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Lexus of Montgomery

Montgomery, AL

4.6
573 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 573 reviews

January 09, 2023

I had the best car buying experience with Jake. He was very professional and easy to work with. He made the process so smooth and exciting. More

by kristinphillips2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Jan 09, 2023 -

Lexus of Montgomery responded

Kristin, thank you for the review! We appreciate the kind words about Jake and hope to see you back again at Reinhardt Lexus. Safe travels!

December 30, 2022

Very Helpful; Jake, Tennille, And Antonio Just To Name A Few. The Best Customer Service I’ll Ever Received From Any Dealership Hands Down! More

by Tim766
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tennille, Antonio , Brandt Schroeder, Jake Melton
Dec 30, 2022 -

Lexus of Montgomery responded

Tim, thank you for the great review! We are so glad to hear that Jake, Tennille, Antonio, and the team delivered such a successful experience. Drive safely, and we hope to see you back again at Reinhardt Lexus!

December 22, 2022

Brook was very helpful to serve my needs also very knowledgeable on my vehicle so she did a great job More

by sam5507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 22, 2022 -

Lexus of Montgomery responded

Thank you for reviewing Brook and Reinhardt Lexus! We are pleased your visit went seamlessly. Take care!

December 22, 2022

This dealership has performed excellent service on many visitations. I would highly recommend this dealership to friends. More

by teachbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ric
Dec 22, 2022 -

Lexus of Montgomery responded

We’re glad we could deliver a 5-star experience. Thanks for working with us here at Reinhardt Lexus.

December 20, 2022

This was the best experience of purchasing a car that I have ever had. Communication from day one of reaching out for potential purchase to ordering, delivery and days after receiving the vehicle. Jake was More

by Tonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Dec 21, 2022 -

Lexus of Montgomery responded

We are delighted to receive this review of Reinhardt Lexus, Tonia! Customers are our top priority, so your feedback lets us know we are meeting our high expectations of service and communication. Jake and the team are grateful for your trust. Happy holidays!

December 15, 2022

My service was excellent but, a three hour wait is not acceptable. I made an appointment a week ahead of time and certainly did not expect to wait that long. Jericho checked with sevice department sever More

by VanhcarterBuddy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho
Jan 04, 2023 -

Lexus of Montgomery responded

Thank you for the review! We strive to deliver efficient and accommodating service, and we apologize for your visit taking longer than anticipated. We will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Todd Stratton - Service Manager - 334-270-0605

December 15, 2022

Great sales staff when I brought this vehicle for my wife last Christmas and the superb customer service has continued! It is obvious that Reinhardt Lexus really cares for their customers. More

by mwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Mellos, Kaylynn Wade, Kati Crozier,Jericho
Dec 15, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

December 13, 2022

Wife and I enjoyed working with Jake Melton. Our recent lease experience surpassed our expectations. We wouldn't hesitate to recommend Reinhardt and Jake. More

by Jmccreary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Dec 13, 2022 -

Lexus of Montgomery responded

We are pleased to hear that Jake ensured that you and your wife were satisfied with your recent leasing experience at Reinhardt Lexus! Thank you for the great review!

December 12, 2022

Jake was such a great guy to deal with. I inquired online about the vehicle and he was prompt in his response. He walked me through the process and provided great customer service. When my More

by Diva_1716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Dec 12, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that Jake and the team delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Reinhardt Lexus!

December 08, 2022

Ordered my GX over the phone with Jake. Delivery was fast and all paperwork was ready upon my arrival. This is my second purchase from Jake! Always a pleasure More

by dewainebackman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Melton
Dec 08, 2022 -

Lexus of Montgomery responded

Thank you for your review and business! We're glad that Jake worked hard to take care of you and get you a wonderful vehicle. Enjoy the Lexus GX, from the Reinhardt Lexus team.

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