesy vehicle. They won't ask anymore if need one. Like they asked me how are you getting home?????? More
Always Exceptional! Service right the first time every time. Amazing facilities! Always trust they have my best interest in mind when recommending repairs and service. Lo Service right the first time every time. Amazing facilities! Always trust they have my best interest in mind when recommending repairs and service. Love the car wash! More
Service Department I brought my car in for service and I received excellent service in the Service Department. The team was very knowledgeable. When I arrived they imme I brought my car in for service and I received excellent service in the Service Department. The team was very knowledgeable. When I arrived they immediately started working with me. In addition, they kept me informed about my car status. More
Professional and courteous! I have never had a bad experience dealing with Reinhardt Lexus. Kevin Trest is a pleasure to deal with. He goes above and beyond to satisfy the cust I have never had a bad experience dealing with Reinhardt Lexus. Kevin Trest is a pleasure to deal with. He goes above and beyond to satisfy the customer. More