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Lexus of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.5
585 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 585 reviews

May 07, 2021

I’m very unhappy with the service I have received . I received my car back today with scratches and muddy no one called to apologize. I’m not sure if I would purchase another car with this type service,J More

by ladye1489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Melton
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May 09, 2021 -

ladye1489 responded

I would like to speak with you.

Jun 07, 2021 -

Lexus of Montgomery responded

This doesn't sound like the exceptional service we pride ourselves on here, and I would certainly like to speak with you directly about what happened and ensure we do what we can do to make this right. Unfortunately, I am unable to find your contact information without a name. Would you consider giving me a call? Thank you, Todd Stratton - Service Manager - 334-270-0605

May 06, 2021

Jake Melton is the best sales person ever hands down!! I've bought several cars before this experience and none have compared to such great customer service. He makes you feel so comfortable because he RE More

by Meranda2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Report | Print
May 06, 2021 -

Lexus of Montgomery responded

Thank you so much for the terrific feedback! We're grateful for your business and glad to hear Jake and the rest of the team here at Reinhardt Lexus took such great care of you during your visit. We hope you enjoy your new 2021 Lexus RX350 and hope to see you again in the future!

April 29, 2021

My experience with Jake was very professional. I felt he was trustworthy and I did not feel rushed or pressured. Reinhardt definitely made the process easy. More

by Lw6798
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Report | Print
Apr 29, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Reinhardt Lexus, and we will certainly let Jake know that you appreciate his help. We hope to see you again sometime!

April 28, 2021

Jake Melton was a great salesman and went above and beyond the call of duty to get me in the car that I wanted. The Reinhardt staff was also very polite and helpful as well. It was great experience. Wi More

by Lateshamichelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Report | Print
Apr 28, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! Jake is an excellent member of our team at Reinhardt Lexus, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we hope that you continue to enjoy your newly purchased vehicle!

April 28, 2021

We are very satisfied customer. We purchased the Lexus RX 350 from Jake Melton after only twenty-four hours. Jake is awesome! I contacted another dealer to purchase the same vehicle three weeks earlier. More

by Terry.Brinston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla the Tech Rep di an outstanding job familiarizing us with the new car!, Brandt Schroeder, Jake Melton, Mark Harmann
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Apr 28, 2021 -

Lexus of Montgomery responded

Terry, thank you for taking the time to leave us a review! We couldn't be happier to hear that Jake took such good care of you here at Reinhardt Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Lexus RX 350!

April 27, 2021

Tony was very helpful and everyone there was as well. They were so very nice and made the whole experience easy. I highly recommend them. More

by tinal1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gibson
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Apr 27, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tony took such good care of you here at Reinhardt Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

April 27, 2021

Our experience with Reinhardt Lexus and especially Jake Melton was exceptional! Jake went above and beyond the call of duty to accommodate us on our Lexus find. He reached out to us several times when on More

by Csbrannen65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Report | Print
Apr 27, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Reinhardt Lexus, and we will certainly let Jake know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 27, 2021

I stay super busy being in the real estate business and needed a car sales person that got straight to the point, no hassel. Excited to say Brandt was that guy. This was a super easy buy, love the car, and More

by Jdavis60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder
Report | Print
Apr 28, 2021 -

Lexus of Montgomery responded

Hi! Thanks for the awesome review - we're glad to hear that Brandt made the buying process quick, informative, and hassle-free. It's what we strive for here at Reinhardt Lexus! We hope you enjoy the beautiful new ride, and we look forward to serving you again in the future!

April 26, 2021

Thank you Jake do excellent job.I’m very happy ! Also Thank you Lexi for help me regisration Lexus App Online ! Hope to see you in the future More

by Tung21ndc123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi, Jake Melton
Report | Print
Apr 27, 2021 -

Lexus of Montgomery responded

We are thrilled that you were so well taken care of by Jake, Lexi, and the team! Thank you for choosing Reinhardt Lexus and taking the time to review us. We wish you many safe and happy miles ahead!

April 24, 2021

Awesome experience! Brandt and Jake helped us get our vehicle and did a great job getting us taken care of! We were very pleased with the whole process and highly recommend them! More

by Arolling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona, front desk lady was also sooo sweet (don't remember her name), Brandt Schroeder, Jake Melton
Report | Print
Apr 26, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Brandt and Jake both took good care of you here at Reinhardt Lexus, and we will certainly let them know that you appreciate their help. Enjoy your new ride!

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