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Lexus of Montgomery
Montgomery, AL
574 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 574 reviews
October 02, 2015
2012 ES Repair Questioned a popping sound I'd heard on the front end for a couple of days but it had ceased for a week. Since it's my wife's car I wanted to be sure Questioned a popping sound I'd heard on the front end for a couple of days but it had ceased for a week. Since it's my wife's car I wanted to be sure there was no problem and didn't want to wait for tire wear, tires are too expensive. They offered me a loaner, test drove the car with me and then spent an hour looking at the car and checking it out. Couldn't find anything wrong and didn't charge me anything for the service. Not only were all people I talked to professional but also talked to me in a "personal" manner. Their attention, attitude and service is beyond compare. Truly the definition of outstanding service. More
by Satisfied
Employees Worked With
Service technician, mechanic and a service manager. Also, my salesman saw me and talked to me knowing I wasn't going to buy another car anytime soon and it's been 3 years and he still called me by name.
July 01, 2015
New car It was a good experience I would buy from this dealership again the service was great they was honest and straight forward I have told several how g It was a good experience I would buy from this dealership again the service was great they was honest and straight forward I have told several how good the service was More
by Babygirl
Employees Worked With
Brock
June 20, 2015
A-1 Car Service I liked the courtesy and professionalism extended to me. Being 3 hours away from home and experiencing car trouble is no fun especially when you are I liked the courtesy and professionalism extended to me. Being 3 hours away from home and experiencing car trouble is no fun especially when you are driving alone. Your representative went out of his way to get a tech to look under the hood and diagnose the issue. He was able to assign me a rental car because my car required a great deal of work even though I had it serviced at another Lexus dealership in The Atlanta Metro area 3 weeks ago. I greatly appreciate your focus on providing excellent customer and quality car service. Please Thank Tristan my service rep who is a valuable asset to your company. More
by Glor
Employees Worked With
Tristan
June 20, 2012
Very unprofessional! They do not stand up to their word! Purchased a new car and traded one we previously purchased. Fully disclosed about trade in..Cashed our check for the purchase and 3 weeks later still Purchased a new car and traded one we previously purchased. Fully disclosed about trade in..Cashed our check for the purchase and 3 weeks later still do not have our funds on trade in..giving us the run around, stating our trade was not the value that they thought due to carfax! DUH does not the dealer on a trade in deal with car fax??? The problem is, they cashed our check for the purchase and we do not have the money for the trade in and Reinhardt has the trade in vehicle and title!!!! More
by Harroll Castle
Employees Worked With
Ed Reinhardt, Skip Ranor
