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Lexus of Montgomery

Montgomery, AL

4.7
568 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 568 reviews

November 21, 2024

Good experience. Nice, professional, friendly, courteous, and knowledgeable staff. Accurate pricing. Great accommodations. Highly recommended. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis Davis
Nov 21, 2024 -

Lexus of Montgomery responded

Darrell, we're delighted to hear you had such a positive experience with our team at Lexus of Montgomery. Thank you for recommending us and highlighting the professionalism and friendliness of our staff!

November 15, 2024

I had a 100,000 mile service done on my car and they serviced it perfectly. The service representative, Robert, was very helpful and explained everything exactly, as well as had it completed on my time More

by joy.lloyd.faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 18, 2024 -

Lexus of Montgomery responded

We're delighted to hear that Robert and the team at Lexus of Montgomery provided such a thorough service experience for your 100,000-mile check-up. Thank you for trusting us with your vehicle's care!

September 25, 2024

Absolutely fantastic Great service Everyone is always professional and helpful Thanks for all you do. More

by 125dskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis
Sep 25, 2024 -

Lexus of Montgomery responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Montgomery provided fantastic service. We appreciate your support and look forward to serving you again!

September 19, 2024

I recently had a very disappointing experience at Lexus of Montgomery that I feel compelled to share. Upon returning my lease vehicle, I was treated unprofessionally, which left me feeling unfairly accused More

by The car guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ANGELO MELLOS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Lexus of Montgomery responded

This review is quite concerning to receive. We strive for a seamless and professional experience, so it's disappointing to hear about the issues you faced with your lease return. We'd like to understand more about what happened here and make things right if possible. Please reach out directly at your convenience. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

September 09, 2024

I would stay away from this dealership because I have put down deposit for new vehicle and when wanted my deposit back I’m still having to call the dealership for refund check after two months. More

by c_patel1167
Recommend Dealer
No
Employees Worked With
HOLLY DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lexus of Montgomery responded

We apologize for the inconvenience and frustration you've experienced with your deposit refund. This is not the level of service we aim to provide, and we'd like to resolve this matter as quickly as possible. I will reach out directly so we can assist you further. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

August 31, 2024

Lexus Dealer ship in Montgomery is always professional and respectful of your time. Information is always explained fully with back up documentation. A special thanks again, to Boartavis. He's always frie More

by wheelermonique59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY GIBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boartavis
Sep 03, 2024 -

Lexus of Montgomery responded

Thank you for the wonderful feedback! We're delighted to hear that Boartavis and our team at Lexus of Montgomery provided such a professional and accommodating experience. We look forward to serving you for many years to come!

August 31, 2024

Love my Lexus still after 2 1/2 yrs! I have always had a very satisfactory experience each time I go back to be serviced! Staff is always friendly and very helpful! More

by hendersontimray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaidyn
Sep 03, 2024 -

Lexus of Montgomery responded

Ray, we're delighted to hear that you're still loving your Lexus after 2.5 years and having great experiences with our team at Lexus of Montgomery! Thanks for sharing your positive feedback!

August 29, 2024

Very professional people. Got a great deal on a new Lexus. No games. Very fair and honest. More

by ronstar16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRANDT SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL STOKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lexus of Montgomery responded

We're elated to see your feedback! Thank you for the stellar review of Lexus of Montgomery.

August 26, 2024

Very pleasant atmosphere, customer service is absolutely the most friendliest and attentive to our needs!! More

by Mattie Gomillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDT SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaidyn, service department
Aug 26, 2024 -

Lexus of Montgomery responded

Mattie, we're delighted to hear you enjoyed the atmosphere and customer service at Lexus of Montgomery! Thanks for sharing your experience with us.

August 16, 2024

Lexus of Montgomery is a dealership that values their customers and always go above and beyond to ensure the best service. I wouldn’t take my vehicle anywhere else but there. More

by carterconsondra89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis
Aug 16, 2024 -

Lexus of Montgomery responded

Thank you for the wonderful feedback! We're delighted to hear that Lexus of Montgomery has earned your trust and loyalty. We look forward to continuing to provide exceptional service for all your vehicle needs!

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