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Lexus of Montgomery

Montgomery, AL

4.6
572 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 572 reviews

June 20, 2020

Jake was great! Very professional, and very personable and fully engaged. He listened well and answered my questions and made me feel very welcomed. Shared lots of helpful information on my new buy! The e More

by latoriaperdue
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Jun 22, 2020 -

Lexus of Montgomery responded

Thank you for trusting Jake to help you into the right vehicle! At Reinhardt Lexus, we're committed to taking care of customers and it is great to hear that came through to you. Enjoy your new car!

June 20, 2020

The Employees at Reinhardt Lexus were very Kind and helpful . Thank you Jake Melton for your pleasant attitude and quick response to all my Questions. More

by ladye1489
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Jun 22, 2020 -

Lexus of Montgomery responded

Thanks for stopping by to leave Reinhardt Lexus a review. We're glad to hear that Jake took such great care of you!

May 07, 2021 -

ladye1489 responded

I’m very unhappy with the service I’ve Received. My car was delivered to me today and had scratches ,Muddy and my keys were locked in the car. The driver was told to leave my car in that condition. I call to inform Lexus of the condition of my car and no one called me back.This isn’t how you treat your customers !!

May 07, 2021 -

ladye1489 responded

The roadside service was horrible also I called to have my tire changed around 2:30 pm and they arrived around 12:00am ,after this horrible service I’m not sure if I will purchase another vehicle from Reinhardt Lexus again ,very unhappy customer!!

May 09, 2021 -

Lexus of Montgomery responded

This is very concerning to read. We strive to deliver efficient and professional service, and I am very sorry to hear that this was not better reflected in your time working with us. I assure you that I will look into your situation immediately to see that this feedback is properly addressed. I understand that we have let you down, and I would appreciate the chance to speak with you to see if there is anything I can do to help make things right. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Mike Reinhardt - General Manager - 334-270-0605

June 18, 2020

Saying that Jake Melton is a great customer sales representative is an understatement. He was phenomenal and very knowledgeable about everything, from the beginning step until I drove off the lot in More

by kashonnaflowers
Recommend Dealer
Yes
Employees Worked With
Mike Dean , Jake Melton
Jun 19, 2020 -

Lexus of Montgomery responded

Reviews like this one make our day! We are delighted to see so many kind words about Jake and Mike and love to hear that they helped you drive home from Reinhardt Lexus in a beautiful new Lexus. Thank you for taking the time to share these details and for recommending our dealership to your friends and family. We can't wait to work together in the future!

June 12, 2020

Jake went over and beyond to ensure we were satisfied with our purchase. Thanks so much Jake! We can’t wait for our next purchase😉 More

by jraeanthony
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Jun 15, 2020 -

Lexus of Montgomery responded

Thank you for shopping with Jake at Reinhardt Lexus. We're glad to hear that he has earned your business. Enjoy your vehicle!

June 11, 2020

Wonderful service on May 15, 2020 We are from Nashville, TN and were traveling near the dealership when we hit a tire fragment and our engine cover underneath car was dislodged. Brooke More

by Marylochsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Rauccio
Jun 12, 2020 -

Lexus of Montgomery responded

Mary, thank you so much for the review! It was our pleasure to help you out here at Reinhardt Lexus, and we couldn't be happier to hear that you enjoyed working with Brooke. We will certainly let her know that you appreciate her help!

June 01, 2020

No Pressure At All!! The entire experience was perfect! From the online communication & in-person with Brandt as well as with Jake(#nopressureatall - loved it). It was t More

by phwatk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Dean, Brandt Schroeder, Jake Melton
May 31, 2020

The dealership was FANTASTIC I have never experienced such professionalism before. Jake went above and beyond to help me. I will go back again. The BOMB.COM!! More

by Ms. T
Recommend Dealer
Yes
Employees Worked With
Jake Melton
May 24, 2020

Pre-Owned Car Purchase Everything was smooth including the ride of the car. The car price was a little higher than what I was used to in the Atlanta area but the vehicle wa More

by elledon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder
May 19, 2020

Very helpful to us We were terminating one lease and needed to find another vehicle. Jake Melton was very helpful to us in the process. I would recommend the people at More

by braves6834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
May 17, 2020

Jake and team took great care of us and made the process clean and easy. They were friendly and honest and didn’t pressure us into making a decision. More

by rbwalker
Recommend Dealer
Yes
Employees Worked With
Jake Melton
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