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Lexus of Mobile

Mobile, AL

4.8
243 Reviews

3040 Government Blvd

Mobile, AL

36606

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Showing 243 reviews

September 21, 2021

Great experience with all involved, very friendly. I have bought multiple cars from Derrick and now consider him a good friend as well as my service advisor Craig. They both always go the extra mile. More

by Whatzupdox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Jones
Sep 21, 2021 -

Lexus of Mobile responded

It's fantastic to hear that you know you can rely on Derrick, Craig, and the Lexus of Mobile team to go above and beyond for you. Your loyalty to our dealership means so much to us and we look forward to exceeding your expectations again down the road!

August 19, 2021

Great service with friendly people and easy to get to. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 19, 2021 -

Lexus of Mobile responded

Eric, thank you for your great review! We appreciate your business and we hope to see you again at Lexus of Mobile.

May 22, 2021

This is the 2nd car we have bought from Cedric Anthony. Our next car we will use him again because of professionalism & trust we have for him. We will recommend to all our friends. Keith Broyles More

by Keith & Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 22, 2021 -

Keith & Tina responded

Lexus of Mobile is Number 1

May 24, 2021 -

Lexus of Mobile responded

Your outstanding feedback means so much to all of us at Lexus of Mobile! It is validating to hear that Cedric was able to assist you so successfully not once but twice! We will be sure to let him know you are happy with his help. We are very grateful for your business. Safe travels and enjoy the ride!

April 28, 2021

They were quick to respond and had all the information that I needed to make my decision. In fact I bought the truck on the sot. More

by brucebollman09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mathews
Apr 28, 2021 -

Lexus of Mobile responded

Thank you for taking the time to review us, Bruce! We appreciate your support and are happy to hear that you had such a successful experience working with the Lexus of Mobile team. Drive safely in your new truck, and we hope to see you again down the road!

April 21, 2021

When my husband and I walked in we didn’t see any sales rep so we waited then the rep that came out was the one sold us our car very helpful and professional. During all our times purchases a vehicle the p More

by Kimberlytucker12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Anthony
Apr 21, 2021 -

Lexus of Mobile responded

Kimberly - We appreciate you and your husband shopping with us at Lexus of Mobile and are delighted to hear that you received helpful service from our team. Thank you so much for trusting us with this purchase! We hope that you absolutely love your new vehicle.

April 02, 2021

I was very pleased with everyone who helped me purchase my Lexus RX 350. Jeff Poole, Jessie and Andrea all did an outstanding job and were all professional. More

by SylTarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Poole, Andrea, Jessie
Apr 05, 2021 -

Lexus of Mobile responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Lexus of Mobile, and we will certainly let Jeff, Jessie, and Andrea know that you appreciate their help. We hope that you continue to enjoy your newly purchased Lexus RX 350!

Apr 05, 2021 -

SylTarp responded

I’m sorry I meant to say Lauren helped me....not Andrea! My mistake! Lauren should get the credit!! She was so nice!

Apr 05, 2021 -

Lexus of Mobile responded

Thank you for the clarification! We will be sure to let Lauren know that you appreciate her help!

April 02, 2021

The Relentless Pursuit of Perfection, Mobile LexusIt The Relentless Pursuit of Perfection, Mobile Lexus It has been achieved, with an obsessive desire to go beyond.. While servicing our Lexus at Mo More

by TD.Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Saranthus Service Manager
Apr 05, 2021 -

Lexus of Mobile responded

This glowing feedback makes our day! We are delighted that Peggy delivered the high level of service and care we expect for our guests. Thank you for your business and your confidence in Lexus of Mobile!

March 08, 2021

Craig Stueve always makes our trip from Gulf Shores for scheduled service, easy and quick. Proffesional, Courteous and understanding, Craig always has a smile. Lexus of Mobile is an valued asset to the L More

by TD.Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Mar 09, 2021 -

Lexus of Mobile responded

Thank you for the great review! We are very proud of our team and happy to hear that you are so confident in Craig to get the job done. Drive safely, and we are looking forward to seeing you again at Lexus of Mobile!

February 24, 2021

Mark was great d j greeted me as soon I came in from Panama City fla he was rude and very rude and each I came in to this place everything was great he leaned on my car put his clipboard on my car and h More

by Carolymcnair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
D j and the service lady she was laughing mark and tony great
Feb 26, 2021 -

Lexus of Mobile responded

This is a concerning review to read, and it doesn't sound like the accommodating and attentive service we pride ourselves on here. I will be sure to share this feedback with the appropriate people, and we will work to improve our service going forward. I would also be more than willing to speak with you directly about what happened. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Lauren Musgrove - Internet Manager - 251-445-0438

November 27, 2020

Outstanding experience both on the front end and the back end of the deal .We didn’t feel pressured and they took the time to show us most of how things work in the car More

by djcan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric
Nov 30, 2020 -

Lexus of Mobile responded

We are so happy to hear that from start to finish you had a great experience working with our Lexus of Mobile team. Congratulations on your new vehicle! We appreciate your business as well as your kind review.

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