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Lexus of Montgomery

Montgomery, AL

4.6
573 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 573 reviews

August 31, 2024

Lexus Dealer ship in Montgomery is always professional and respectful of your time. Information is always explained fully with back up documentation. A special thanks again, to Boartavis. He's always frie More

by wheelermonique59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY GIBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boartavis
Sep 03, 2024 -

Lexus of Montgomery responded

Thank you for the wonderful feedback! We're delighted to hear that Boartavis and our team at Lexus of Montgomery provided such a professional and accommodating experience. We look forward to serving you for many years to come!

August 31, 2024

Love my Lexus still after 2 1/2 yrs! I have always had a very satisfactory experience each time I go back to be serviced! Staff is always friendly and very helpful! More

by hendersontimray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaidyn
Sep 03, 2024 -

Lexus of Montgomery responded

Ray, we're delighted to hear that you're still loving your Lexus after 2.5 years and having great experiences with our team at Lexus of Montgomery! Thanks for sharing your positive feedback!

August 29, 2024

Very professional people. Got a great deal on a new Lexus. No games. Very fair and honest. More

by ronstar16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRANDT SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL STOKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lexus of Montgomery responded

We're elated to see your feedback! Thank you for the stellar review of Lexus of Montgomery.

August 26, 2024

Very pleasant atmosphere, customer service is absolutely the most friendliest and attentive to our needs!! More

by Mattie Gomillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDT SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaidyn, service department
Aug 26, 2024 -

Lexus of Montgomery responded

Mattie, we're delighted to hear you enjoyed the atmosphere and customer service at Lexus of Montgomery! Thanks for sharing your experience with us.

August 16, 2024

Lexus of Montgomery is a dealership that values their customers and always go above and beyond to ensure the best service. I wouldn’t take my vehicle anywhere else but there. More

by carterconsondra89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis
Aug 16, 2024 -

Lexus of Montgomery responded

Thank you for the wonderful feedback! We're delighted to hear that Lexus of Montgomery has earned your trust and loyalty. We look forward to continuing to provide exceptional service for all your vehicle needs!

August 13, 2024

When I received my vehicle back from getting a oil change my valuables were gone. After attempting to notify management multiple times in person and via phone, He failed to make any form of communication to More

by AlexC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRANDT SCHROEDER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lexus of Montgomery responded

Alexander, this is concerning to hear. We take such matters very seriously and apologize for any distress caused by the lack of communication and missing valuables. We would like to personally address this issue with you as soon as possible. Please reach out to my manager at your earliest convenience so we can resolve this matter appropriately. Thank you. Contact information: Kyle Riggs - Customer Relationship Manager - (334) 272-7147

August 10, 2024

Tony Gibson provided me with the best experience I have ever had when purchasing a vehicle! I highly recommend Tony and Lexus of Montgomery! More

by Heath D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TONY GIBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Lexus of Montgomery responded

Heath, we're delighted to hear Tony made your experience exceptional at Lexus of Montgomery. Thanks for the high recommendation!

July 23, 2024

The facility is comfortable and conveniently located. The staff is friendly and efficient. The check in time was a bit slow. More

by ghclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jul 24, 2024 -

Lexus of Montgomery responded

Ghclay, thanks for the feedback! We're glad you found our facility comfortable and our staff friendly at Lexus of Montgomery. We'll work on improving check-in times to enhance your experience further.

July 20, 2024

Just stopped by to have my battery checked, and Boartavis took very good care of me and worked me right on in and got me out at a timely manner, thanks to Boartravis and team keep up the good work More

by Lexie Latson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK HARMANN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Lexus of Montgomery responded

Lexie, we're delighted to hear that Boartavis and the team at Lexus of Montgomery provided you with excellent service. Thanks for sharing your experience!

July 15, 2024

Katie, kept me informed of the progress on my vehicle during the entire time. She was very courteous and professional. More

by lcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie James Service Consultant
Jul 15, 2024 -

Lexus of Montgomery responded

We're delighted to hear that Katie provided excellent communication and service during your visit at Lexus of Montgomery. Thank you for sharing your positive experience!

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