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Lexus of Montgomery

Montgomery, AL

4.6
572 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 572 reviews

June 04, 2021

Brandt Schroeder, my Sales Agent continually went the extra mile, as did Ramona King in Finance, and Donni Crozier, Sales Manager. I've bought plenty of cars, and this, by far was the best experience. I More

by robert9663
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donni Crozier, Ramona King, Brandt Schroeder
Jun 04, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! We are pleased to hear that Brandt, Ramonda, and Donnie all took good care of you, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

June 03, 2021

Purchased my first vehicle sight unseen and the first one from out of state. I’m in Charlotte, NC, so I was somewhat nervous about it all. Jake was awesome and the entire experience was a snap. The car is More

by RB1067
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Jun 03, 2021 -

Lexus of Montgomery responded

Thank you for the great feedback! It means the world to us that you went out of your way to work with Reinhardt Lexus. We are thrilled Jake set your mind at ease and provided a seamless car-buying experience. We are grateful to have earned your business and hope you enjoy the new ride. Drive safe and have a wonderful day!

May 31, 2021

My recent experience with Brandt Schroeder at Reinhardt Lexus was great! I had actually had a couple of bad experiences with other Lexus dealerships which led to me simply walking away without making a pur More

by Sarahday
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder
Jun 02, 2021 -

Lexus of Montgomery responded

Thank you, Sarah, for posting about your experience with Brandt at Reinhardt Lexus. It's fantastic to hear that you are enjoying your Lexus GX 460 and we wish you safe travels!

May 28, 2021

I had a great experience with Jake at Reinhardt Lexus. I was coming off of a bad experience with an online company so was frustrated and skeptical, and wanted a lot of reassurance about buying a Certified U More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
May 28, 2021 -

Lexus of Montgomery responded

Colleen - Thank you for taking the time to share your experience! We are thrilled to hear that Jake and the team went the extra mile to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Reinhardt Lexus down the road!

May 28, 2021

Always amazing service and friendly people!!!They make Always amazing service and friendly people!!! They make everything so easy. I tell everyone interested in a new car to visit the team. Keep the good More

by MW.spencer1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Vernon, Brandt Schroeder, Jake Melton
May 28, 2021 -

Lexus of Montgomery responded

At Reinhardt Lexus we strive to make the car-buying process simple so we are thrilled to see this feedback. Thank you so much for taking time to post a great review about your recent purchase! We wish you happy travels in your new vehicle.

May 26, 2021

Our experience with Brandt was great, they really have a pro team at Reinhart Lexus They explain everything about the NX 300. When you leave with your new ride you know so much about it, you feel very comfo More

by jo3nel5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder, Jake Melton
May 27, 2021 -

Lexus of Montgomery responded

Your feedback means so much to us. We're glad to hear that Brandt was such a pleasure to work with throughout the purchase of your Lexus NX 300. Congrats and safe travels!

May 13, 2021

This was my 5th Lexus.Jake Melton is very professional This was my 5th Lexus. Jake Melton is very professional and listens to his customer’s request and comments. It was a pleasure working with him. I’ll More

by sammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
May 13, 2021 -

Lexus of Montgomery responded

Sammy - congratulations on your newest Lexus, and thank you for trusting the Reinhardt Lexus team to help you find it! We're glad Jack made your purchasing experience pleasant and stress-free. Drive safe and see you next time!

May 07, 2021

I’m very unhappy with the service I have received . I received my car back today with scratches and muddy no one called to apologize. I’m not sure if I would purchase another car with this type service,J More

by ladye1489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Melton
May 09, 2021 -

ladye1489 responded

I would like to speak with you.

Jun 07, 2021 -

Lexus of Montgomery responded

This doesn't sound like the exceptional service we pride ourselves on here, and I would certainly like to speak with you directly about what happened and ensure we do what we can do to make this right. Unfortunately, I am unable to find your contact information without a name. Would you consider giving me a call? Thank you, Todd Stratton - Service Manager - 334-270-0605

May 06, 2021

Jake Melton is the best sales person ever hands down!! I've bought several cars before this experience and none have compared to such great customer service. He makes you feel so comfortable because he RE More

by Meranda2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
May 06, 2021 -

Lexus of Montgomery responded

Thank you so much for the terrific feedback! We're grateful for your business and glad to hear Jake and the rest of the team here at Reinhardt Lexus took such great care of you during your visit. We hope you enjoy your new 2021 Lexus RX350 and hope to see you again in the future!

April 29, 2021

My experience with Jake was very professional. I felt he was trustworthy and I did not feel rushed or pressured. Reinhardt definitely made the process easy. More

by Lw6798
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Apr 29, 2021 -

Lexus of Montgomery responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Reinhardt Lexus, and we will certainly let Jake know that you appreciate his help. We hope to see you again sometime!

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